A different way to healthcare in Wheeling

Start with the care you need

SakeOf is a healthcare membership built around practical support: direct-service and discount options, help reviewing medical bills, and voluntary community funding for eligible expenses. Members can choose a care path based on what is happening now—an everyday concern, ongoing primary care, an in-person visit, or a larger medical event.

The membership combines services and features that may be selected during enrollment with advocacy and fair-price review. The right first step is to identify the kind of care you need and check which features are active in your membership. For planned higher-cost care, contact SakeOf in advance when reasonably possible.

Use everyday-care options when they fit

When a concern can be handled virtually, selected and active Zero Copay Telemedicine offers a direct-service option. For an ongoing virtual primary-care relationship, Virtual Primary Care includes a dedicated physician relationship, virtual follow-up support, an annual virtual wellness visit, and chronic-care or medication-management support when clinically appropriate for virtual care. That feature has prerequisites: Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling must remain active for the current bundled service tier.

Rx and Prescription Benefits can support prescription needs when selected and active; check the feature terms for how a particular medication is handled. A prescription benefit does not mean that every medication or related service is included. Medication costs, non-formulary medications, an in-person follow-up, lab work, imaging, or a specialist visit can be separate expenses depending on the service and applicable program rules.

Selected and active Mental Health and Counseling can include immediate problem assessment, supportive counseling and subsequent sessions, follow-up with the original counselor when available, crisis support, and referrals to appropriate behavioral-health plans or community resources when more care is needed. If you need a different type of behavioral-health service, ask what support or referral options are available rather than assuming a counseling feature includes it.

Choose local care for an in-person need

For primary care in Wheeling, WVU Medicine lists Family Medicine at Wheeling Clinic, 58 16th Street, 2nd Floor, Suite 201; call 304-234-1903 to ask about services and appointments. [[cite:]] For urgent care, WVU Medicine lists its Stone Center location at 1025 Market Street, phone 304-231-2100, with posted daily hours of 8 a.m. to 7 p.m.; confirm hours and services before visiting. [[cite:]]

WVU Medicine Wheeling Hospital is at 1 Medical Park and lists emergency, inpatient, outpatient, surgical, and specialty services; call 304-243-3000 to confirm access and service details. [[cite:]] For emergencies, seek emergency care directly. Do not wait for a routine membership workflow to address an emergency.

Wheeling Health Right describes primary-care, prescription, dental, and mental-health services for qualifying patients. Contact the clinic to confirm eligibility and current services. [[cite:]] The Wheeling-Ohio County Health Department is a local public-health resource at 1500 Chapline Street; check the state listing for current contact information and hours. [[cite:]]

When an in-person visit leads to labs, imaging, a specialist, or another service, ask the provider what each part will cost and whether separate professional or ancillary charges may apply. Provider choice remains part of the member’s care decisions; confirm appointment availability, payment arrangements, and service details directly with the provider.

Ask SakeOf to help make bills clearer

When a bill is confusing or a price seems high, SakeOf can review eligibility, medical necessity, documentation, and price fairness, and may negotiate or reprice medical bills. For planned care, reach out in advance when reasonably possible so there is time to discuss the service and pricing. Keep an itemized bill with service dates, provider details, and CPT or HCPCS codes when available.

SakeOf may also request clinical notes, medical records, diagnosis or procedure details, billing records, or a signed release to review a submission. Submit complete documents within six months of the service date. Submit a balance bill, denial, or payment demand within 10 days of receiving it. These steps help the review use the information needed to assess the bill.

Understand support for larger eligible events

For a larger eligible medical event, SakeOf reviews the submission and price, applies the applicable standard-event commitment or feature-specific member responsibility, and may match remaining eligible amounts to voluntary community funds. Matching is subject to program limits and available funds; approved amounts may be paid through the member wallet or card, or directly to a provider, depending on the process used.

Keep membership current, maintain a valid payment method, fund required asks, and submit requested records promptly. An expense paid or discounted through an optional feature cannot be counted again as a separate sharing request for the same charge unless SakeOf expressly approves an eligible remaining balance.

Choose options that fit your care plans

Depending on your needs, membership options include Maternity Care; Dental and Vision Discounts; Chiropractic and Acupuncture; Physical and Occupational Therapy; and Durable Medical Equipment. Each applies only when selected, active, eligible, and used according to its program rules. Review the current feature details to understand the associated price adjustment and how a particular service is handled.

For West Virginia program screening or applications, WV PATH supports access to Medicaid and WVCHIP information. [[cite:]] The state Bureau for Medical Services also provides member resources, including information about managed care, transportation, and renewals. [[cite:]] These are state resources that can help you check program information; eligibility and benefits vary by program.

Take a practical next step

• Choose your starting point: Use the calculator to explore membership costs, then review the Savings Guide for a clearer picture of how the model works.
• Find a care option: Use provider search for the care you need, and call local providers to confirm availability, service details, and payment arrangements.
• Ask before planned care: Contact SakeOf about higher-cost planned care when reasonably possible, and request a service-specific estimate from the provider.
• Get help choosing: Ask Jordan a question or review membership options and feature details before enrolling.