A different way to healthcare in Buckeye

Put care choices in your hands

SakeOf is a healthcare membership designed to make everyday care easier to organize and medical bills easier to approach. Instead of starting with a single care pathway, members can use selected everyday-care services when appropriate, choose a provider for in-person care, and seek advocacy when a bill is difficult to understand. For larger eligible needs, the program may also involve a member commitment and voluntary community funding, subject to its terms and review.

The practical value is having options for different situations: remote care for a common concern, a continuing primary-care relationship if it suits your needs, and local in-person services when an exam, test, or emergency response is needed. What is available depends on the membership features selected and kept active, eligibility, and program rules. Use the calculator and Savings Guide to compare options, then use provider search or ask Jordan to help plan a next step.

Use everyday care for everyday needs

Zero Copay Telemedicine is designed for common, non-emergency illnesses and symptoms appropriate for remote care. An active member can consult a clinician through the current service partner. Availability, technology, clinical judgment, state law, and prescribing rules apply. A clinician may recommend an in-person visit, lab, imaging, or specialist; those are separate care steps, so consider where you would go if follow-up is needed.

Rx and Prescription Benefits can be part of the everyday-care setup. A clinician may issue a prescription when clinically appropriate and legally permitted. Prescription costs follow the active prescription program, so check the program details and ask the pharmacy about the price and any applicable terms.

Mental Health and Counseling may include immediate problem assessment, supportive counseling, follow-up with the original counselor when available, crisis support, and referrals to appropriate behavioral-health plans or community resources. Psychiatry, inpatient behavioral health, emergency psychiatric care, neuropsychological testing, residential substance-use treatment, and medication costs are separate unless another active benefit or program expressly includes them.

Members seeking ongoing primary care can consider Virtual Primary Care. The current bundle includes a dedicated physician relationship, ongoing virtual follow-up, an annual virtual wellness visit and health-risk assessment, and chronic-care follow-up and medication-management support when clinically appropriate for virtual care. The bundle requires active Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling, and adds $15 per month.

Choose local care for in-person needs

Pocahontas Memorial Hospital is located at 150 Duncan Road in Buckeye. It identifies itself as a 25-bed critical access hospital with a federally designated Rural Health Clinic, and lists emergency, laboratory, radiology, rehabilitation, and other services. The hospital lists its emergency department as open 24 hours a day, seven days a week. For an emergency, call 911.

The hospital lists Rural Health Clinic hours as Monday through Friday, 8:30 a.m. to 6:30 p.m. Confirm current hours, appointments, and the service you need before traveling. For planned care, ask which clinicians and services are available, what the expected price includes, and what payment arrangements the hospital accepts. Its pricing information can help you prepare, but estimates may not include every charge for a particular visit. The hospital also describes financial counseling, assistance, and payment plans; ask its business office about eligibility and terms.

At the county level, the Pocahontas County Health Department in Marlinton lists clinical services including immunizations, screening, testing, and family planning. Community Care lists health-center and pharmacy locations in Green Bank and Marlinton. Contact each location directly to confirm services, hours, appointment availability, prices, and payment arrangements. These are county-level options, not services located in Buckeye.

Provider choice is part of the membership approach. For planned care, you can contact a provider directly, ask for an estimate, and compare what the estimate includes—such as facility, clinician, laboratory, imaging, or follow-up charges. Keep estimates and bills together so you can refer to them if questions arise later.

Get help reviewing a medical bill

If a bill is confusing, begin with the provider, service date, services listed, and amount requested. SakeOf Full Service advocacy can help with bill verification, fair-price review, and negotiation support under program rules. This support is intended to help members examine a bill and understand the review process; it does not determine the outcome by itself.

An itemized bill is required for submissions and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request clinical notes, medical records, diagnosis or procedure details, billing records, or a signed records release to review eligibility, medical necessity, and fair pricing. Submit complete documents within six months of the service date. Submit balance bills, denials, or payment demands within 10 days of receiving them.

Keep copies of the itemized bill, estimates, provider correspondence, and any records related to the care. If you are unsure which documents apply, ask SakeOf about the submission requirements and deadlines for your situation.

Plan for larger eligible needs and optional features

For a larger medical event, the SakeOf process may involve a member commitment and voluntary community funding for eligible expenses, subject to program rules and review. Full Service advocacy may help with bill verification, fair-price review, and negotiation support as the expense is assessed. Before planned care, ask the provider for an itemized estimate and check which services and charges it includes. Ask SakeOf what documentation and program terms apply before submitting a larger expense.

Other options may include maternity, dental and vision discounts, chiropractic or acupuncture, physical or occupational therapy, and durable medical equipment. These features apply only when selected, active, eligible, and subject to program rules. Potentially eligible maternity expenses can include routine prenatal care, medically necessary pregnancy-related services, delivery, and routine postpartum care through six weeks after delivery, subject to the program’s limits and terms.

For eligible PT or OT under that feature, the shared membership limit is 12 visits and $780 per year. The feature-specific $35 member responsibility replaces the standard $500 event commitment for eligible PT/OT visits under the feature. A physician order, referral, or documented plan may be required when appropriate or required by law. Check the Savings Guide or ask Jordan about the details of any feature you are considering.

Take a practical next step

• For a common, non-emergency concern: Check whether Zero Copay Telemedicine is active and whether remote care is appropriate for your situation.
• For ongoing care: Review Virtual Primary Care, its $15 monthly adjustment, and its active-feature requirements.
• For prescriptions or counseling: Check the relevant active feature and ask about applicable program terms.
• For local in-person care: Contact the hospital, clinic, or health department before traveling to confirm services, hours, prices, and payment arrangements.
• For a bill or larger event: Gather itemized documents and ask SakeOf about advocacy, review requirements, deadlines, and applicable program terms.
• To compare membership options: Use the calculator and Savings Guide, search for providers, or ask Jordan a question.

West Virginia residents can use WV PATH to screen for and apply for programs including Medicaid and WVCHIP; eligibility and benefits vary. The state Bureau for Medical Services provides Medicaid member information, including resources about managed care, transportation, and renewals. These state resources are separate from SakeOf membership. bms.wv.gov