A different way to healthcare in Thurmond

Start with the care you need—not a maze of payment steps

SakeOf is a healthcare membership designed to make everyday care and medical bills easier to organize. Members can use the features they select, choose providers for in-person services, and get support reviewing costs. That offers a more practical starting point than making every care decision revolve around an insurance-first process.

For a common, non-emergency illness or symptom, selected and active Zero Copay Telemedicine can be a low-friction first step when the issue is appropriate for virtual care. A clinician can assess the concern and, when clinically appropriate and legally permitted, may issue a prescription. If the clinician recommends an exam, lab, imaging, specialist, or other in-person service, those are separate care steps to arrange with a provider.

For an emergency, seek emergency care promptly. Telemedicine and routine membership workflows are not the path for emergencies.

Build an everyday-care routine around active options

For prescription needs, Rx and Prescription Benefits can help organize the pharmacy side of care when selected and active. Whether a medication is included, and what it costs, depends on the active program and its rules; a prescription itself does not make the medication cost part of another service.

Mental Health and Counseling can provide problem assessment, counseling sessions, follow-up when available, and crisis support. If more care is needed, the service may help with referrals to appropriate behavioral-health plans or local community resources. Psychiatry, inpatient behavioral health, emergency psychiatric care, testing, residential substance-use treatment, and medication costs are not automatically included just because counseling is active.

Members seeking an ongoing primary-care relationship can consider Virtual Primary Care. The current intended service bundle requires active Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling. It may include a virtual wellness visit, health-risk review, primary-care evaluation, chronic-care follow-up, medication review, and care coordination when clinically appropriate for virtual care.

Use nearby care when you need to be seen in person

No healthcare facility in Thurmond itself was verified in the reviewed sources. New River Health lists locations in Fayetteville at 217 W. Maple Avenue and Oak Hill at 497 Mall Road. The Fayetteville location lists a pharmacy and weekday hours; call 304-574-3991 to confirm current hours, services, appointments, payment arrangements, and charges before traveling.

The Fayette County Health Department is listed at 5495 Maple Lane in Fayetteville, phone 304-574-1617, with weekday hours of 8 a.m. to 4 p.m. Its website describes public-health services including screenings, vaccinations, family planning, harm reduction, and mobile clinics; contact the department to confirm current offerings and appointment requirements.

For hospital care, CAMC Plateau Medical Center is listed in Oak Hill at 430 Main Street, phone 304-469-8600. Ask the facility about the specific service you need, availability, payment arrangements, and possible financial assistance. For any planned higher-cost care, contact SakeOf in advance when reasonably possible and request a service-specific estimate from the provider. Ask whether separate professional or ancillary charges may apply.

State directories also list primary-care and satellite clinic resources in Fayette County, but a directory listing does not confirm current appointments or services. WV Medicaid and WVCHIP applications and program screening are available through WV PATH; state Medicaid member information and provider search are also available online. Eligibility, benefits, and provider participation should be confirmed through the relevant state resource or provider.

Get help making sense of a medical bill

When a bill looks confusing or unusually high, SakeOf Full Service advocacy can help with bill verification, fair-price review, and negotiation support. The aim is to help members understand the bill and the available next steps—not to promise a particular price or outcome. Ask the provider for an itemized bill and compare it with the services received.

For submissions, an itemized bill should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may request clinical notes, medical records, billing details, or other documentation to review eligibility, medical necessity, and fair pricing. Submit complete documents within six months of the service date; send balance bills, denials, or payment demands within 10 days of receiving them.

Understand support for larger eligible medical events

For larger eligible events, the applicable member commitment is part of the process. When a qualifying expense exceeds that commitment, voluntary community funding may be available under the program rules. Eligibility and any support depend on the documentation and review process; contact SakeOf before planned higher-cost care when reasonably possible so you can understand the steps.

Keep membership current, maintain a valid payment method, fund required asks, and provide requested records promptly. These practical steps help keep a submission moving through review. Use the SakeOf Savings Guide or ask Jordan for help understanding how a particular care situation fits the membership.

Consider additional options and choose your next step

Households may also want to explore other membership options where available, such as maternity, dental and vision discounts, chiropractic or acupuncture, physical or occupational therapy, and durable medical equipment. These are options to review, not automatic benefits: they apply only when selected, active, eligible, and subject to their program rules. For maternity, for example, the pregnancy must begin after the continuous 12-month waiting period is completed; adding the feature after conception does not make that pregnancy eligible.

• Use the calculator to explore membership options and costs.
• Read the Savings Guide for a plain-language overview of how the model works.
• Use provider search to look for care, then call to confirm the provider’s services and payment arrangements.
• Ask Jordan about a care scenario, or review membership options before enrolling.