A different way to healthcare in Oak Hill

Start with the care you need—not a billing maze

SakeOf is a healthcare membership built around a practical sequence: use an appropriate everyday-care service when available, choose a provider for in-person care when needed, and get help understanding eligible medical bills. That puts the member’s next care decision first, rather than making every visit begin with an insurance-style network search.

Your options depend on the membership features you select and keep active, clinical appropriateness, provider availability, and program rules. A useful first step is to consider what you need today: advice for a common illness, ongoing primary-care support, a prescription, an in-person exam, or help with a bill. The calculator and Savings Guide can help you explore membership choices before deciding what fits.

Use everyday care for common needs

When you have a common, non-emergency illness or symptom that is appropriate for a virtual visit, Zero Copay Telemedicine offers access to urgent-care consultations through the current service partner. The partner materials describe 24/7 access and no program limit on consultation frequency or duration. Provider availability, technology, state law, clinical judgment, and prescribing rules still apply.

Prescription support is a separate piece of the everyday-care path. If Rx and Prescription Benefits are active, the current partner materials describe about 70 acute medications at $0 at participating pharmacy locations; the active Rx program determines prescription costs. Ask whether a particular medication and pharmacy qualify before relying on that price. New River Health lists pharmacy services at its Oak Hill location, and Freedom Pharmacy lists prescription services at 1520 Main St E; check each pharmacy directly for current availability and prices.

If you want continuing virtual support, Virtual Primary Care is an optional feature with a $15 monthly adjustment. When active with its required bundled features, it can include a dedicated physician relationship, an annual virtual wellness visit, health-risk assessment, chronic-care follow-up, and medication-management support when appropriate for virtual care. Counseling is another available service when its feature is active: it can provide on-demand telephonic support, with face-to-face consultations arranged when available. These services do not make emergency care a routine virtual-care matter; call emergency services or go to an emergency department for an emergency.

Choose local in-person care when you need it

Virtual care may point you toward an exam, lab, imaging, specialist, or other in-person service. In Oak Hill, New River Health lists medical, pharmacy, and dental services at 497 Mall Road, along with behavioral health, lab, and X-ray services; call to confirm which services are currently available and how to book. Its Breathing Center / Black Lung Clinic page gives 304-469-3261 for appointment information and describes a sliding-fee program for patients without insurance coverage; confirm its terms directly with the clinic.

For hospital care, the state lists CAMC Plateau Medical Center as an active critical access hospital at 430 Main Street, Oak Hill; its listed phone number is 304-469-8600. Confirm that the facility offers the service you need, its availability, and its charges directly. Before planned care, ask for an estimate for the specific service and whether separate professional, lab, imaging, or other ancillary charges may apply. Local providers set their own availability and payment arrangements.

For an Oak Hill pharmacy option, Freedom Pharmacy lists prescription, vaccination, and other pharmacy services at 1520 Main St E, phone 304-465-9870. Call ahead to confirm the service, price, and hours. If you are using a state program, West Virginia provides Medicaid member resources and a provider search; confirm program participation and benefits with the provider and the state.

Bring confusing bills into the advocacy process

When a bill looks unclear or unusually high, SakeOf’s Full Service advocacy can help with bill verification, fair-price review, and negotiation support for eligible expenses. The goal is to check the bill and its pricing details before you assume the amount is final. Ask the provider for an itemized bill and keep statements, estimates, and any payment demands together.

For submissions, SakeOf requires an itemized bill with service dates, provider information, and CPT or HCPCS codes when available. Additional records may be requested to review eligibility, medical necessity, or fair pricing. Submit complete documents within six months of the service date; submit balance bills, denials, or payment demands within 10 days of receiving them. For hospital pricing, CMS explains how to use hospital price-transparency resources, but a listed estimate may not include every professional or ancillary charge. Confirm details with the facility.

Understand support for larger eligible medical events

For larger eligible medical events, the applicable member commitment is part of the process. SakeOf can review bills and provide fair-price and negotiation support; voluntary community funding may be available for eligible larger events, subject to the Program Guide, documentation, and review. Do not treat an estimate or a potential funding amount as a promised payment. Ask Jordan or the membership team how the applicable commitment and submission process work for your situation.

Some options address specific needs. If selected and active, the maternity feature may consider eligible prenatal care, delivery, and routine postpartum expenses when its rules are met; pregnancy must begin after the continuous 12-month maternity waiting period. Dental and vision discounts, chiropractic or acupuncture, and durable medical equipment may be available through applicable membership options—check current feature details and terms. The PT/OT feature, when active and applicable, has a shared 12-visit annual limit and a $780 annual maximum across enrolled members, with a $35 feature-specific member responsibility for eligible visits. A referral or care plan may be required when clinically appropriate or by state law.

Take a practical next step in Oak Hill

• For a common, non-emergency symptom: Check whether Zero Copay Telemedicine is active and appropriate for your situation.
• For an in-person visit: Contact New River Health or another provider you choose; confirm services, appointment availability, payment arrangements, and charges.
• For a planned hospital service: Call CAMC Plateau Medical Center and request a service-specific estimate, including possible separate charges.
• For a bill question: Gather the itemized bill and related records, then contact SakeOf about advocacy and submission steps.
• To compare options: Use the calculator and Savings Guide, search for providers, or ask Jordan about membership features and enrollment.

For West Virginia Medicaid or WVCHIP program information and applications, use WV PATH and confirm eligibility and provider participation through state resources.