When family healthcare feels too expensive in Cincinnati

Put everyday care and provider choice at the center

SakeOf is a healthcare membership designed to help you organize care around what you need: convenient support for everyday concerns, a continuing virtual primary-care relationship if that fits, and the freedom to choose a provider when you need in-person care. Your active membership options determine which direct services are available and which medical bills may be submitted for review under program rules.

In Cincinnati, treat provider listings as a way to identify places to ask—not as confirmation of a particular appointment, service, price, or participation arrangement. Before planned care, contact the provider directly about access and expected charges. You can explore membership choices with the calculator or Savings Guide, and use provider search to get started on finding care.

Choose the right everyday-care starting point

Zero Copay Telemedicine is an optional feature. When selected and active, it provides telemedicine access at a $0 member cost, subject to program rules. It can be a practical first step for a concern that may be handled remotely; the clinician or service can help determine whether another kind of care is needed.

Virtual Primary Care is a separate option, priced at an additional $15 per month. It provides $0 virtual primary-care access through the current service partner, a dedicated physician relationship, ongoing virtual follow-up, an annual virtual wellness visit, and a health-risk assessment. Chronic-care follow-up and medication-management support may be available when clinically appropriate for virtual care. The current bundled service tier requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active.

Rx and Prescription Benefits costs an additional $10 per month. Check the current program details for the medication and service you need. A prescription may require a separate pharmacy charge, and an in-person exam or follow-up may involve a separate provider charge.

Mental Health and Counseling costs an additional $6 per month and includes unlimited on-demand telephonic counseling at $0, with 24/7 access to master's-level counseling professionals for the member and eligible enrolled dependents. Up to three face-to-face counseling consultations per incident may be arranged when available through the program. Psychiatry, inpatient behavioral health, emergency psychiatric care, and medication costs are not automatically part of this feature. Ask Jordan if you want help understanding which options fit your membership needs.

Find Cincinnati in-person care when you need it

For an exam, lab, imaging, specialist, or hospital service, choose an appropriate provider and ask about the specific service, appointment access, and expected charges. For planned care, request an estimate and confirm the expected patient responsibility with the provider or applicable coverage source. UC Health provides patient pricing information and a way to request an estimate; TriHealth lists Cincinnati-area care locations. These are starting points for questions, not confirmation of an appointment or an individual price.

The Cincinnati Health Department lists six City of Cincinnati Primary Care community health centers offering medical care and gives 513-357-7320 for appointment inquiries. Call to ask which center offers the service you need and about current access. The department also lists dental services and contacts; ask it directly about arrangements for a particular service.

For certain county public-health services, Hamilton County Public Health lists STI/HIV testing and treatment, tuberculosis services, and support for eligible families through the Children with Medical Handicaps program. Its clinic is at 5050 Section Avenue, Cincinnati, OH 45212, and the listed phone number is 513-946-7610. Contact the clinic to confirm current services, arrangements, and any fees. This is a county resource, not a statement about services available at every location in ZIP 45298.

If you are comparing Medicare-approved providers, Medicare Care Compare is a federal tool for looking up and comparing provider information. Confirm current access and expected costs with the provider; the comparison tool does not provide an individual price or appointment confirmation.

Use bill review and advocacy support to clarify costs

When a medical bill is confusing, keep the itemized bill and related records together. The itemized bill should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may request medical records, clinical notes, diagnosis or procedure details, billing records, provider documentation, or a signed release to review eligibility, medical necessity, and fair pricing.

Submit complete documents within six months of the service date. Submit a balance bill, denial, or payment demand within 10 days of receiving it. For planned higher-cost care, contact SakeOf in advance when reasonably possible, ask the provider for an estimate, and keep your documentation. Reviews and any program action depend on the Program Guide and the facts of the event.

For TriHealth patients, TriHealth lists financial-assistance information and financial-counseling contacts. Contact TriHealth directly to confirm current application requirements and eligibility. This is a separate hospital-system resource that may be useful while sorting out a bill.

Understand the process for larger eligible needs

For a larger eligible medical event, the process may involve an applicable member commitment and voluntary community funding. Eligibility, required documentation, and how the process applies depend on program rules and the details of the event; neither eligibility nor funding is guaranteed. Keep membership active, meet applicable member commitments, and provide requested information promptly.

A useful sequence for planned care is to ask the provider what the service will cost, contact SakeOf in advance when reasonably possible, and keep itemized bills and clinical records. That gives you information to discuss the applicable member responsibility and submit complete documentation for review.

Match optional features to the care you expect to use

Other optional features include Maternity Care (+$18 per month), Chiropractic and Acupuncture (+$14), Physical and Occupational Therapy (+$11), Durable Medical Equipment (+$7), and Dental and Vision Discounts (+$9). Features apply when selected and active, subject to their terms and program rules. Review membership options and use the calculator to see which choices you want to consider.

Dental and Vision Discounts provide access to participating providers' applicable discounts; members pay providers directly, and actual discounts vary. Confirm participation and price before booking. This feature does not make routine dental or vision bills eligible for community sharing.

Take a practical next step

• Explore membership choices: Use the calculator or Savings Guide to understand the options and how the membership works.
• Match features to your routine: Check the options you want, their prices, and any active-feature requirements.
• Ask about Cincinnati care: Call City of Cincinnati Primary Care at 513-357-7320 or contact a clinic or hospital directly about appointments, services, and expected charges.
• Get help deciding: Use provider search to explore care options, ask Jordan a membership question, or review membership options before enrolling.