A different way to healthcare in Vienna

Make a clear plan for care in Vienna

SakeOf is a healthcare membership built to help members make care decisions, find practical services and get support when a bill needs a closer look. You can start with the kind of help you need—remote care, a local appointment, a prescription or bill advocacy—and choose providers for in-person services.

Your membership options determine which features are selected and active. The calculator and Savings Guide can help you compare options, while provider search and Jordan can help you take the next step. For planned care, contact SakeOf in advance when reasonably possible so the team can help review eligibility, documentation and pricing.

Start with everyday care

When a concern is suitable for remote care, Zero Copay Telemedicine may provide a convenient first step when selected and active, subject to its program rules. Virtual Primary Care is another optional feature for members who select and activate it. A clinician may recommend an in-person examination, testing or specialist care, which is arranged separately.

If a prescription is involved, the optional Rx feature is designed primarily for medications commonly prescribed for acute conditions. A medication listed in the current formulary may be available at $0 when the participating-pharmacy process and prescribing and dispensing requirements are met. Check the current pharmacy tool before filling it: non-formulary medications may have a negotiated or discount price, but are not automatically $0 or eligible for community sharing.

Members who select and activate Mental Health and Counseling may have access to problem assessment, supportive counseling, follow-up with the original counselor when available, crisis support and referrals when more care is needed. Psychiatry, inpatient behavioral health, emergency psychiatric care and medication costs are not included merely because counseling is active. See the membership options for the features available to your household.

Choose local in-person care when you need it

Camden Clark lists Mid-Ohio Valley Family Medicine at 800 Grand Central Mall, 1st Floor, Suite 4, Vienna, WV 26105; the phone number is 304-485-3300. Call the office to confirm appointment availability, services and payment arrangements. Ask whether labs, imaging, referrals or follow-up visits are separate charges.

Choosing your provider lets you consider local care that fits your needs. For planned services, ask the provider for an estimate and contact SakeOf in advance when reasonably possible. Camden Clark’s published price-transparency files are estimates rather than a final quote or an individual out-of-pocket amount. The hospital also publishes financial-assistance information; contact Camden Clark directly to ask about its policy and application process.

For county public-health services, the Mid-Ohio Valley Health Department’s Wood County office is in Parkersburg. The department says a sliding fee schedule may apply to some clinical services, and some services may require full payment. Call the Wood County office at 304-485-7374 to ask whether a specific service is available and what it costs.

Get a closer look at medical bills

With Full Service, SakeOf reviews eligibility, medical necessity, documentation and fair pricing. When appropriate, the team may negotiate or reprice a medical bill. That gives you a practical place to turn when a charge is unclear or a price needs review.

Keep itemized bills and related records. An itemized bill is required and should include service dates and provider information; CPT or HCPCS codes should be included when available. SakeOf may also request medical records, clinical notes, billing records or other documentation to review an expense. Submit complete documents within six months of the service date. Send balance bills, denials or payment demands within 10 days of receiving them.

If a price is unreasonable, eligibility may be limited until negotiation is complete. Use Jordan or contact SakeOf about a planned service or a bill you have received, and gather the supporting documents so the review can move forward.

Understand support for larger eligible expenses

Full Service combines advocacy and bill review with voluntary member-to-member community funding for eligible medical expenses. An applicable member commitment and program rules govern how an expense is handled. Community funding is voluntary, and eligibility depends on the relevant requirements and review; it is not a guaranteed payment.

For a major planned event, the Savings Guide can help you understand the process, and contacting SakeOf beforehand when reasonably possible gives the team an opportunity to review the situation. Keep records and ask questions about the applicable commitment and documentation early, before arranging planned care.

Choose features that fit your household

Optional features can add specific services or discounts when selected and active. Options include maternity care, dental and vision discounts, chiropractic and acupuncture, physical and occupational therapy, and durable medical equipment. Each feature has its own requirements; expenses are reviewed under the applicable program rules. Services such as imaging ordered by a chiropractor or acupuncturist are separate expenses.

Maternity care has a continuous 12-month waiting period, which must be complete before pregnancy begins. Adding or restoring the feature after conception does not make that pregnancy eligible. If you are considering this option, review the membership materials and ask SakeOf about the feature before making plans.

For West Virginia program applications, WV PATH supports screening for and applying to Medicaid and WVCHIP. The Wood County DoHS office in Parkersburg lists Medicaid, WVCHIP and non-emergency medical transportation among its family assistance services. State program eligibility and benefits vary; use official state resources to check current details for your situation.

• Compare membership options: Start with the calculator or Savings Guide.
• Find a care route: Use provider search or Jordan to plan around a health concern.
• Confirm local details: Call the Vienna family medicine office or Wood County health department about services, fees and appointments.
• Prepare for bill review: Save itemized statements and contact SakeOf about planned care or a charge that needs a closer look.