A different way to healthcare in Gordon

Start with the care you need

SakeOf is a healthcare membership built around a more direct way to pay for and navigate care. Members can begin with the type of help they need, use active direct-service options when appropriate, and choose a local provider when an in-person visit, test, or other service is needed.

For a new, non-emergency concern, an active Zero Copay Telemedicine service offers 24/7 access to physicians licensed in the member’s state, with unlimited medically appropriate consultations. If symptoms suggest an emergency, call 911 or go to an emergency department rather than starting with a routine care path.

The practical sequence is simple: identify the care needed, check whether an active SakeOf service fits, and arrange local care when a clinician recommends an in-person visit or another service. Labs, imaging, specialist visits, and in-person follow-up may involve separate providers and charges; confirm costs and payment arrangements with the provider before scheduling when possible.

Build everyday care around active services

For an illness or a prescription

Telemedicine can be a low-friction first step for an appropriate urgent-care concern. When a prescription is clinically appropriate, the optional Rx and Prescription Benefits feature provides access to a current formulary of approximately 70 commonly prescribed acute medications at $0 when program requirements are met and the medication is filled through the participating-pharmacy process. Check the current formulary and pharmacy tool before filling; other medications may have a negotiated or discount price, but are not automatically $0.

Chronic-maintenance, specialty, compounded, fertility, weight-loss, and mental-health medications are not included unless a separate active program expressly provides them. If an in-person exam, lab, or follow-up is needed, arrange that care separately and ask the provider what it will cost.

For ongoing primary care or counseling

When selected and active with its required bundled services, Virtual Primary Care provides access to a dedicated physician relationship, virtual follow-up, an annual wellness visit, a health-risk assessment, and chronic-care follow-up and medication-management support when appropriate for virtual care.

Active Mental Health and Counseling may provide immediate problem assessment, supportive counseling, follow-up with the original counselor when available, and crisis support. The service can also help connect a member with other behavioral-health plans or local community resources when more care is needed. Review the active program details for the services available to you.

Use nearby in-person care when it fits

For care that needs an exam or a local service, members retain provider choice. SWVHS lists Wharton and Whitesville locations for walk-in and same-day care; call ahead to confirm which location is appropriate, its current hours, and whether it can see you that day. [[cite:]]

Madison offers additional county care options. Southern West Virginia Health System’s Madison Medical lists primary care, walk-ins, and a co-located pharmacy; check its current hours and availability before traveling. [[cite:]] Boone Memorial Health lists a hospital, clinics, pharmacy, and other services at multiple county locations; use its locations page to check the address, hours, and services for the site you need. [[cite:]]

Boone Memorial Hospital’s emergency department is listed as open 24/7/365. For an emergency, call 911. [[cite:]] For questions about mobile public-health visits, Boone County Health Department says residents can call to schedule a visit in their area; contact the department to ask whether a visit is available near you and what services it can provide. [[cite:]]

Before setting out, confirm appointment or walk-in availability, service details, and prices directly with the provider. A SakeOf direct service does not determine what a local clinic, pharmacy, hospital, laboratory, or specialist charges.

Get help making sense of a bill

When a bill is confusing or higher than expected, Full Service advocacy can help members with bill verification, fair-price review, and negotiation support. Gather the itemized bill and any related estimates or statements, then contact SakeOf for guidance on the applicable process. Keep membership active, submit requested documentation promptly, and follow the program’s instructions.

Boone Memorial Health publishes standard-charge information and an online cost estimator, and lists financial-assistance information. Its estimates are not final quotes, and actual charges can depend on the services provided and other factors. Contact the health system’s business office about financial assistance and confirm what a quoted estimate includes. [[cite:]]

For scheduled, higher-cost care, contact SakeOf in advance when reasonably possible. The team can explain the relevant steps and member responsibility under the active program. Ask providers for an itemized estimate, including professional, facility, and ancillary charges, so you can compare the information before care is arranged.

Understand the path for a larger eligible event

For a larger eligible medical event, the membership process may involve an applicable member commitment and voluntary community funding. Full Service advocacy can help with bill review and negotiation support. Eligibility and any funding depend on the active program, documentation, clinical review, and program rules; review the Program Guide and contact SakeOf before planned higher-cost care when reasonably possible.

Keep records, submit complete itemized bills, and respond to requests for documentation. These steps help the team review the event under the applicable rules. Do not assume a bill, provider, or service qualifies until the relevant review is complete.

Check household options and take a local next step

Some memberships may include additional options, depending on what is selected and active. The maternity feature may include eligible routine prenatal care, medically necessary testing, delivery-related care, and routine pregnancy-related postpartum care through six weeks, subject to its sharing limit and program rules. It does not make every pregnancy-related expense eligible, so check the Program Guide before arranging care.

Physical and occupational therapy may be available through an active feature for medically necessary care from a licensed therapist. The feature has a shared 12-visit annual limit and $780 annual maximum across the enrolled membership, and a $35 feature-specific member responsibility for eligible visits; an order or plan of care may be required. Confirm eligibility and requirements first. For other household options, use the membership materials to check whether a particular discount or service is currently offered and active.

• Feeling sick: Check whether active telemedicine fits, or call a nearby clinic to confirm same-day availability.
• Need a local visit, test, or pharmacy: Check SWVHS, Madison Medical, or Boone Memorial Health location details and call ahead.
• Have a bill or planned major service: Gather estimates or itemized bills and contact SakeOf about advocacy and applicable program steps.
• Ready to compare options: Start with the calculator or Savings Guide, use provider search to explore care, or ask Jordan a question before reviewing membership options.