A different way to healthcare in Huntington

A member-first way to plan care

SakeOf is a healthcare membership designed to make the next step easier to identify: begin with an available everyday-care service when it fits, choose the provider that suits your situation, and get help understanding a bill when needed. The membership combines practical access options with member choice and support reviewing eligible medical expenses. It does not mean every service, provider charge, or prescription is included; check the active membership details and the specific service before proceeding.

For common, non-emergency illnesses or symptoms appropriate for virtual care, Zero Copay Telemedicine can be a convenient place to begin when active. A clinician decides whether a virtual visit is appropriate and whether prescribing is clinically suitable and legally permitted. If you need an examination, testing, or another in-person service, you can choose a local provider instead. For an emergency, use emergency services.

In Huntington, Marshall Family Medicine offers primary-care and walk-in services at Marshall University Medical Center, 1600 Medical Center Drive. CHH Family Urgent Care is at 2 Stonecrest Drive; its health system lists daily hours of 8 a.m. to 8 p.m. Confirm current hours and availability before visiting.

Build an everyday-care routine

Everyday needs can involve a few connected steps. A telemedicine clinician may recommend follow-up or prescribe a medication, but labs, imaging, specialist care, procedures, and in-person visits have their own arrangements and costs. Use virtual care for concerns appropriate to that setting, then decide whether the recommended next step works for you.

The Rx and Prescription Benefits program is designed primarily for medications commonly prescribed for acute conditions. A medication on the current formulary may be available at $0 through the participating-pharmacy process when prescribing, dispensing, and other program requirements are met. Check the current pharmacy tool for the specific medication and process before filling it. A medication outside the active formulary is not automatically $0 or eligible for community funding.

Mental Health and Counseling may offer problem assessment, supportive counseling, follow-up when available, crisis support, and referrals when more care is needed. Psychiatry, medication costs, inpatient behavioral health, and other services are separate unless another active benefit or program expressly includes them.

For an ongoing virtual relationship, Virtual Primary Care includes virtual primary-care access, an annual virtual wellness visit, and follow-up support, including chronic-care follow-up when appropriate for virtual care. It has a $15 monthly adjustment, and the current bundled tier requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active. Check your membership options to confirm availability and prerequisites.

Choose local care when you need it

Huntington offers choices for primary care, urgent care, hospital services, and public-health clinics. Marshall Family Medicine is located at 1600 Medical Center Drive. CHH Family Urgent Care is at 2 Stonecrest Drive. Services, hours, and access can differ by location, so contact the office before traveling and ask whether it offers the service you need.

For hospital care, Cabell Huntington Hospital is at 1340 Hal Greer Boulevard, and St. Mary's Medical Center is at 2900 First Avenue. Both publish standard-charge information and estimator tools. When requesting an estimate, describe the service as specifically as possible and ask what the estimate includes; clinician or ancillary charges may be separate, and an estimate may differ from the final amount.

The Cabell-Huntington Health Department at 703 7th Avenue lists clinical services such as immunizations and testing. Many clinic services require appointments. Contact the department to confirm the service, appointment requirements, current availability, and payment arrangements.

Get support reviewing a bill

If a bill is confusing or seems unusually high, Full Service advocacy can help with bill verification, fair-price review, and negotiation support. Keep the itemized bill and provider documents together. An itemized bill is required and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may request medical records, clinical notes, diagnosis or procedure details, billing records, or a signed release to review eligibility, medical necessity, and pricing.

Submit complete documents within six months of the service date. Submit a balance bill, denial, or payment demand within 10 days of receiving it. You can also contact the hospital business office about its charges, billing questions, or payment arrangements. Asking what a facility estimate includes before scheduled care can help you understand which charges may still need clarification.

Understand support for larger or changing needs

For a larger medical event, submitted expenses may be reviewed for eligibility and fair pricing. Eligible expenses may be considered for voluntary community funding under program rules and the applicable member commitment. The commitment and requirements depend on the membership and event; check your membership details before relying on an estimate or making plans. A submission or review is not a promise of funding.

The maternity feature requires a continuous 12-month waiting period to be completed before pregnancy begins. When requirements are met, eligible expenses may include prenatal care, medically necessary testing, delivery, and routine postpartum care through six weeks, subject to the limit and program rules. Adding or restoring the feature after conception does not make that pregnancy eligible. Newborn medical needs after initial discharge are separate from the mother's maternity event; add the newborn to membership within 30 days of birth.

For medically necessary physical or occupational therapy provided by an appropriately licensed therapist, the feature has a shared 12-visit annual limit and a $780 annual maximum across the enrolled membership. Eligible visits have a $35 feature-specific member responsibility instead of the standard $500 event commitment. An order, referral, or plan of care may be required when clinically appropriate or required by state law.

Choose a useful next step

• Estimate your membership cost: Use the calculator, then read the Savings Guide to understand how the membership works.
• Find a provider: Use provider search and confirm directly that the office offers the service you need and how it handles payment.
• Compare local care: Ask a clinic about availability and appointment requirements; ask a hospital what its estimate includes.
• Get help: Contact Jordan with questions about the member experience or which step to take next.
• Review your options: Compare membership options and confirm active services, prerequisites, commitments, and eligibility before choosing.