A different way to healthcare in Huntington

A practical membership for everyday healthcare

SakeOf is a healthcare membership designed to make the next healthcare step easier to organize. Start with the kind of care you need, use an active everyday service when it fits, and choose a provider when you need local, in-person care. When bills are difficult to sort through, Full Service advocacy can help with bill verification, fair-price review, and negotiation support under the membership’s program rules. For larger eligible medical needs, an applicable member commitment comes first, with voluntary community funding potentially available afterward for eligible expenses.

This sequence gives members useful tools to consider before a healthcare decision turns into a paperwork problem: everyday-care services, provider choice, bill support, and a path to review larger eligible expenses. The calculator and Savings Guide can help you compare membership options; provider search and Jordan can help you explore care questions and next steps.

Start with everyday care when it fits

For a common, non-emergency illness or symptom that is appropriate for remote care, Zero Copay Telemedicine offers access to a clinician when the service is active. The clinician assesses the concern and may prescribe medication when clinically appropriate and legally permitted. If the clinician recommends a lab, imaging, specialist, procedure, or in-person follow-up, you can choose a provider for that next step; those services are separate from the telemedicine visit.

The prescription benefit is designed primarily for medications commonly prescribed for acute conditions. A medication on the current formulary may be available at $0 through the participating-pharmacy process when prescribing and dispensing requirements are met. Check the current pharmacy tool before filling a prescription: non-formulary and ongoing medications may have different prices or require another active program.

Mental Health and Counseling may include an initial problem assessment, supportive counseling, follow-up with the original counselor when available, and crisis support. If you want ongoing primary-care support, Virtual Primary Care is an optional service with a $15 monthly adjustment. It includes virtual primary-care access, an ongoing physician relationship, an annual virtual wellness visit, and chronic-care follow-up and medication-management support when clinically appropriate for virtual care. Its required bundled services must remain active.

Choose local care in Huntington

SakeOf members choose their providers. In Huntington, Marshall Family Medicine lists primary-care and walk-in services at Marshall University Medical Center, 1600 Medical Center Drive. CHH Family Urgent Care is listed at 2 Stonecrest Drive, with daily posted hours of 8 a.m. to 8 p.m. Call the location to confirm current hours, services, and availability before visiting.

For hospital care, Cabell Huntington Hospital is at 1340 Hal Greer Boulevard, and St. Mary’s Medical Center is at 2900 First Avenue. Both publish standard-charge information and patient-estimate tools. Use an estimate to prepare questions about a planned service, and ask what it includes and whether clinician or ancillary charges may be separate; estimates may differ from final amounts owed.^www.cms.gov

The Cabell-Huntington Health Department, a county public-health resource, lists clinical services including immunizations and testing; many clinic services require appointments. Contact the department to confirm the service and scheduling process. West Virginia residents can use WV PATH to screen for and apply for programs including Medicaid and WVCHIP; eligibility and benefits depend on program rules.^bms.wv.gov

Make bill review more manageable

If a bill is hard to understand, keep the itemized statement and related paperwork together. Full Service advocacy can help members verify bills, review fair pricing, and pursue negotiation support under the membership’s program rules. An itemized bill should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request medical records, clinical notes, or other billing and provider documents to review eligibility, medical necessity, and pricing.

Submit complete documents within six months of the service date. Submit a balance bill, denial, or payment demand within 10 days of receiving it. Organizing these records and timelines gives the review team information to assess the submission. To get started, gather the itemized bill and supporting documents, then contact SakeOf about submitting them for review.

Review support for larger and planned needs

For a larger medical event, the applicable member commitment is part of the process. Voluntary community funding may then be available for eligible expenses, subject to review, documentation requirements, limits, and the current Program Guide. Before making plans, ask how the current membership rules apply to the specific situation.

Optional features may also be useful for planned or ongoing needs. The maternity feature may include certain prenatal, delivery, and postpartum expenses when the pregnancy begins after the continuous 12-month waiting period and other requirements are met. Dental and vision discounts, chiropractic or acupuncture, and durable medical equipment may be options to review in current membership materials.

For eligible physical or occupational therapy visits, the feature has a shared 12-visit annual limit and a shared $780 annual maximum across the enrolled membership. A $35 feature-specific member responsibility applies to eligible visits; a physician order, referral, or care plan may be required when clinically appropriate or required by state law. Confirm current feature details and provider arrangements before scheduling.

Choose a useful next step

• Compare membership options: Use the calculator and Savings Guide to explore available choices and costs.
• Find local care: Use provider search, then call the office to confirm services, hours, and payment arrangements.
• Work through a care question: Ask Jordan which membership details or next step to review.
• Prepare a bill review: Gather the itemized bill and supporting records, and note the submission timeframes.
• Explore a larger or planned need: Review the active features and ask SakeOf how the current program rules apply.