A different way to healthcare in Whitesville

A more direct way to approach care

SakeOf is a healthcare membership built around practical services and support: selected direct-care options for everyday needs, the ability to choose a provider for in-person care, advocacy and fair-price review when a bill needs attention, and voluntary community funding for larger eligible medical events under program rules. Instead of assuming every need follows one path, begin with the kind of care you need and the options you have selected.

For a common, non-emergency concern that is appropriate for a virtual visit, Zero Copay Telemedicine can offer access to a clinician when active. If you need an in-person examination, laboratory work, imaging, or specialist care, you can choose a provider and arrange that service separately. Use the calculator to explore membership options, and the Savings Guide to think through how your expected care fits.

Choose everyday-care options that work together

Zero Copay Telemedicine is designed for common non-emergency illnesses and symptoms. Consultations are unlimited under the current program, subject to provider availability, technology, state law, and clinical appropriateness. A clinician may prescribe medication when clinically appropriate and legally permitted; the prescription benefit and its requirements determine whether a medication is available at no member cost.

Rx and Prescription Benefits include a current formulary of about 70 commonly prescribed acute medications at $0 when program, prescribing, dispensing, and participating-pharmacy requirements are met. Check the current formulary and pharmacy tool before filling a prescription. A medication that is not on the formulary is not automatically $0; ongoing, specialty, and other medications may require a separate active program or have a different price.

Mental Health and Counseling includes on-demand telephonic counseling with no member cost for included counseling access, plus up to three face-to-face consultations per incident when arranged and available. Virtual Primary Care is a higher bundled tier: it includes a dedicated physician relationship, an annual virtual wellness visit, health-risk assessment, and follow-up support, including chronic-care follow-up and medication-management support when clinically appropriate for virtual care.

These features have monthly adjustments and dependencies. The current intended bundle requires Rx and Prescription Benefits for Zero Copay Telemedicine; Mental Health and Counseling requires Rx and Telemedicine; and Virtual Primary Care requires all three. Check current membership options for pricing, active-status requirements, and details before selecting a combination.

Use provider choice for in-person care

Southern West Virginia Health System lists its Whitesville site at 37456 Coal River Road, Whitesville, WV 25209. Listed services include family medicine, pediatric care, walk-in and same-day care, laboratory services, immunization, and other care. The clinic lists weekday hours of 8:30 a.m. to 5 p.m., with a 1–2 p.m. lunch closure, and says walk-ins are welcome. Call 304-854-1321 or 304-854-1322 before traveling to confirm the service you need and current availability.

Whitesville Medical Pharmacy is listed at the same address, with weekday hours of 8:30 a.m. to 5:30 p.m., a noon–1 p.m. lunch closure, and a drive-through. Call 681-505-0006 to check hours and medication stock. SWVHS says medical visits and select pharmacy services may qualify for sliding-fee discounts, subject to eligibility and program terms. Ask the provider about charges and discount details before service; a published listing does not establish the price of your specific care.

The Boone County Health Department lists clinical and public-health services in Whitesville, including screenings, testing, and vaccination. It also lists mobile health visits that residents can schedule in their area. Call 304-369-7967 to ask about current services and schedules. These are county resources; confirm directly with the department before making plans.

For hospital care, Boone Memorial Hospital in Madison lists its emergency department as open 24/7/365. Call 911 for emergencies. Boone Memorial Health publishes a cost estimator and financial-assistance information; an estimate is not a final quote, and actual charges may vary with the services provided and other factors. Ask the facility about estimates, assistance, and any separate professional or ancillary charges.

Get support when a bill needs review

Full Service includes advocacy and fair-price review to help members verify bills, assess whether charges appear fair, and seek negotiation support. If a bill is confusing or seems unusually high, gather the itemized bill and related records, then contact SakeOf to discuss next steps. You can also ask the provider for an explanation of the charges and about any available financial-assistance process.

Advocacy can help you navigate a review; it does not promise a particular negotiated price or outcome. If you are planning care, ask providers about the expected cost and payment arrangements before proceeding when possible. The Savings Guide and provider search can help you prepare questions, while Jordan can help explain the SakeOf membership path.

Know how support for larger events works

For larger eligible medical events, Full Service combines advocacy and fair-price review with an applicable member commitment and voluntary community funding. Eligibility, documentation, and other program rules apply. Review the current membership options and Program Guide for the commitment and review process that apply to your situation; do not assume that a particular expense will qualify or receive funding.

Match optional features to your plans

Optional features include Maternity Care, Dental and Vision Discounts, Chiropractic and Acupuncture, Physical and Occupational Therapy, and Durable Medical Equipment. Each has its own monthly adjustment and terms. A discount feature is not a set price for a service, so check current details and ask the provider what you would pay.

• Compare options: Use the calculator to explore membership choices and monthly adjustments.
• Plan for care: Read the Savings Guide and list the services and providers you expect to ask about.
• Find local care: Use provider search, then call the provider to confirm services, availability, and costs.
• Get personal help: Contact Jordan with questions about membership options or next steps.