A different way to healthcare in Isaban

Start with the care you need

SakeOf is a healthcare membership designed to make it easier to take an active role in arranging care and understanding costs. Rather than begin with a single provider network or a single kind of service, start with the situation: a new concern, ongoing care, a prescription, an in-person visit, or a bill that is difficult to interpret. Then check which membership services are selected and active and decide what care makes sense for you.

Members choose their providers for in-person care. SakeOf can complement that choice with direct-service options, when selected, and Full Service advocacy and fair-price review. The goal is a practical sequence: find an appropriate care option, confirm details with the provider, and get help reviewing a bill or estimate when needed. Use the calculator to compare membership options, read the Savings Guide, search for providers, or ask Jordan a question.

Use everyday services for appropriate needs

Selected and active Zero Copay Telemedicine provides 24/7 urgent-care telemedicine with unlimited medically appropriate consultations through the current service partner. For a non-emergency concern that may be handled remotely, it can be a convenient first step. A clinician may determine that an in-person examination or another service is needed; in that case, contact a provider offering the care you need.

When Rx and Prescription Benefits are selected and active, the current service partner lists approximately 70 acute medications at $0 at participating pharmacy locations. Check whether the specific medicine is included and which participating location can provide it. A medicine outside the benefit, or care that requires an in-person evaluation or testing, may involve separate costs.

Selected and active Mental Health and Counseling includes on-demand telephonic counseling, immediate problem assessment, supportive counseling, and follow-up support. Up to three face-to-face counseling consultations per incident may be available when arranged and available. Counseling may also help connect a member with other resources. Psychiatry, inpatient behavioral health, emergency psychiatric care, and medication costs are not automatically included just because counseling is active.

Virtual Primary Care is an optional service with a $15 monthly adjustment. The current bundle requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active. It includes a dedicated physician relationship, virtual follow-up, an annual virtual wellness visit, a health-risk assessment, and chronic-care follow-up and medication-management support when clinically appropriate for virtual care. Consider whether ongoing virtual follow-up fits your needs, while arranging in-person care when an examination or service requires it.

Choose local in-person care when you need it

No healthcare facility with an Isaban address was verified in the reviewed local sources. The listed resources are in other McDowell County communities, so check the destination and confirm that the service you need is available before traveling.

Tug River Health Association lists clinic locations in Gary, Northfork, Welch, Bradshaw, and Pineville. Its Gary Center listing includes walk-in and urgent care, women’s care, pediatrics, and family medicine. The organization says it offers sliding-scale fees. Call the specific clinic to ask about current services, walk-in availability, fees, eligibility, and payment arrangements.

Welch Community Hospital is identified by the state as McDowell County’s only acute-care hospital. The hospital lists a 24/7 emergency room, outpatient rural health and surgery clinics, laboratory and radiology services, and other hospital services. For a planned service, contact the hospital to confirm availability and request an estimate for that specific service. Its official page links to standard charges and shoppable services. Ask what an estimate includes, since it may not represent every professional or ancillary charge.

Other county resources serve different needs. The McDowell County Health Department listing in Wilcoe includes immunization, family planning, general health, and environmental health services; verify current offerings and hours. The McDowell County DoHS office in Welch lists assistance with Medicaid, WVCHIP, and non-emergency medical transportation. Ask the office about eligibility and arrangements. WV PATH supports screening and applications for Medicaid and WVCHIP, and the state Bureau for Medical Services publishes Medicaid member resources.

Get help understanding bills and estimates

Full Service includes advocacy, bill verification, fair-price review, and negotiation support. If a bill or proposed charge is hard to understand, gather the itemized bill, any estimate, and the provider’s contact information, then ask SakeOf for help reviewing the charges. Advocacy can support clearer questions and discussions with a provider, but it does not promise a particular price or result.

Before scheduled care, ask the provider for a written estimate tied to the specific service. Confirm whether it includes facility, professional, laboratory, imaging, and other related charges. Compare the estimate with the final itemized bill and ask the provider about differences. Welch Community Hospital links to its standard charges and shoppable services; CMS also explains hospital price transparency and consumer resources.^www.cms.gov

Know how larger eligible events work

For larger eligible medical events in Full Service, the program uses a $500 event commitment. Voluntary community funding may be available under program rules, subject to eligibility review and the Program Guide. Keep estimates, bills, and care records, and contact SakeOf to understand the process for your situation. Community funding is voluntary, and neither eligibility nor a particular funding amount is guaranteed.

Potentially eligible maternity expenses include routine prenatal visits with a physician or licensed midwife, medically necessary prenatal lab testing, standard diagnostic ultrasounds, pregnancy-related specialist care, facility and professional delivery charges, medically necessary cesarean delivery and complication treatment, delivery-related anesthesia, and routine pregnancy-related postpartum care through six weeks after delivery. Eligibility and sharing are governed by program rules; ask about your circumstances before relying on an expense being eligible.

Choose a next step

• For a new non-emergency concern: Check whether Zero Copay Telemedicine is selected and active, or call a nearby clinic to ask about services and walk-in availability.
• For ongoing care: Review the Virtual Primary Care bundle requirements and consider whether virtual follow-up suits your needs.
• For a prescription: Check whether Rx and Prescription Benefits are active and ask whether your medicine is included and available at a participating pharmacy.
• For in-person care: Call the clinic or hospital to confirm the location, service, hours, availability, and expected charges before traveling.
• For a bill or planned procedure: Gather estimates or itemized charges and ask about Full Service advocacy and fair-price review.
• For membership choices: Compare options in the calculator, read the Savings Guide, search for providers, or ask Jordan a question.