A different way to healthcare in Fayetteville

Build your care plan around what you need

SakeOf is a healthcare membership that gives members a practical way to bring everyday-care options, provider choice, and bill support into one plan. You can begin with the need in front of you: a common illness, ongoing primary care, a prescription, an in-person visit, or a bill that needs review. Then explore which membership options fit your household and are active for you.

This member-centered approach makes it easier to consider the right care path without making an insurance-first process the starting point for every decision. For Fayetteville residents, local listings offer places to explore for primary care, urgent care, and public-health services. You remain free to choose an in-person provider and ask directly about services, appointments, payment arrangements, and estimates.

Use everyday care options when they fit

Zero Copay Telemedicine is designed for common, non-emergency illnesses and symptoms suited to a remote consultation. A clinician can assess the concern and may prescribe medication when clinically appropriate and legally permitted. The service partner does not impose a program limit on consultation frequency or duration, though provider availability, technology, state law, and clinical judgment still apply. If a clinician recommends an in-person visit, lab, imaging, or specialty care, you can use that recommendation to plan the next step with a provider.

Rx and Prescription Benefits focus primarily on medications commonly prescribed for acute conditions. A medication on the active formulary may be available at $0 when the participating-pharmacy process and prescribing and dispensing requirements are met. Check the current pharmacy tool before filling a prescription: formulary and pharmacy rules can change, and a medication outside the active formulary is not automatically $0.

Mental Health and Counseling may include problem assessment, supportive counseling, follow-up when available, crisis support, and referrals to other resources when more care is needed. Virtual Primary Care offers a dedicated physician relationship, virtual follow-up, an annual wellness visit and health-risk assessment, and ongoing care such as medication review or chronic-condition follow-up when clinically appropriate. The current Virtual Primary Care bundle requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active; its monthly adjustment is $15.

Choose local care in Fayetteville

For in-person primary care, New River Health lists a Fayetteville location at 217 W. Maple Avenue and pharmacy services at that location. CAMC lists primary care at 207 West Maple Avenue. Contact either office to ask about appointments, current services, accepted payment arrangements, and a service-specific estimate.

For urgent-care needs, UPMC-GoHealth lists a walk-in clinic at 5447 Maple Lane, Suite B, in Fayetteville, with daily hours. Confirm current hours, services, and availability before going. Fayetteville Health Department is listed at 5495 Maple Lane and describes clinical and public-health services, including screenings and vaccinations. Call to confirm current offerings and hours.

When comparing an in-person option, ask whether the estimate includes separate professional, laboratory, imaging, or other charges. For hospital care nearby, CAMC Plateau Medical Center is listed as a critical access hospital at 430 Main Street in Oak Hill. Ask the facility for an estimate for the specific service and about any separate charges.

Make a medical bill easier to work through

If a charge is confusing or seems unusually high, Full Service advocacy can help verify bills, review fair pricing, and support negotiations. The member commitment that applies to an event is part of the process; the amount and steps depend on the situation. Keep the itemized bill and related provider documents together so the review can get underway with useful information.

An itemized bill is required and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request medical records, clinical notes, billing records, or other documentation to review eligibility, medical necessity, and fair pricing. Submit complete documents within six months of the service date, and send a balance bill, denial, or payment demand within 10 days of receiving it.

Explore support for larger eligible needs

For a larger medical event that meets program requirements, voluntary community funding may be part of the process. Full Service advocacy can help you work through billing questions and the review process. Eligibility, documentation, fair pricing, and the applicable member commitment all matter, so support depends on the rules and details of the event.

If you are planning for maternity, note the timing early: pregnancy must begin after the continuous 12-month maternity waiting period is complete, and adding or restoring the feature after conception does not make that pregnancy eligible. The maternity feature has a limit and program rules; add a newborn to membership within 30 days of birth.

Choose a next step that works for you

Depending on the options selected and active, members may also explore dental and vision discounts, chiropractic or acupuncture, physical or occupational therapy, and durable medical equipment. Check the current membership options for details, then ask the provider about payment arrangements and an estimate for the service you are considering.

To get started, choose a care need and explore membership options with the calculator or Savings Guide. Use provider search to find care, or ask Jordan a question as you compare paths. West Virginia residents can also use WV PATH to screen for and apply for programs such as Medicaid and WVCHIP; eligibility and benefits vary by program.bms.wv.gov