A different way to healthcare in Beckley

Start with the care you need—not a maze of paperwork

SakeOf is a healthcare membership built around practical support: everyday-care services when selected, help navigating provider choices, and advocacy when a medical bill needs a closer look. It offers a different way to pay for and navigate healthcare than an insurance-first approach, with options you can consider based on your needs and the program terms.

For a new, non-emergency concern, first consider whether an active virtual service is appropriate. If you need an examination, testing, imaging, or a specialist, look for an in-person provider and ask what the visit and any separate services will cost. If you may be facing an emergency, seek emergency care directly.

Use virtual care and ongoing support when it fits

When selected and active, Zero Copay Telemedicine provides access to eligible urgent-care consultations by phone or video, subject to clinical appropriateness, state licensing, service-partner availability, and program rules. It can be a convenient first step for an appropriate urgent-care question. It does not make related prescriptions, laboratory work, imaging, or an in-person follow-up part of the telemedicine visit automatically.

Rx and Prescription Benefits are a prerequisite for Zero Copay Telemedicine. Ask the service partner about a medication and its cost before filling it: medication costs and non-formulary prescriptions may remain separate, and the specific benefit terms apply.

For ongoing virtual follow-up, Virtual Primary Care is available as a service tier when its required features are active: Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling. The described service includes a dedicated physician relationship, virtual wellness visit, health-risk assessment, and chronic-care or medication-management support when clinically appropriate for virtual care.

Mental Health and Counseling, when selected and active with the required Rx and Prescription Benefits, includes on-demand telephonic counseling at no member cost through the current service partner. Face-to-face consultations may be available up to the stated limit per incident when arranged through the program. Counseling access does not automatically include psychiatry, inpatient behavioral health, emergency psychiatric care, or medication costs.

Choose Beckley-area in-person care deliberately

When you need a local visit, Beckley has community-clinic options as well as hospital-based services. AccessHealth lists primary care, behavioral health, pharmacy, laboratory, imaging, and other services; its Access+ Walk-In Clinic page lists walk-in care and a sliding-fee program for eligible patients. Confirm current hours, services, eligibility, and fees with the clinic before going.^www.cms.gov

New River Health lists medical, behavioral-health, urgent-care, and other services at its Sunset Drive location in Beckley. Availability and costs can vary, so contact the location and ask whether it can provide the service you need and what payment arrangements apply.

For hospital-based care, Raleigh General Hospital lists emergency, inpatient, outpatient, imaging, and specialty services in Beckley. Its emergency department is listed as open 24 hours; for planned care, ask the hospital about appointments and current access. The hospital provides cost-estimator and Good Faith Estimate information, and notes that physician charges may be billed separately from hospital charges.^www.cms.gov

Before scheduling a lab, scan, specialist visit, or procedure, ask which professionals and ancillary services are included in the estimate. A clinic’s sliding-fee arrangement or a hospital estimate is set by that provider; do not assume it is part of a SakeOf membership benefit.

The Raleigh County Health Department is listed at 1602 Harper Road in Beckley. Contact the department to confirm current services, hours, and eligibility. Veterans can check the Beckley VA Medical Center’s listed primary and specialty services and contact the VA about eligibility and appointment requirements.

Ask for help when a bill is hard to understand

SakeOf’s membership model includes healthcare advocacy and fair-price review. If a bill looks confusing or unexpectedly high, gather the itemized bill and ask for help reviewing the charges and understanding the next step. When appropriate under the program, advocacy may include negotiation support; no particular price change or outcome is guaranteed.

Keep your paperwork together. SakeOf requires an itemized bill for submissions; it should include service dates, provider information, and CPT or HCPCS codes when available. The program may request clinical notes, medical records, billing details, or a signed release to review eligibility, medical necessity, and fair pricing. Submit complete documents within six months of the service date, and send a balance bill, denial, or payment demand within 10 days of receiving it.

Understand support for larger eligible expenses

For a larger medical event, SakeOf may review an expense for eligibility under the program’s rules. Voluntary member-to-member community funding may be available for eligible medical expenses; it is not an automatic payment or a guarantee that a particular expense will receive funding. The applicable member commitment and other program terms govern how an eligible expense is handled.

Before planned care, request a written estimate from the provider and keep records of the services, providers, and expected charges. For Raleigh General Hospital, use its cost-estimator and Good Faith Estimate information, then ask whether separate physician or ancillary charges are included. Bring the estimate and itemized bills to SakeOf if you want help reviewing them.

Explore options for household needs and take a next step

Other membership options may be relevant depending on what is selected and active. These include maternity, dental and vision discounts, chiropractic or acupuncture, physical or occupational therapy, and durable medical equipment. Each option has its own terms. For example, maternity has a continuous 12-month waiting period before a pregnancy begins, and expenses are subject to program rules and limits. Check the applicable details before planning care.

To get started, use the calculator to explore membership options and the Savings Guide to understand how the model works. Use provider search to look for care, then confirm services and payment arrangements directly with the provider. Jordan can help you work through questions and identify a useful next step. Review the membership options and program terms before enrolling.