A different way to healthcare in Cincinnati

Make a care plan around the need in front of you

SakeOf is a healthcare membership designed to make practical next steps easier: consider an everyday-care service when it fits, choose a provider for care that needs an in-person visit, and ask for help when a medical bill needs review. Your options depend on the features you select and keep active, their terms, and the details of your situation.

Start by identifying what you need now: a routine health question, an ongoing primary-care relationship, medication support, a local clinic service, or help understanding a bill. Check your membership options with the calculator or Savings Guide, use provider search to explore care choices, or ask Jordan for help finding a next step.

Use everyday-care features for appropriate needs

Zero Copay Telemedicine is an optional feature with an $8 monthly adjustment. When selected and active, it provides access to telemedicine at $0 through the current service. A virtual visit may help with an appropriate routine question; if the clinician recommends an exam, test, or other in-person service, arrange that care with a provider and ask about its charges.

Virtual Primary Care has a $15 monthly adjustment and provides $0 virtual primary-care access through the current service partner, a dedicated physician relationship, ongoing virtual follow-up, an annual virtual wellness visit, and a health-risk assessment. Chronic-care follow-up and medication-management support are available when clinically appropriate for virtual care. For the current bundled service tier, Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling must remain active.

Rx and Prescription Benefits has a $10 monthly adjustment. Review the current feature terms for how a prescription need is handled and check any medication costs directly. Medication benefits do not mean every prescription or related service has the same cost.

Mental Health and Counseling has a $6 monthly adjustment. When the feature is active and its prerequisites are met, it includes unlimited on-demand telephone counseling at $0 and 24/7 access to master's-level counseling professionals for members and eligible enrolled dependents. Up to three face-to-face counseling consultations per incident may be arranged when available through the program. Other behavioral-health services and medication costs are not automatically included.

Choose local in-person care in Cincinnati

The Cincinnati Health Department’s City of Cincinnati Primary Care operates community health centers. The city lists six centers offering medical care and also lists dental services. Call 513-357-7320 to ask which center offers the service you need and whether appointments are available. Treat the listing as a place to start your inquiry, then confirm arrangements with the department.

Hamilton County Public Health lists STI/HIV testing and treatment, tuberculosis services, and Children with Medical Handicaps support for eligible families at its clinic at 5050 Section Avenue, Cincinnati, OH 45212. Call 513-946-7610 to confirm current services, arrangements, and any fees. This is a county resource; its listing does not establish access for a particular ZIP code.

UC Health and TriHealth list Cincinnati care locations. For a scheduled service, ask the provider for an estimate and confirm what it includes, expected charges, and any applicable participation. Medicare Care Compare is a federal tool for finding and comparing Medicare-approved providers; verify current availability and individual costs with the provider.

Get support when a bill needs review

SakeOf Full Service advocacy can support bill verification, fair-price review, and negotiation. Keep the itemized bill, service dates, provider details, and related correspondence together. An itemized bill is required and should include CPT or HCPCS codes when available. SakeOf may request clinical or billing records to review eligibility, medical necessity, or fair pricing.

Submit complete documents within six months of the service date. Submit a balance bill, denial, or payment demand within 10 days of receiving it. For planned higher-cost care, contact SakeOf in advance when reasonably possible. These steps allow a review; they do not guarantee a particular outcome.

For Cincinnati-area hospital charges, UC Health provides patient pricing information and a way to request an estimate for a specific service. TriHealth lists financial-assistance information, application routes, and financial-counseling contacts. Contact the health system directly to confirm current estimate details, requirements, and eligibility.

Understand the process for larger eligible needs

For a larger eligible medical event, the SakeOf process includes an applicable member commitment and may involve voluntary community funding. The process depends on program rules and review, and funding is voluntary. Keep your membership current, provide requested records promptly, and contact SakeOf before planned higher-cost care when reasonably possible.

If you are considering a procedure, ask the provider for an estimate for the specific service and keep it with your itemized bills and other records. An estimate can help you understand anticipated charges, while the final amount depends on the care provided and the relevant circumstances. You can use the Savings Guide or ask Jordan how to prepare for a SakeOf review.

Choose optional features that fit your plans

Other optional features include Maternity Care ($18 per month), Chiropractic and Acupuncture ($14), Physical and Occupational Therapy ($11), Durable Medical Equipment ($7), and Dental and Vision Discounts ($9). Review the feature details and monthly adjustments when comparing membership options.

Dental and vision discounts work differently from community funding: members pay participating providers directly at the applicable discounted rate. Discounts vary by provider, location, service, and vendor terms, so confirm the rate with a provider before arranging care.

Take a useful next step

• Routine question: Check whether Zero Copay Telemedicine is active and whether a virtual visit fits your need.
• Ongoing care: Review Virtual Primary Care and its active-feature requirements.
• Local appointment: Call City of Cincinnati Primary Care at 513-357-7320 or Hamilton County Public Health at 513-946-7610, depending on the service you are seeking.
• Bill or planned procedure: Gather an estimate or itemized bill and contact SakeOf about the review process.
• Comparing membership options: Use the calculator, Savings Guide, provider search, or Jordan to explore what may fit your needs.