A different way to healthcare in Cincinnati

Start with the care you need

SakeOf is a healthcare membership for people who want a more direct way to pay for and navigate care than an insurance-first experience. It brings together selected everyday-care services with help understanding bills and support for eligible larger medical events. Your practical first step is to name the need: a new symptom, a prescription question, ongoing primary care, an in-person visit, or a bill that does not look right.

For an urgent or life-threatening emergency, seek emergency care immediately. For non-emergency needs, use the lowest-friction appropriate option available to you, then arrange in-person care when a clinician or the situation calls for it. SakeOf’s options depend on the features you select, keep active, and qualify to use under program rules.

Use everyday care options when they fit

If Zero Copay Telemedicine is selected and active, it provides access to telemedicine at zero copay under the current program terms. It can be a convenient starting point for an eligible concern, but it does not determine whether an in-person exam, lab, imaging, specialist visit, or other service is needed. Ask what follow-up is recommended and what separate services may cost before scheduling when possible.

Rx and Prescription Benefits are an optional feature. When selected and active, use its current program details to understand what prescription support applies to your medication. A medication’s price or eligibility is not guaranteed by the feature; confirm the applicable terms and any cost with the pharmacy or program before filling it.

Mental Health and Counseling, when selected and active and subject to program rules, includes unlimited telephonic counseling on demand at no cost for included counseling access, with 24/7 access to master’s-level counseling professionals. Up to three face-to-face counseling consultations per incident may be available when arranged through the program. Psychiatry, inpatient behavioral health, emergency psychiatric care, and medication costs are not automatically included through counseling.

Virtual Primary Care is a separate optional feature with a monthly adjustment of $15. When selected and active, it provides zero-dollar virtual primary-care access through the current service partner, a dedicated physician relationship with ongoing virtual follow-up support, an annual virtual wellness visit, and chronic-care or medication-management support when clinically appropriate for virtual care. The current bundled service requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active.

Find in-person care in Cincinnati

When you need an exam, lab, imaging, specialist, or hospital service, use your provider choice to find a suitable local option and contact it directly. The Cincinnati Health Department lists six City of Cincinnati Primary Care community health centers offering medical care; call 513-357-7320 to ask about appointments and confirm which services are available at the center you are considering.^{www.summahealth.org} The department also lists dental services and contacts, so verify the right route before arranging a visit.^{www.summahealth.org}

Hamilton County Public Health lists STI/HIV testing and treatment, tuberculosis services, and support for eligible families through the Children with Medical Handicaps program. Its clinic is at 5050 Section Avenue, Cincinnati, OH 45212; call 513-946-7610 to confirm current services and arrangements.^{www.summahealth.org} For hospital care, UC Health and TriHealth list Cincinnati locations. A directory listing is a starting point, not confirmation of availability, participation, or your cost; call the facility and any applicable program before scheduled care.

For Medicare provider comparisons, Medicare Care Compare lets people look up and compare Medicare-approved providers, including hospitals, physicians, nursing homes, and hospice providers.^{www.summahealth.org} It does not confirm an appointment or quote your individual costs. Ohio Medicaid’s official resources provide benefit and provider-directory information and routes for application help.^{www.summahealth.org} These statewide resources can help you verify program details, but they do not establish whether a specific Cincinnati provider is available to you.

Make confusing bills easier to work through

If a bill is unclear or unexpectedly high, save it and gather the details before you respond. SakeOf’s Full Service support can help with bill verification, fair-price review, and negotiation support under applicable program terms. Request an itemized bill with service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request records, clinical notes, diagnosis or procedure details, provider documentation, billing records, or a signed release to review eligibility, medical necessity, and fair pricing.

Submit complete documents within six months of the service date. Submit balance bills, denials, or payment demands within 10 days of receiving them. For planned higher-cost care, contact SakeOf in advance when reasonably possible. Also ask the provider for an estimate and confirm applicable participation and expected charges directly; hospital estimates and provider listings do not establish your final patient responsibility.

Understand support for a larger medical event

For a larger eligible event, SakeOf’s process includes the applicable member commitment and may involve voluntary community funding under program rules. The amount, eligibility, and any sharing are not guaranteed; they depend on the program terms and review of the submitted information. Keep membership active, maintain a valid payment method, fund required asks, and submit requested documents promptly.

Before planned care, learn what the member commitment is for the event and ask what documentation will be needed. Check with the provider about separate charges such as labs, imaging, in-person follow-up, specialists, or medications that are not included in a selected feature. Taking these steps early can make the process clearer without assuming a particular bill will qualify.

Choose other options around your needs

Members can consider optional features beyond everyday care. Maternity Care has a $18 monthly adjustment. Chiropractic and Acupuncture has a $14 adjustment, Physical and Occupational Therapy $11, and Durable Medical Equipment $7. Each feature applies only when selected and active, and remains subject to its program rules.

Dental and Vision Discounts has a $9 monthly adjustment. Participating providers are paid directly by the member at the applicable discounted rate; discounts vary and are not guaranteed at every provider. Routine dental and vision bills are not community-funded under this feature. Confirm the provider’s participation, service, and price before booking or purchasing.

Take your next step

• Compare your options: Use the SakeOf calculator and Savings Guide to explore membership choices and applicable costs.
• Plan a local visit: Call the Cincinnati Health Department at 513-357-7320 or the relevant provider to confirm services, appointments, and expected charges.^{www.summahealth.org}
• Check a provider: Use provider search, then call the provider to verify current availability and applicable participation.
• Get help deciding: Ask Jordan about membership options, or review enrollment details before selecting features.
• Keep records: Save estimates, itemized bills, and care documents, and contact SakeOf early about planned higher-cost care.