Healthcare when you work for yourself in Kanawha Falls

Start with the care you need

SakeOf is a healthcare membership built around a more practical way to pay for and navigate care than an insurance-first routine. Members can begin with the type of help they need, use available everyday-care services when appropriate, and choose a provider when an in-person visit or other service makes sense.

That approach can be useful in Kanawha Falls, where the sources reviewed did not verify a healthcare provider located in the community itself. Fayette County does have listed clinics and other care resources, but a county listing does not establish how close a site is to you or whether it has appointments. Check details directly before making the trip.

For an emergency, contact emergency services or go to an emergency department. Telemedicine and routine membership services are for appropriate non-emergency needs, not emergencies.

Use everyday care for the right situations

When a common illness or symptom comes up

When your concern is appropriate for a remote visit, Zero Copay Telemedicine can provide access to a telemedicine consultation when that option is selected and active. The service partner has no program limit on consultation frequency or duration, though provider availability, technology, clinical appropriateness, state law, and prescribing rules still apply. A clinician may recommend an in-person visit, lab, imaging, or specialist; those services are not included just because they were recommended.

For prescriptions and ongoing primary care

Prescription benefits are a separate membership option. A prescription may be issued through telemedicine when clinically appropriate and legally permitted, but the cost follows the active prescription program. Check the program details for the medication and benefit that apply to you rather than assuming every prescription or pharmacy charge is handled the same way.

Virtual Primary Care is an optional service with a dedicated physician relationship and ongoing virtual follow-up support. It includes an annual virtual wellness visit, a health-risk assessment, and chronic-care follow-up and medication-management support when clinically appropriate for virtual care. The current bundle requires active Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling.

For emotional support

When selected and active with its prerequisites, Mental Health and Counseling provides unlimited on-demand telephone counseling at no member cost for included access, plus up to three face-to-face consultations per incident when arranged and available. It can offer immediate support and referrals to other behavioral-health resources when more care is needed. Psychiatry, inpatient behavioral health, emergency psychiatric care, and medication costs are not included merely because counseling is active.

Find in-person care in Fayette County

For primary care or related services, the West Virginia Division of Primary Care county listing includes New River Health Association, AcessHealth Fayette Clinic, Meadow Bridge Clinic, and other clinics and wellness centers. New River Health Association is listed as a primary-care center and federally qualified health center, with a Black Lung Clinic also listed. Call the organization to confirm the current site, services, hours, appointment availability, and accepted payment arrangements.

For public-health services, the Fayette County Health Department lists family planning, screenings, vaccinations, harm reduction, and mobile clinics. Its listed address is 5495 Maple Lane, Fayetteville, WV 25840, and its posted hours are Monday through Friday, 8 a.m. to 4 p.m. Contact the department to verify current services and arrangements before visiting.

CAMC Plateau Medical Center is listed as an active critical access hospital at 430 Main Street in Oak Hill; the listed phone number is 304-469-8600. Confirm the service you need and how to arrange care directly with the hospital. The reviewed local sources do not establish current prices. Ask for a service-specific estimate and whether separate professional, lab, imaging, or other charges may apply.

When a clinician recommends an in-person follow-up, specialist, lab, imaging, or hospital service, you can choose where to seek that care. Provider participation or availability should be confirmed directly; do not assume a local listing establishes access through a particular membership option.

Get help making sense of a bill

If a bill is confusing or seems higher than expected, Full Service advocacy can support members with bill verification, fair-price review, and negotiation support. The practical sequence is to collect the itemized bill, check that the provider and service details are correct, and submit the requested documentation so the bill can be reviewed under program rules.

An itemized bill is required for submissions and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may request records or other documentation to review eligibility, medical necessity, and fair pricing. Submit complete documents within six months of the service date; balance bills, denials, or payment demands must be submitted within 10 days of receipt.

Plan for a larger eligible medical event

For larger eligible medical events, the program uses the applicable member commitment and may involve voluntary community funding. Eligibility, fair pricing, documentation, and any applicable limits are governed by the Program Guide and review process. Before care when possible, use the Savings Guide or ask Jordan how to understand the steps and what information to gather. Do not assume a particular expense or amount will be eligible or funded.

If you are planning a pregnancy, the optional maternity feature has a continuous 12-month waiting period that must be completed before pregnancy begins. Eligible maternity expenses may include routine prenatal care, medically necessary prenatal testing, delivery, and routine pregnancy-related postpartum care through six weeks, subject to program rules and limits. Adding or restoring the feature after conception does not make that pregnancy eligible. Review the Program Guide for details before relying on the feature.

Choose a useful next step

• Compare your options: Use the calculator and Savings Guide to explore membership choices and understand how the model works.
• Need a clinician? Use provider search, then call the clinic or facility to confirm current services, location, availability, and charges.
• Have a question about a bill or benefit? Ask Jordan what information to gather and which program details to review.
• Considering a membership? Review the current membership options and the Program Guide, including prerequisites for optional services.

West Virginia residents can also use WV PATH to screen for and apply for programs including Medicaid and WVCHIP. State Medicaid member resources include information about managed care, transportation, renewals, and coverage; eligibility and benefits vary by program.