A different way to healthcare in Cincinnati

Build a care plan around the need in front of you

SakeOf is a healthcare membership designed to make care easier to organize than an insurance-first approach. Members can combine selected everyday-care services with their choice of providers and support when a bill needs a closer look. The useful first question is what you need now: remote help for a routine concern, an ongoing primary-care relationship, a local appointment, or guidance on a bill.

Your options depend on the features you select and keep active, and each feature has its own terms and monthly adjustment. The calculator and Savings Guide can help you compare membership options. Provider search and Jordan can help you work out what to explore next.

Use selected services for everyday care

Selected Zero Copay Telemedicine provides telemedicine access. It may be a convenient starting point for a concern that can appropriately be handled remotely. If a prescription is part of the care plan, selected Rx and Prescription Benefits may be relevant; check the feature details for how they apply to a particular medication and confirm any cost before filling it.

For ongoing virtual care, Virtual Primary Care adds $0 virtual primary-care access through the current service partner, a dedicated physician relationship, an annual virtual wellness visit, and follow-up for chronic care and medication management when clinically appropriate for virtual care. It is an additional $15 per month and requires active Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling.

Selected Mental Health and Counseling costs an additional $6 per month and includes unlimited on-demand telephonic counseling at $0 for access, with 24/7 access to master's-level counseling professionals for members and eligible enrolled dependents. Up to three face-to-face counseling consultations per incident may be arranged when available through the program. Counseling can include support and referral to a local community resource when more care is needed; it does not automatically include every behavioral-health service or medication cost.

These services offer different ways to begin addressing everyday needs. Labs, imaging, in-person follow-up, specialist care, and medication costs may involve separate providers or expenses. Ask what a service will cost before scheduled care when possible.

Choose a provider for local in-person care

When you need an examination, procedure, or other in-person service, SakeOf leaves provider choice with you. In Cincinnati, the city’s Health Department lists six City of Cincinnati Primary Care community health centers offering medical care. Call 513-357-7320 to ask about appointments and which center offers the service you need. The department also lists dental services; confirm details directly before making plans.

Hamilton County Public Health offers a different kind of local resource: its Cincinnati clinic lists STI/HIV testing and treatment, tuberculosis services, and support for eligible families through the Children with Medical Handicaps program. The clinic is at 5050 Section Avenue, Cincinnati, OH 45212; call 513-946-7610 to ask about current services, eligibility, fees, and arrangements.

UC Health and TriHealth list hospital and other care locations in Cincinnati. A listing can help you identify a place to contact, but it does not establish appointment access, participation in a particular arrangement, or your cost. Before a planned visit, ask the provider about availability, the service being scheduled, and expected charges. UC Health offers a route to request an estimate for a specific service; confirm estimate details with the provider.

Get help making sense of a bill

Full Service advocacy can include bill verification, fair-price review, and negotiation support under SakeOf program rules. Keep the itemized bill and related documents together. An itemized bill is required and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request medical records, clinical notes, billing records, or other documentation to review a submission.

Submit complete documents within six months of the service date. Submit a balance bill, denial, or payment demand within 10 days of receiving it. Keep membership active, maintain a valid payment method, and fund required asks and the applicable member commitment. For planned higher-cost care, contact SakeOf in advance when reasonably possible.

If you have a TriHealth bill, TriHealth lists financial-assistance information, application routes, and financial-counseling contacts. Contact TriHealth to confirm current requirements and eligibility. This can be a separate practical step while you ask SakeOf about its bill-review process.

Understand support for larger eligible needs

For a larger medical event that is eligible under the program, SakeOf’s process can include bill review, fair-price support, negotiation assistance, the applicable member commitment, and voluntary community funding. The process is governed by program terms and review; support and amounts are not guaranteed. Keep estimates and itemized records, respond to requests, and contact SakeOf when planning makes it possible.

If care at a Cincinnati hospital is being considered, request an estimate for the specific service and ask the facility about expected charges. Use that information to discuss the planned event and program steps with SakeOf. An estimate is a planning aid, so confirm the details with the provider.

Choose useful features and take a next step

Optional membership features can extend the services available to you. Maternity Care adds $18 per month; Chiropractic and Acupuncture, $14; Physical and Occupational Therapy, $11; and Durable Medical Equipment, $7. Dental and Vision Discounts adds $9 per month. Under that feature, members pay participating providers directly at applicable discounted rates; discounts vary and are not guaranteed at every provider. Routine dental and vision bills are not community sharing under the stated program terms.

• Routine concern: Check whether selected telemedicine or counseling fits the support you need.
• Ongoing care: Compare Virtual Primary Care’s requirements and services with an in-person primary-care option.
• Prescription question: Check whether your active Rx and Prescription Benefits apply to the medication and ask what cost to expect.
• Local appointment: Call City of Cincinnati Primary Care at 513-357-7320 or contact another provider to ask about availability, services, and charges.
• Bill or planned major event: Gather estimates or itemized documents, then contact SakeOf about review and program steps.

Use the calculator or Savings Guide to compare options, and provider search or Jordan to organize a next step that fits your situation.