A different way to healthcare in Follansbee

Start with the care you need—not a billing maze

SakeOf is a healthcare membership built around practical services, provider choice, advocacy, fair-price review, and voluntary community sharing. It offers a different way to organize care than an insurance-first experience: consider the type of help you need, use an available membership service when it fits, and choose a provider for care that calls for an in-person visit.

Your membership program and selected features shape which services are available. Full Service and Major Medical Only are the two primary programs; optional features have their own selection and program rules. The calculator can help you compare options, while the Savings Guide and Jordan can help you understand how the membership works before enrolling.

For everyday concerns, use the lowest-friction appropriate option

For a common, non-emergency illness or symptom that is appropriate for a virtual visit, Zero Copay Telemedicine may offer 24/7 access to urgent-care consultations when selected, active, and used under program rules. The current service partner describes unlimited medically appropriate consultations. Clinical judgment, provider availability, state law, technology, and prescribing rules still apply.

If a clinician recommends an in-person exam, lab, imaging, or specialist, plan that as a separate step with a provider you choose. A telemedicine consultation does not itself include those services. For an emergency, call 911 or seek emergency care; a routine virtual-care path is not the emergency route.

Rx and Prescription Benefits, when selected and active, include access to an approximately 70-medication acute formulary at $0 when program requirements are met. The current partner describes access at more than 67,000 participating pharmacy locations nationwide. Confirm whether a medication is on the active formulary and whether your chosen pharmacy participates before relying on that benefit. Other prescriptions, including non-formulary medications, may have separate costs.

Mental Health and Counseling, when selected and active with its required features, provides unlimited on-demand telephonic counseling at $0 member cost through the current partner. Up to three face-to-face consultations per incident may be arranged when available. Virtual Primary Care is another optional tier: it includes a dedicated physician relationship, ongoing virtual follow-up, an annual virtual wellness visit, and chronic-care or medication-management support when clinically appropriate. It requires the specified Rx, telemedicine, and counseling features to remain active.

Choose in-person care near Follansbee

For a primary-care visit in Follansbee, local listings include WVU Medicine Family Medicine at the Rockdale Road Specialty Center, 138 Rockdale Road, and City Family Medicine at 971 Main Street, second floor. Contact either office to check appointment requirements, current services, and payment arrangements.

For prescriptions, Follansbee Pharmacy is listed at 1415 Main Street, and Hood’s Pharmacy is listed at 971 Main Street. Call before visiting to confirm hours, medication availability, dispensing details, services, and out-of-pocket prices. A pharmacy listing does not establish that a particular prescription is in stock or included in a SakeOf feature.

Brooke County Health Department is a public-health resource in Wellsburg; contact the department for current nursing and other services. WVU Medicine also lists hospital and clinic locations in nearby Weirton and Wellsburg. Before arranging a visit, confirm the specific service, appointment availability, payment details, and whether separate clinicians or tests may bill independently.

For a planned service, ask the provider for a written estimate tied to the specific service. Ask whether it includes facility charges, professional fees, tests, imaging, or other services. A facility estimate may not account for every separately billed clinician or ancillary service.

Use advocacy when a bill needs a closer look

When a medical bill is confusing or appears high, Full Service includes advocacy and fair-price review to help members understand the bill and the pricing. Keep the itemized bill and related records together. An itemized bill is required for submissions and should include service dates, provider information, and CPT or HCPCS codes when available.

SakeOf may request clinical notes, records, diagnosis or procedure details, billing documentation, or a signed release to review eligibility, medical necessity, and fair pricing. Submit complete documents within six months of the service date. If you receive a balance bill, denial, or payment demand, submit it within 10 days. Review and support are governed by the program rules; they do not guarantee a particular price or outcome.

Understand support for larger eligible events

For larger eligible medical events, Full Service combines membership advocacy and fair-price review with voluntary community sharing. The program’s applicable member commitment and eligibility rules matter: review the Program Guide for the specific terms before making decisions about an event. Community sharing is voluntary, and eligibility depends on program rules and review.

Pre-existing-condition review can consider an illness, injury, symptom, diagnosis, or treatment that existed or was known—or for which advice, diagnosis, or care was recommended or received—during the 24 months before membership began. A formal diagnosis is not required for a symptom to be considered. Final determinations depend on documentation, clinical review, and the Program Guide. If you are considering membership around a known or developing care need, use Jordan or the membership team to understand the applicable rules before enrolling.

Build a membership around the care you use

Optional features can address needs beyond urgent and primary care. Maternity Care is available as an optional feature. Dental and Vision Discounts, Chiropractic and Acupuncture, Physical and Occupational Therapy, and Durable Medical Equipment are also optional features. Each applies only when selected, active, eligible, and used under program rules; turning a feature on later does not create retroactive eligibility for an earlier event or expense.

For West Virginia residents seeking public program information, WV PATH supports screening and applications for programs including Medicaid and WVCHIP. The Brooke County DoHS office lists Medicaid, WVCHIP, and non-emergency medical transportation among its family-assistance services. Check current eligibility, benefits, and transportation arrangements directly with the state resources.

Your next steps in 26037

• Compare: Use the SakeOf calculator and Savings Guide to review programs and optional features.
• Plan a visit: Use provider search, then call a Follansbee practice to confirm services, appointments, and payment arrangements.
• Check a prescription: Ask the pharmacy about availability and price, and verify whether the medication and pharmacy meet active program requirements.
• Ask questions: Use Jordan to clarify membership terms, feature dependencies, and the Program Guide.
• For urgent emergencies: Call 911. Brooke County Ambulance provides county emergency medical care and transport.