Healthcare when you work for yourself in Rock

Start with the care you need—not a complicated process

SakeOf is a healthcare membership that brings together direct-service options, provider choice, bill advocacy, fair-price review, and voluntary community funding for eligible medical expenses. The practical value is having different routes to consider: an active everyday-care feature for an appropriate concern, a provider you choose for hands-on care, or SakeOf support when a bill needs review.

Begin by identifying the next step you need: help with an everyday symptom, ongoing primary care, a prescription, counseling, an in-person examination, or a planned procedure. Then check which features are selected and active and ask the provider what the visit includes and what it will cost. For an emergency, seek emergency care.

Use everyday-care features when they fit

Zero Copay Telemedicine is an optional direct-service feature. When selected and active, it provides access to telemedicine through the current service partner. It can be a convenient first step for an appropriate everyday concern. The clinician can help determine whether virtual care is suitable or whether an in-person examination, testing, or another service is needed.

Rx and Prescription Benefits is an optional feature. Check its current details for how it applies to the medication you need, and ask your prescriber or pharmacy about any separate costs. Having the feature active does not establish that a particular medicine or related expense is included.

Mental Health and Counseling, when selected and active, may include problem assessment, supportive counseling, follow-up with the original counselor when available, crisis support, and referrals to appropriate behavioral-health plans or local resources. Psychiatry, inpatient behavioral health, emergency psychiatric care, neuropsychological testing, residential substance-use treatment, and medication costs are not included merely because counseling is active.

Virtual Primary Care offers a dedicated physician relationship, ongoing virtual follow-up, an annual virtual wellness visit with health-risk assessment, and chronic-care or medication-management support when clinically appropriate for virtual care. The current bundled service tier requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active. If a concern requires hands-on assessment or testing, ask what in-person care to arrange.

Choose local care when you need an in-person visit

SakeOf lets members choose providers for in-person needs. Near Rock, Bluestone Pinnacle Primary Care is listed at 154 Majestic Place in Bluefield’s Bluewell area. Bluestone Health Association describes income-based fees and a sliding-scale program; contact the clinic’s billing staff to ask whether those arrangements apply to you. Confirm current services, hours, appointments, and payment details directly with the clinic.

Mercer County Health Department is at 978 Blue Prince Road in Bluefield and can be reached at 304-324-8367. The department operates Blue Prince Family Health, which lists family primary and preventive care, immunizations, and screening services. Call to confirm current clinic services, hours, and appointment arrangements.

For hospital or outpatient needs, WVU Medicine Princeton Community Hospital is at 122 12th Street Ext in Princeton. It lists emergency and outpatient services and has a network of primary-care and specialty clinics. Contact the hospital to confirm the specific service, availability, billing, and financial-counseling options you need.

Before scheduling, ask the provider whether the quoted price includes the visit, labs, imaging, specialist services, and follow-up, or whether those may be separate charges. If the care is planned and higher-cost, contact SakeOf in advance when reasonably possible to discuss documentation and fair-price review.

Ask for advocacy when a bill needs review

Full Service includes advocacy and bill review. SakeOf reviews eligibility, medical necessity, documentation, and price fairness, and may negotiate or reprice medical bills. If a charge is unclear or seems unusually high, collect the itemized bill and ask SakeOf about the review process.

An itemized bill is required for a submission and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request clinical notes, medical records, billing details, or other documentation. Submit complete documents within six months of the service date; send a balance bill, denial, or payment demand within 10 days of receiving it.

For planned care, contacting SakeOf in advance when reasonably possible gives you an opportunity to discuss documentation and pricing before the service. An expense paid or discounted through an optional feature cannot be counted again as a separate sharing request for the same charge unless SakeOf expressly approves an eligible remaining balance.

Understand support for larger eligible expenses

For a larger medical event, Full Service combines advocacy and bill review with an applicable member commitment and voluntary community funding for eligible medical expenses. Funding is voluntary, and eligibility and review depend on program rules and documentation. Members are responsible for keeping membership current, maintaining a valid payment method, meeting applicable member responsibilities, and responding to documentation requests.

Princeton Community Hospital publishes standard-charge information and hospital-specific financial-assistance information. Published standard charges are not a personalized estimate of what a particular patient will owe. Ask the hospital for service-specific pricing, financial counseling, and information about its assistance policies. Confirm eligibility and which providers or services apply directly with the hospital.

Compare features and take a useful next step

Additional optional features include maternity care; dental and vision discounts; chiropractic and acupuncture; physical and occupational therapy; and durable medical equipment. They apply when selected and active, subject to eligibility and program rules. Check the details for the specific service or item before relying on a feature.

For West Virginia program information, WV PATH supports screening for and applications to programs including Medicaid and WVCHIP. The state Bureau for Medical Services also publishes Medicaid member resources, including information about managed care, transportation, renewals, and benefits. Program eligibility and benefits vary.

• For an everyday concern: Check whether telemedicine is active and appropriate, or ask a local clinic about an appointment.
• For ongoing care: Review Virtual Primary Care and its active-feature requirements, or call a nearby clinic about in-person primary care.
• For a prescription: Check the active Rx feature details and ask the prescriber or pharmacy about any separate costs.
• For a bill or planned procedure: Gather service details and contact SakeOf about advocacy and fair-price review.
• To compare membership choices: Use the SakeOf calculator or Savings Guide, search providers, ask Jordan a question, or review membership options.