A different way to healthcare in Winfield

Start with the care you need—not a maze of steps

SakeOf is a healthcare membership designed to make paying for and navigating care more direct. You can begin with the type of help you need, choose an appropriate care option, and use provider choice when an in-person visit or other local service makes sense. Membership options and program rules determine which SakeOf services apply.

For a common, non-emergency illness or symptom, eligible members with Zero Copay Telemedicine active can access urgent-care consultations by phone or video at no charge per eligible consultation. The feature is available around the clock through the service partner, subject to clinician availability, technology, state licensing, and clinical appropriateness. It is intended for appropriate non-emergency concerns—not emergencies.

That makes the first step practical: consider whether your need is suitable for a remote urgent-care consultation or whether you need an in-person clinician, test, or other service. If symptoms may be an emergency, call 911 or seek emergency care; Putnam County Emergency Services directs people to call 911 for emergencies.^bms.wv.gov

Use everyday-care options that fit your situation

When selected and active, Zero Copay Telemedicine can provide access to a clinician for appropriate urgent-care needs. A clinician may prescribe medication when clinically appropriate and legally permitted. The cost of a prescription follows the active Rx program, so check the current prescription benefit and whether a medication is included before relying on a particular price.

Telemedicine can point you toward a next step, but a recommendation for lab work, imaging, a specialist, or an in-person follow-up does not itself include those services. If you need one, you can choose a local provider and ask about the service, appointment requirements, payment arrangements, and an estimate before care.

Mental Health and Counseling, when active, may offer problem assessment, supportive counseling, follow-up when available, and crisis support. Counseling does not automatically include psychiatry, medication costs, or inpatient behavioral-health care. Virtual Primary Care is another option to explore in your membership choices; confirm its current availability and terms before planning a visit around it.

Choose local in-person care in Winfield

For family medicine, WVU Medicine lists a Family Medicine location at Winfield Road Multi-Specialty Center, 11924 Winfield Road, Ground Floor, Winfield; call 304-306-3060 to ask about services, appointments, and payment arrangements. The Putnam County Health Department is listed at 11878 Winfield Road, Winfield; call 304-757-2541 to confirm current clinical services and appointment requirements.

Before scheduling, describe the kind of visit you need and ask whether the location provides it, what the expected charge is, and what payment arrangements are available. A provider listing does not establish current appointment availability or price. For labs, imaging, specialist care, procedures, or an in-person follow-up after telemedicine, ask the facility or clinician directly about each service and any separate charges.

For hospital care, CAMC Teays Valley Hospital is in Hurricane. Contact the hospital directly about services, current arrangements, and costs. In an emergency, call 911 rather than using a routine appointment or telemedicine process.

Get help making sense of a medical bill

If a bill is confusing or seems difficult to evaluate, SakeOf Full Service advocacy can help with bill verification, fair-price review, and negotiation support for eligible expenses. This gives you a practical route for asking questions about an itemized bill and seeking support with the provider’s charges. The result depends on review and applicable program rules; it is not a promise that a bill will be reduced or paid.

Keep the itemized bill and related paperwork. Submissions require an itemized bill, including service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request records or other documentation to review eligibility, medical necessity, and fair pricing. Submit complete documents within six months of the service date, and send a balance bill, denial, or payment demand within 10 days of receiving it.

Plan ahead for larger eligible medical events

For a larger eligible event, SakeOf’s process includes the applicable member commitment and may involve voluntary community funding. Check the Program Guide and your membership details for the commitment, eligibility review, and process that apply to your situation; the available information here does not establish a particular commitment amount or guarantee funding.

If you are planning maternity care, the maternity option has a continuous 12-month waiting period that must be completed before pregnancy begins for the pregnancy to be eligible for review. Potentially eligible expenses can include routine prenatal visits, medically necessary prenatal testing, standard diagnostic ultrasounds, delivery charges, and routine pregnancy-related postpartum care through six weeks, subject to program rules and the maternity limit. Review the current terms before making care or enrollment decisions.

Make your next step in 25213

• For a common non-emergency concern: check whether Zero Copay Telemedicine and the required Rx benefit are active, then use the member access instructions.
• For ongoing or in-person care: call the Winfield family medicine location or Putnam County Health Department to confirm the service, appointment, and payment details.
• For Medicaid or WVCHIP program information: WV PATH offers screening and applications, and the Bureau for Medical Services publishes member resources. Confirm program eligibility and details through the state resources.
• For a bill or a larger event: review the Program Guide, gather records, and contact SakeOf at 800-212-5920 about the appropriate process.
• To compare membership choices: use the calculator or Savings Guide, search for providers, ask Jordan a question, or review membership options.

West Virginia’s Medicaid provider directory can help you look up providers by program, specialty, and location; verify participation and availability directly with the provider.^bms.wv.gov Hospital price-transparency information from CMS can also help you understand how to seek hospital pricing information, while a facility estimate may not include every professional or ancillary charge.^www.cms.gov