When family healthcare feels too expensive in Big Run

Start with the care you need—not a maze of bills

SakeOf is a healthcare membership designed to make care easier to arrange and medical costs easier to understand. Members can use advocacy, fair-price review, selected direct-service or discount benefits, and voluntary member-to-member community funding for eligible medical expenses. The practical difference is a care path that starts with your need: get help finding an appropriate next step, choose a provider, and ask for support understanding the cost.

In Big Run, the verified options in this guide are regional Wetzel County resources rather than services confirmed within Big Run itself. Wetzel County Hospital is a WVU Medicine community hospital in New Martinsville. Call 304-455-8000 to ask about current services, appointment arrangements, and payment options before making the trip.

Use selected services for everyday needs

Check your membership details first to see which direct-service and discount features you selected and whether they are active. Service access and discounts depend on the applicable program terms. If you need help deciding where to begin, use SakeOf’s provider search or ask Jordan about the next step for your situation.

For behavioral-health support, counseling may include an initial problem assessment, supportive counseling, and follow-up sessions when the original counselor is available. It may also include crisis support and referrals to appropriate behavioral-health plans or local community resources when more care is needed. Counseling does not automatically include psychiatry, inpatient behavioral health, emergency psychiatric care, testing, or medication costs; ask what applies to your membership and need.

The prescription benefit is designed primarily for medications commonly prescribed for acute conditions. A medication listed in the current formulary may be available at $0 when the participating-pharmacy process and prescribing and dispensing requirements are met. Check the current pharmacy tool before filling a prescription: non-formulary drugs may have a negotiated or discount price, but are not automatically $0 or eligible for community sharing. Chronic-maintenance and other medication categories are included only when a separate active program expressly provides them.

Choose in-person care in Wetzel County

When you need an exam, lab, imaging, specialist, or hospital service, you can choose a provider that fits your needs. Wetzel County Hospital is in New Martinsville and describes primary-care and specialty services at that location. Contact the hospital directly at 304-455-8000 to confirm that it offers the service you need, whether an appointment or referral is required, and what payment arrangements are available.

The Burton community health center is another regional option: the research for this guide identifies medical and behavioral-health services there and a sliding fee scale. Ask the center directly about current services, eligibility for its scale, charges, hours, and appointments. The Wetzel-Tyler Health Department serves Wetzel and Tyler counties; confirm its current services and fees directly before arranging a visit.

For any in-person care, ask whether the expected cost includes the facility, professional services, tests, and any follow-up. A lab, imaging service, specialist, or in-person follow-up may be a separate expense from a direct-service benefit or prescription discount. WVU Medicine publishes hospital standard-charge files, but those charges are not a personal estimate of what you will pay. The hospital also provides financial-assistance information; contact it to ask about eligibility and how to apply.

Ask SakeOf to help make a bill understandable

If a bill is hard to follow or seems higher than expected, Full Service members can use advocacy that includes bill verification, fair-price review, and negotiation support. Gather the bill and any available service details, then ask SakeOf what documentation is useful and how to request help. This support is a practical way to examine charges and seek a fair price; it does not promise that a bill will change.

Before scheduling non-emergency care, you can also ask the provider for a written estimate and clarify which clinicians or services may bill separately. CMS explains hospital price-transparency resources, but posted hospital charges are not necessarily a final estimate of your own costs.^www.cms.gov Compare the estimate with the provider’s payment options and bring questions to SakeOf for review.

Understand support for larger eligible expenses

For a larger medical event, SakeOf combines advocacy and fair-price review with voluntary member-to-member community funding for eligible expenses. Under Full Service, an applicable member commitment is part of the program. The amount and rules that apply depend on the program and membership details, so review the Program Guide and ask SakeOf how a specific expense would be considered before relying on community funding.

Maternity is one example with specific rules. Potentially eligible expenses can include routine prenatal visits, medically necessary prenatal labs, standard diagnostic ultrasounds, delivery-related facility and professional charges, and routine pregnancy-related postpartum care through six weeks after delivery. The pregnancy must begin after the continuous 12-month maternity waiting period is completed, and the maternity limit and other program rules apply. If you are planning a pregnancy, review the current terms with SakeOf before making care or cost decisions.

Take a useful next step from Big Run

• For a care need now: Use provider search or Jordan to identify a next step, then confirm services, availability, and payment arrangements directly with the provider.
• For a local visit: Call Wetzel County Hospital at 304-455-8000, or contact the Burton community health center or Wetzel-Tyler Health Department to verify details.
• For a confusing estimate or bill: Gather the paperwork and ask about Full Service advocacy and fair-price review.
• For membership planning: Use the calculator and Savings Guide to review your options, then compare the current program details before enrolling.
• For state program information: WV PATH supports screening and applications for programs including Medicaid and WVCHIP. The West Virginia Bureau for Medical Services provides member information on topics including managed care, transportation, and renewals.^bms.wv.gov