A different way to healthcare in Blount

A more practical way to organize care

SakeOf is a healthcare membership built around practical access to care and help navigating medical bills. Rather than starting with a plan’s provider network, members can check which direct services are active, choose a provider for an in-person visit, and seek support reviewing eligible expenses. That can make it easier to decide what to do next: use a suitable everyday-care service, arrange local care, or gather records for a bill review.

Your membership setup matters. Services have individual requirements, and some are bundled together. The calculator and membership options can help you compare what you want to use; Jordan or the Savings Guide can help you think through a particular care need or bill.

Start with everyday care when it fits

For a common, non-emergency illness or symptom that is appropriate for remote care, active Zero Copay Telemedicine provides $0 urgent-care consultations by phone or video. Access is available around the clock where service-partner availability and state licensing permit. Clinicians determine whether a concern is appropriate for telemedicine; they may prescribe when clinically appropriate and legally permitted. A consultation does not include labs, imaging, procedures, specialist care, or an in-person follow-up simply because a clinician recommends one.

Zero Copay Telemedicine requires active Rx and Prescription Benefits. The Rx program is separate: a listed formulary medication may be available at $0 when the participating-pharmacy process and prescribing and dispensing requirements are met. Check the current pharmacy tool before filling. Non-formulary medications are not automatically $0 or eligible for community sharing, and other medication costs may apply.

Active Mental Health and Counseling includes on-demand telephonic counseling. Face-to-face support may be available when arranged through the program, up to three consultations per incident. Virtual Primary Care adds a dedicated physician relationship, virtual follow-up, an annual virtual wellness visit, and chronic-care or medication-management support when appropriate for virtual care. It requires active Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling. Use membership options to check which services you have selected and kept active.

Choose in-person care and check local listings

Members can choose a provider when an in-person visit, test, or other local service is needed. Before arranging care, ask whether the provider offers the specific service, whether an appointment or referral is needed, what payment arrangements it accepts, and what the visit will cost. Request a service-specific estimate and ask whether professional fees, laboratory work, imaging, or follow-up are billed separately.

Blount is a USPS place name associated with ZIP code 25025 in Kanawha County, not a separately verified healthcare service area. The reviewed sources did not verify a healthcare facility in Blount itself. Kanawha County listings include Cabin Creek Health Systems’ Riverside Health Center at 1 Warrior Way in Belle and Cabin Creek Health Center at 5722 Cabin Creek Drive in Dawes. They also include Southern West Virginia Health System’s Sand Plant site at 1563 Sand Plant Road in Charleston. These are county-listed options, not a guarantee of the closest or right provider for a particular service. Confirm details before traveling.^dhhr.wv.gov

Southern West Virginia Health System lists family medicine, pediatric care, walk-in and same-day care, laboratory, X-ray, and Alum Creek Pharmacy at the Sand Plant site. Call the health system to confirm current services, hours, and availability.^dhhr.wv.gov For more options, search the West Virginia Medicaid Provider Directory by ZIP, county, or provider criteria, or use the state facility lookup; verify results directly with the provider before making plans.

Get help understanding a bill

If a bill is confusing or higher than expected, keep the itemized bill and related records. Full Service support can include advocacy, bill verification, fair-price review, and negotiation support for eligible expenses. For planned higher-cost care, contact SakeOf in advance when reasonably possible to understand the applicable member commitment and what information may be needed.

An itemized bill should include service dates and provider information, with CPT or HCPCS codes when available. SakeOf may also request medical records, clinical notes, diagnosis or procedure details, provider documentation, billing records, or a signed release to review eligibility, medical necessity, and fair pricing. Submit complete requested documents within six months of the service date. Send a balance bill, denial, or payment demand within 10 days of receiving it.

Before care, a written estimate can help clarify expected charges, but ask what it includes. CMS provides information about hospital price transparency and Good Faith Estimates; hospital estimates may not include every professional or ancillary charge.^www.cms.gov

Understand larger eligible needs and community help

For a larger eligible medical event, Full Service combines the applicable member commitment with voluntary community funding that may be available under program rules. Eligibility and funding depend on review and documentation, so ask SakeOf about planned care and the steps to submit information. Keep membership active and respond to document requests.

Maternity is an optional community-sharing feature when offered and selected. It requires continuous active membership with maternity selected for at least 12 months before conception. The member responsibility is $5,000 per eligible pregnancy, with community sharing up to $25,000 after that responsibility. The benefit period is pregnancy through six weeks postpartum for pregnancy-related care. Review your membership options and ask Jordan about the feature before relying on it for planning.

Choose your next step

• Compare services: Use the calculator and membership options to see which everyday-care services you want to consider.
• Check a local provider: Search the state provider directory or facility lookup, then call to confirm services, hours, appointments, payment arrangements, and an estimate.
• Prepare for bill support: Gather the itemized bill and any records requested, and contact SakeOf about review and applicable timelines.
• Talk through a situation: Ask Jordan or use the Savings Guide to understand what questions to ask about care or a bill.