A different way to healthcare in Left Hand

Start with the care you need

SakeOf is a healthcare membership built around practical services, provider choice, bill support, and voluntary community sharing for eligible medical expenses. It offers a different way to pay for and navigate care: start with the need in front of you, use an active service that fits, and turn to advocacy when a bill or care decision gets complicated.

Your first step depends on the situation. For a new, non-emergency concern, an active telemedicine benefit may offer a low-friction starting point. For care that needs an exam, testing, imaging, or a clinician in person, contact a local provider directly. For an emergency, seek emergency care.

Use everyday care options when they fit

If selected and active, Zero Copay Telemedicine provides access to the current service partner’s 24/7 urgent-care telemedicine service, with medically appropriate consultations. It can be a useful first contact for an acute concern, but the clinician may recommend in-person assessment or testing. A telemedicine visit does not itself arrange or pay for separate labs, imaging, prescriptions, or follow-up services.

Rx and Prescription Benefits, when selected and active, include access to the current partner’s listed participating-pharmacy medication benefit for approximately 70 acute medications. Check whether a prescribed medicine is included and whether a pharmacy participates before relying on the benefit. A medication outside the benefit, or a prescription that requires another service, may involve a separate expense.

Mental Health and Counseling, when selected and active, can include telephonic counseling, follow-up with the original counselor when available, crisis support, and referrals when more care is needed. The current partner materials also describe up to three face-to-face counseling consultations per incident when arranged and available. Psychiatry, inpatient behavioral health, and medication costs are not included merely because counseling is active.

Virtual Primary Care is an optional feature with a dedicated physician relationship, ongoing virtual follow-up, an annual virtual wellness visit, a health-risk assessment, and chronic-care and medication-management support when clinically appropriate for virtual care. The current intended bundle requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active. Ask whether an in-person exam, lab, imaging, or specialist visit is needed; those services may be separate.

Choose in-person care near Left Hand

Southern Roane Medical Clinic is listed at 1 Library Lane, Left Hand, WV 25251. Its listing describes primary care for patients of all ages and both appointment and walk-in access. Listed hours are Monday, Wednesday, and Friday, 8:00 a.m.–5:00 p.m.; call (304) 565-3151 to confirm current hours, availability, payment arrangements, and charges before going.

When you need care that cannot be handled virtually, you can contact the clinic directly and ask whether it provides the service you need. If the clinic refers you elsewhere for a lab, imaging, specialist, or hospital service, ask each provider about its location, scheduling, charges, and what an estimate includes. Choosing a local provider remains your decision; SakeOf’s provider search can help you take the next step.

Roane General Hospital in Spencer lists emergency care, imaging, laboratory, and inpatient and outpatient services, as well as cost-estimate and financial-assistance resources. Ask the hospital whether an estimate applies to your planned service and which professional or other charges it includes. Hospital estimate resources may not apply to a separate clinic visit.

Ask SakeOf to help untangle a bill

With Full Service, advocacy and fair-price review can help when a bill is confusing or seems out of line. Keep the itemized bill and ask for an explanation of the service, coding, and charges. SakeOf may request records or billing details to review eligibility, medical necessity, and fair pricing; negotiation support may be available through the program. Review is not a promise that a bill will be reduced or paid.

For submissions, an itemized bill should include service dates, provider information, and CPT or HCPCS codes when available. Complete documents are due within six months of the service date. Submit a balance bill, denial, or payment demand within 10 days of receiving it. Call SakeOf at 800-212-5920 if you need help understanding the submission process.

Understand support for larger eligible expenses

For a larger medical event, Full Service combines advocacy and fair-price review with voluntary member-to-member community funding for eligible expenses. The applicable member commitment and program rules matter; check the Program Guide for the terms that apply to your situation. Funding is voluntary, and eligibility and sharing are not guaranteed. Keep bills, records, and provider details together so they are available if requested.

For planned hospital care, ask the facility for a cost estimate before the service when possible, and ask what is included. Roane General Hospital lists estimate and financial-assistance resources for hospital services; contact the hospital directly for current details and to check whether those resources apply to your planned care.

Consider other options for your household

Membership options can also include maternity care, dental and vision discounts, chiropractic and acupuncture, physical and occupational therapy, and durable medical equipment. These are optional features: they apply only when selected, active, eligible, and subject to program rules. Before arranging a service or purchase, confirm the feature’s terms, participating providers or vendors, and any separate charges.

If you are checking public program options, WV PATH provides screening and applications for programs including Medicaid and WVCHIP. Eligibility and benefits vary. The West Virginia Bureau for Medical Services also provides member resources, including information about managed care, transportation, and renewals. The Bureau lists a Roane County Department of Human Services field office in Spencer; confirm its current location and services before visiting.^bms.wv.gov

Take a useful next step

• For an in-person primary-care visit: Call Southern Roane Medical Clinic at (304) 565-3151 to confirm hours, walk-in access, and charges.
• For a new, non-emergency concern: Check which everyday SakeOf services you have selected and active, then use an appropriate service or contact a local provider.
• For a planned hospital service: Ask Roane General Hospital about an estimate, what it includes, and financial-assistance resources.
• For a bill or larger expense: Save the itemized bill and records, review the Program Guide, and contact SakeOf at 800-212-5920 about advocacy and submission steps.
• To compare your options: Use the SakeOf calculator, Savings Guide, provider search, or Jordan, then review membership options before enrolling.