A different way to healthcare in Windsor Heights

Start with the care you need

SakeOf is a healthcare membership built around practical help with care decisions, provider choice, and medical bills. Instead of starting every question with a payment maze, begin with the need in front of you: a new symptom, a prescription, ongoing primary care, an in-person visit, or a bill that needs a closer look.

Your path depends on the membership and features you select. SakeOf combines membership services, advocacy, fair-price review, optional direct-service or discount features, and voluntary member-to-member community funding for eligible medical expenses. Use the calculator to compare options, and ask Jordan for help thinking through how a care situation might fit.

Use everyday care options when they fit

If you need a quick clinical conversation, Zero Copay Telemedicine is an optional feature that provides access to telemedicine at zero copay when selected, active, and eligible under program rules. It can be a lower-friction starting point for a concern appropriate for virtual care. For an emergency, call 911 rather than using a routine virtual-care path.

Rx and Prescription Benefits is an optional feature. Prescription costs and eligibility depend on the active benefit and program rules, so check the details for a specific medication rather than assuming every prescription is included. The same practical check applies when a clinician recommends lab work, imaging, an in-person follow-up, or a specialist: identify the service, ask for its price, and confirm how it will be handled.

Mental Health and Counseling is another optional feature. Counseling benefits do not automatically include psychiatry, inpatient behavioral health, emergency psychiatric care, neuropsychological testing, residential substance-use treatment, or medication costs. Check the feature details for the type of support you are seeking.

Virtual Primary Care is a selected, optional service with a dedicated physician relationship, ongoing virtual follow-up, an annual virtual wellness visit, and chronic-care follow-up or medication-management support when appropriate for virtual care. The current service tier requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active. In-person exams, labs, imaging, or other services may still mean arranging care locally.

Arrange in-person care near Windsor Heights

No Windsor Heights-specific healthcare facility was verified in the sources reviewed. Nearby verified options are in other Brooke County communities, so confirm the address, service, appointment availability, and payment arrangements before traveling.

For family medicine and primary care, WVU Medicine lists Wellsburg Primary Care Center at 1429 Commerce Street and gives the phone number 304-737-4435. Call to ask whether the clinic provides the care you need and how to book. For public-health services, contact Brooke County Health Department in Wellsburg to confirm current offerings and arrangements.

For hospital care, the local research identifies Weirton Medical Center in Weirton; confirm the relevant department, current services, and appointment or arrival instructions directly. When a visit may involve separate clinicians, labs, imaging, or other services, request a written estimate that specifies the service and ask whether professional or ancillary charges are separate. Posted hospital price information can take interpretation and may not equal a final bill.

SakeOf members choose providers for their care. If a planned service may be a significant expense, contact SakeOf in advance when reasonably possible. Provider availability, payment arrangements, and the treatment of any expense depend on the provider and applicable SakeOf program rules.

Get help making sense of a medical bill

Full Service includes advocacy and bill review. SakeOf reviews eligibility, medical necessity, documentation, and price fairness, and may negotiate or reprice medical bills. If a charge seems confusing or unusually high, gather the itemized bill and ask for help understanding the details rather than treating the first amount as the last word.

An itemized bill is required for submissions and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may request records, clinical notes, diagnosis or procedure details, billing records, or a signed release to review a request. Submit complete documents within six months of the service date; submit a balance bill, denial, or payment demand within 10 days of receiving it.

For a planned procedure or other substantial service, reach out ahead of time when reasonably possible so price and documentation questions can be addressed early. If an optional feature paid or discounted a charge, that same charge generally cannot be counted again as a separate sharing request unless SakeOf expressly approves an eligible remaining balance.

Understand support for larger eligible expenses

Full Service combines advocacy and fair-price review with voluntary community funding for eligible medical expenses. A member commitment may apply, and eligibility, documentation, medical necessity, and price fairness are reviewed under the Program Guide. Community funding is voluntary; it is not a guaranteed payment or a promise that a particular expense will be eligible.

For a large event, keep the bills, estimates, clinical documents, and provider details together. Contact SakeOf before planned care when reasonably possible, and ask which program rules and member commitment apply to the specific event. This gives you a clearer process for reviewing costs and next steps.

Choose other features for your household's needs

Some members may want optional features beyond everyday care. Maternity Care is a Full Service feature when offered and selected, with a continuous 12-month active waiting period that must be completed before conception. The member responsibility is $5,000 per eligible pregnancy, followed by community sharing up to $25,000 per eligible pregnancy, subject to program rules. Review the Savings Guide or membership details before relying on a feature for a planned pregnancy.

Optional Dental and Vision Discounts may be useful for routine discount needs. Chiropractic and Acupuncture, Physical and Occupational Therapy, and Durable Medical Equipment are also selectable options. Each applies only when selected, active, eligible, and otherwise subject to program rules; check the feature details for the service you expect to use.

Take your next step in Brooke County

• For an immediate emergency: call 911. Brooke County Ambulance provides county emergency medical care and transport.
• For primary care: call Wellsburg Primary Care Center at 304-737-4435 to confirm services and appointments.
• For public programs: Brooke County DoHS lists Medicaid, WVCHIP, and non-emergency medical transportation among its family-assistance services; call 304-794-3060 to confirm current help. WV PATH offers screening and applications for Medicaid and WVCHIP.
• For a cost question: request a written, service-specific estimate and ask whether clinicians or ancillary services bill separately. Use the Savings Guide and contact SakeOf about planned care when reasonably possible.
• To compare membership options: use the calculator, search providers, ask Jordan, or review membership options before enrolling.