A different way to healthcare in Hurricane

Start with the care you need in Hurricane

SakeOf is a healthcare membership built around a practical sequence: find an appropriate way to get care, choose a provider when you need an in-person service, and get help understanding bills and eligible larger expenses. Members can explore everyday-care options and local access points without making every decision begin with an insurance process.

For a common, non-emergency illness or symptom, Zero Copay Telemedicine may be a convenient first step when selected and active. If the clinician recommends a lab, imaging, specialist, or in-person follow-up, that is a separate service to arrange with a provider. The telemedicine visit does not automatically include those services.

Hurricane has several distinct care options: CAMC Teays Valley Hospital lists emergency services and 24-hour operation; CAMC lists local primary-care locations; and Valley Health’s Teays Valley location lists QuickCare and laboratory services.^{www.loganregionalmedicalcenter.com} For emergencies, call 911 rather than using a routine care path.

Use everyday-care options that match the need

Zero Copay Telemedicine is designed for common, non-emergency concerns that are appropriate for virtual care. Provider availability, technology, clinical judgment, state law, and prescribing rules still apply. If a prescription is clinically appropriate, the cost follows the active Rx program rather than being automatically included in the telemedicine visit.

Rx and Prescription Benefits are designed primarily for medications commonly prescribed for acute conditions. Some listed formulary medications may be available at $0 through the participating-pharmacy process when program requirements are met. Check the current formulary and pharmacy tool before filling a prescription: non-formulary medications may have a discounted or negotiated price, but are not automatically $0 or eligible for community sharing. Walgreens lists a pharmacy at 215 State Route 34 in Hurricane; call to check current services and medication availability.

Mental Health and Counseling can provide assessment, supportive counseling, follow-up when available, and crisis support, with referrals to other resources when more care is needed. Psychiatry and medication costs are separate unless another active benefit expressly includes them. Virtual Primary Care adds a dedicated physician relationship, ongoing virtual follow-up, an annual virtual wellness visit, and chronic-care and medication-management support when clinically appropriate. The current bundle requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active.

Choose local in-person care and verify the details

When you need an examination, lab, or other local service, you choose where to seek care. CAMC Primary Care — Teays Valley Outpatient Center is at 3948 Teays Valley Road and lists weekday hours of 8:00 a.m. to 4:30 p.m.; confirm appointments, services, and current hours directly. Valley Health lists QuickCare and laboratory services at 1100 Hospital Drive; check its location information or call before visiting to confirm hours and sign-in requirements.

For hospital care, CAMC Teays Valley Hospital is in Hurricane and lists emergency services. Call the facility for service details, payment arrangements, and current prices. Ask for a written estimate when available, and ask whether it includes clinician, laboratory, imaging, or other ancillary charges. CMS also provides consumer information on hospital price transparency.^www.cms.gov A facility estimate may not represent the final bill.

For countywide help, Putnam County Emergency Services directs people to call 911 for emergencies. The county health department is in Winfield; check its clinical-services information and call to confirm appointment requirements and current services. State directories can help you locate facilities and search Medicaid providers, but confirm participation and availability with the provider.

Get help when a bill needs a closer look

When a bill is confusing or seems high, SakeOf’s Full Service advocacy can help members with bill verification, fair-price review, and negotiation support. This gives you a support path for asking how charges were calculated and what documentation is needed. Keep the itemized bill and related provider or billing correspondence together so the review has useful details to work from.

An itemized bill is required for submissions and should show service dates, provider information, and CPT or HCPCS codes when available. SakeOf may request records or other documentation to review eligibility, medical necessity, and fair pricing. Submit complete documents within six months of the service date; submit a balance bill, denial, or payment demand within 10 days of receiving it. Program rules and the applicable member commitment govern any eligible expense.

Understand support for larger eligible events

For a larger eligible medical event, the member experience can include advocacy and review followed by voluntary community funding, subject to the program’s eligibility requirements and applicable member commitment. Funding is voluntary; it is not a guaranteed payment. Use the Program Guide and ask SakeOf about the specific event before relying on an estimate or assuming an expense will qualify.

Maternity is one option to review if it is relevant to your planning. Potentially eligible expenses include routine prenatal care, medically necessary prenatal labs, standard diagnostic ultrasounds, delivery, and routine pregnancy-related postpartum care, subject to program rules. The pregnancy must begin after the continuous 12-month maternity waiting period is completed. Review the current maternity terms before making care or financial plans.

Review other membership options and take a next step

Depending on current availability and your selections, membership options may also include dental and vision discounts, chiropractic or acupuncture, physical or occupational therapy, and durable medical equipment. Check the current membership materials for what each option provides and its terms. These options are distinct from local provider services and may have their own participation or payment requirements.

• Compare: Use the calculator and Savings Guide to review membership options and understand how the model works.
• Find care: Use provider search, then call the provider to verify services, appointments, payment arrangements, and prices.
• Ask a question: Bring a specific care situation to Jordan, such as a prescription, a local clinic visit, or a bill you want reviewed.
• Before a major event: Check the Program Guide and confirm applicable eligibility, documentation, and member commitment before proceeding.