A different way to healthcare in New Manchester

Start with the care you need

SakeOf is a healthcare membership designed to make care easier to plan and healthcare costs easier to understand. Members can use available care options, choose providers, and seek advocacy when a bill or price needs a closer look. The practical first step is to match the need to the right kind of care: a common illness may suit telemedicine, while a new concern requiring examination may call for an in-person appointment.

For New Manchester residents, local options are in nearby communities rather than a verified facility in New Manchester. CHANGE, Inc. Family Medical Care is a community health center in Newell, and Hancock County Health Department is based in New Cumberland. Confirm locations, services, appointment requirements, and current costs before traveling.

Use everyday care options for the right situation

For a common, non-emergency illness or symptom that is appropriate for a virtual visit, SakeOf’s Zero Copay Telemedicine can offer a low-friction place to start when the benefit is selected and active. The service is intended for common non-emergency concerns; clinical appropriateness, provider availability, technology, state law, and prescribing rules still apply. If the clinician recommends an exam, lab, imaging, or other in-person follow-up, those are separate care needs to arrange.

Prescription benefits may help with medication costs when the relevant option is selected, active, and the prescription meets its rules. Ask how a specific medication is handled before filling it: prescriptions may be issued through telemedicine when clinically appropriate and legally permitted, but medication costs follow the active Rx program. A medication outside that program’s terms may leave a separate expense.

Mental Health and Counseling may provide problem assessment, supportive counseling, follow-up when available, crisis support, and referrals when more care is needed, subject to the active benefit and program rules. Virtual Primary Care is another option to consider when selected and active for ongoing care needs. Check the details of the options available to you, and use local in-person care when an examination, testing, or other service is needed.

Choose in-person care near New Manchester

For community health center services, CHANGE, Inc. Family Medical Care in Newell is a verified nearby resource. CHANGE says its community health center offers discounts based on household income and size; ask the center about eligibility, services, appointments, and charges before you go. Hancock County Health Department at 850 North Chester Street in New Cumberland lists services including immunizations, family planning, testing, environmental health, and WIC. Contact the department to confirm current services, fees, and appointments.

For hospital care, WVU Medicine Weirton Medical Center is at 601 Colliers Way in Weirton and lists emergency-room services. Its Emergency Department phone number is 304-797-6100. For an emergency, seek emergency care directly; a routine appointment or virtual-care process is not the right substitute. For planned hospital services, contact the facility to ask about availability, payment arrangements, and prices.

You can choose the provider that fits the care you need. Before a planned visit, ask for the cash or self-pay price, whether separate professional or facility charges may apply, and what payment arrangements are available. For a hospital service, ask whether the facility can provide an estimate and what it includes; estimates may not capture every professional or ancillary charge.

Ask SakeOf to help make a confusing bill clearer

When a bill seems difficult to assess, SakeOf Full Service advocacy can help members with bill verification, fair-price review, and negotiation support under the applicable program terms. This gives you a practical next step: gather the bill and service details, then ask SakeOf what documentation is needed and how to submit it.

An itemized bill is required for submissions and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request medical records, clinical notes, diagnosis or procedure details, provider documentation, billing records, or a signed release. Submit complete documents within six months of the service date; submit a balance bill, denial, or payment demand within 10 days of receiving it.

Understand support for larger eligible expenses

For larger medical events, SakeOf may provide voluntary member-to-member community funding for eligible expenses. Eligibility and fair pricing are reviewed under the program rules, and the applicable member commitment is part of how an eligible event is handled. Review your Program Guide for the commitment and process that apply to your membership, and contact SakeOf before assuming a particular expense qualifies or an amount will be shared.

Keep provider charges, bills, and any estimate together. Ask the provider which services are included and whether separate charges may follow. This is especially useful when an episode of care involves multiple providers, testing, or facility services.

Consider other options that fit your care plans

If maternity benefits are selected and active, pregnancy must begin after the continuous 12-month waiting period is complete, and eligible expenses remain subject to program rules and limits. A newborn should be added to membership within 30 days of birth. Review the maternity terms early when planning care so you understand the timing and applicable limits.

Dental and vision discounts work through participating providers, with the member paying the provider directly at the applicable discounted rate; discounts vary and are not guaranteed at every provider. Chiropractic and acupuncture may be considered for an active symptom, injury, or condition when provided by an appropriately licensed professional. The combined annual visit and dollar limits apply across those services and enrolled membership. PT/OT or durable medical equipment options may also be relevant when available under your active program; check the Program Guide for eligibility and terms.

Take a useful next step

• Use the SakeOf calculator to explore membership costs and options that may fit your needs.
• Read the Savings Guide to understand how the membership model works.
• Use provider search or ask Jordan for help identifying a next step.
• For local care, contact CHANGE, Inc., the Hancock County Health Department, or Weirton Medical Center directly to confirm services, appointments, and costs.
• For West Virginia Medicaid or WVCHIP screening and applications, use WV PATH; the Bureau for Medical Services also provides member resources. Eligibility and benefits vary by program.