A different way to healthcare in Cincinnati

Start with the care you need

SakeOf is a healthcare membership designed to help you take an active role in organizing care and its costs. You can start with the question in front of you—a new health concern, a prescription, ongoing primary-care support, an in-person visit, or a bill that needs review—then consider which membership features fit that need.

Features and direct services depend on what you select and keep active, applicable requirements, and program rules. Use the calculator and Savings Guide to compare options and monthly adjustments. If you are unsure how features work together, ask Jordan or review membership options before choosing.

Use everyday-care services that fit

When selected and active, Zero Copay Telemedicine provides access to the current telemedicine service at $0 for the included access. It can be a useful first step for an appropriate everyday-care question. A clinician can help determine whether virtual care is suitable or whether you should seek an in-person service. A lab, imaging service, specialist consultation, or in-person follow-up may be arranged separately.

Rx and Prescription Benefits can be part of your setup when selected and active. The feature has a $10 monthly adjustment. Check its current details for whether a particular prescription applies before relying on the benefit; medication costs or prescriptions outside applicable program terms may be separate.

Mental Health and Counseling has a $6 monthly adjustment and requires Rx and Prescription Benefits and Zero Copay Telemedicine to remain active. The current service includes unlimited on-demand telephonic counseling at $0 for included counseling access and 24/7 access to master's-level counseling professionals for members and eligible enrolled dependents. Up to three face-to-face counseling consultations per incident may be arranged when available. Psychiatry, inpatient or emergency psychiatric care, and medication costs are not automatically included. When more support is needed, the service may help connect members with appropriate plans or community resources.

Consider ongoing virtual primary-care support

Virtual Primary Care has a $15 monthly adjustment. It requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active for the current bundled service tier. The feature includes $0 virtual primary-care access through the current service partner, a dedicated physician relationship, an annual virtual wellness visit with health-risk assessment and stratification, and ongoing chronic-care or medication-management support when clinically appropriate for virtual care.

To decide whether this option fits, compare its requirements and adjustment with your expected care, then ask Jordan about how the bundle works. If the feature is turned off, services tied to it are no longer included during the inactive period under applicable program-change rules.

Choose in-person care in Cincinnati

When you need an in-person visit, test, or hospital service, provider choice remains part of your care planning. Use SakeOf provider search as a starting point, then contact the office directly to ask whether it offers the service you need, whether appointments are available, and what charges to expect.

The Cincinnati Health Department lists six City of Cincinnati Primary Care community health centers offering medical care and gives 513-357-7320 for appointment inquiries. Call to ask which center offers the service you need and about current appointment arrangements. The department also lists dental services and contact information; confirm details with the department before planning a visit.[[cite:]]

Hamilton County Public Health lists a clinical-services clinic at 5050 Section Avenue, Cincinnati, OH 45212, with STI/HIV testing and treatment, tuberculosis services, and support for eligible families through the Children with Medical Handicaps program. Its listed phone number is 513-946-7610. Contact the clinic to verify current services and arrangements; this is a county resource at a specific Cincinnati address, not a ZIP-specific access guarantee.[[cite:]]

For hospital care, UC Health provides a route to request an estimate, and TriHealth lists financial-assistance and financial-counseling contacts. Ask the health system about the particular service, expected charges, and current assistance requirements. An estimate or directory listing is a starting point, not a final bill or confirmation of an appointment.[[cite:]]

Get help reviewing a medical bill

SakeOf Full Service advocacy can help verify bills, review fair pricing, and support discussions about a fair price. Keep the itemized bill and provider records. An itemized bill is required for submissions and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may request clinical notes, other medical or billing records, or a signed release to review eligibility, medical necessity, and fair pricing.

Submit complete documents within six months of the service date. Submit a balance bill, denial, or payment demand within 10 days of receiving it. Keep copies and respond promptly to documentation requests so the review has the information it needs. Provider charges and any applicable member responsibility depend on the service and program rules.

Plan for larger needs and additional features

For planned higher-cost care, contact SakeOf in advance when reasonably possible and ask about the process and any applicable member commitment. Voluntary community funding may be available for eligible larger events under program rules; it is not guaranteed. Confirm expected charges with the provider and keep requested documentation organized.

Other optional features include Maternity Care (+$18 per month), Chiropractic and Acupuncture (+$14), Physical and Occupational Therapy (+$11), and Durable Medical Equipment (+$7). Dental and Vision Discounts has a $9 monthly adjustment: members pay participating providers directly at applicable discounted rates, which vary and are not guaranteed at every provider. Check feature details and confirm provider participation and pricing before arranging care.

A practical next step is to compare features in the calculator or Savings Guide, search for a provider if you need local care, and ask Jordan about the choices that fit your situation.