A different way to healthcare in North Jackson

Start with the care you need

SakeOf is a healthcare membership built around a different way to pay for and navigate care. Instead of beginning with a traditional insurance-first process, members can start with the type of help they need, use available everyday-care services, and get support understanding bills when costs become complicated.

The practical first step is to sort the need: a common symptom, ongoing primary care, a prescription, counseling, or an in-person visit. Then check which membership options are selected and active and what their program rules allow. The calculator and Savings Guide can help you explore membership choices; Jordan can help answer questions about the member experience.

Use everyday care options when they fit

For a common, non-emergency illness or symptom that is appropriate for a virtual visit, Zero Copay Telemedicine is an everyday-care option when selected and active. The service partner’s availability, state law, technology, and clinical judgment affect whether a virtual visit is appropriate. A prescription may be issued when clinically appropriate and legally permitted, but medication costs follow the active Rx and Prescription Benefits program.

Virtual care can be a low-friction first step, but it does not turn every next step into a virtual service. Labs, imaging, procedures, specialty care, and in-person follow-up are separate services; plan and budget for them with the provider if a clinician recommends them.

Mental Health and Counseling is available when selected and active under its required feature bundle. Counseling is distinct from psychiatry and other behavioral-health services. Virtual Primary Care, also subject to its bundle requirements, includes access to a dedicated physician relationship, an annual virtual wellness visit, health-risk assessment, and follow-up support for chronic care and medication management when appropriate for virtual care.

Choose in-person care near North Jackson

When you need an examination or another in-person service, you can choose a local provider and confirm the details directly. SRMC’s urgent-care page lists a North Jackson location at 10850 Mahoning Avenue and gives the phone number 330-331-4966, but the same page includes a notice about a move to Columbiana. Call before traveling to verify the current location, hours, walk-in availability, and expected charges.

For ongoing primary care, Meridian HealthCare describes services for people near North Jackson and lists a Meridian Campus office at 527 North Meridian Road in Youngstown, as well as an office in Warren. The Youngstown office number listed is 330-797-0070. These are nearby options, not North Jackson offices; contact Meridian to confirm current services, appointments, participation, and charges.

Mahoning County Public Health lists immunizations, a tuberculosis clinic, WIC, and other public-health services. Its office is at 50 Westchester Drive in Youngstown; call 330-270-2855 to ask about current services, locations, and appointments. For hospital care, Mercy Health lists St. Elizabeth Youngstown Hospital, which has an emergency department. Confirm the specific service and charges with the hospital and your applicable coverage source.

Get help when a bill needs a closer look

If a bill is difficult to understand or seems unusually high, SakeOf’s Full Service support can help with bill verification, fair-price review, and negotiation support under program rules. This is a review and advocacy process—not a promise that a bill will be reduced, a provider will change a charge, or a particular expense will be eligible.

Keep the itemized bill and any related records. Submissions require an itemized bill, ideally showing service dates, provider information, and CPT or HCPCS codes when available. SakeOf may request clinical notes, medical records, billing details, or other documentation to review eligibility, medical necessity, and fair pricing. Submit complete documents within six months of the service date; submit a balance bill, denial, or payment demand within 10 days of receiving it.

Understand support for larger eligible events

For a larger eligible medical event, the process includes the applicable member commitment and may involve voluntary community funding, subject to the program rules and review. Keep membership current, fund required asks, and submit requested documentation promptly. For planned higher-cost care, contact SakeOf in advance when reasonably possible so you can understand the process before the service.

Pregnancy has specific timing rules: it must begin after a continuous 12-month maternity waiting period is completed, and adding or restoring maternity after conception does not make that pregnancy eligible. Newborn care after the initial discharge is handled separately from the mother’s maternity event; the newborn should be added within 30 days of birth. Ask about the current program terms before planning care.

Explore options for a household’s other needs

Depending on the membership options available and selected, households may also want to explore maternity, dental and vision discounts, chiropractic or acupuncture, physical or occupational therapy, and durable medical equipment. Check the current membership materials for what is active, how an option works, and any applicable program rules before arranging a service.

For any service outside a direct-service benefit, ask the provider for the expected charge and confirm participation with the provider and applicable coverage source. Local listings are useful starting points, not guarantees of appointments, participation, or individual prices.

Take your next step

• Need help with a common symptom? Check whether Zero Copay Telemedicine is selected and active, and whether the issue is appropriate for virtual care.
• Looking for ongoing primary care? Ask Meridian about its Youngstown office, appointments, and current charges.
• Considering urgent care? Call SRMC to verify its current location and hours before driving to the listed North Jackson address.
• Trying to understand a bill? Gather the itemized bill and contact SakeOf about documentation and the review process.
• Comparing membership choices? Use the calculator and Savings Guide, search for providers, or ask Jordan about available options.