A different way to healthcare in South Webster

Start with care that fits the moment

SakeOf is a healthcare membership designed to make everyday care and medical-bill support easier to organize. Instead of beginning every question with a provider search or a bill, members can consider the type of help they need first: a common illness, a prescription, ongoing primary care, an in-person evaluation, or help understanding a charge.

For common, non-emergency symptoms that are appropriate for a virtual visit, active Zero Copay Telemedicine offers access to consultations through the current service partner. A clinician determines whether virtual care is appropriate and whether a prescription can be issued. If you may be experiencing an emergency, seek emergency care rather than using a routine telemedicine path.

Build an everyday-care path around active services

Everyday services depend on the options selected, active, and available under program rules. Zero Copay Telemedicine requires Rx and Prescription Benefits to be active. Mental Health and Counseling also requires those benefits plus Zero Copay Telemedicine; it includes on-demand telephonic counseling, with face-to-face consultations available in some circumstances when arranged through the program.

With active Rx and Prescription Benefits, approximately 70 commonly prescribed acute medications are included at $0 when the medication is on the current formulary and the program’s prescribing, dispensing, and pharmacy requirements are met. Check the current pharmacy tool before filling a prescription: a medication outside the formulary is not automatically $0, and chronic-maintenance and specialty medicines may follow different program rules.

Virtual Primary Care is an additional bundled option that requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active. It includes a dedicated physician relationship, virtual follow-up, an annual wellness visit, and chronic-care or medication-management support when clinically appropriate for virtual care.

Use South Webster care when an in-person visit makes sense

A virtual clinician may recommend an in-person examination, lab work, imaging, or another service. SakeOf members can choose a provider for those needs. A virtual consultation does not itself include those separate services, and provider charges or participation should be confirmed directly before care when possible.

The Scioto County Health Department’s 2023 report lists SOMC South Webster Family Practice at 110 North Jackson St. and gives its phone number as 740-778-1020; the report’s information about new-patient acceptance and Medicaid or Medicare participation was assessed in July 2023, so call to confirm current appointments, participation, and expected charges.^{www.summahealth.org} The same report lists Smith’s Pharmacy & Home Medical at 11016 Main Street, phone 740-778-3784; confirm current hours, services, prescription availability, and prices with the pharmacy.^{www.summahealth.org}

For additional Scioto County options, Shawnee Family Health Center describes medical and behavioral health services at its Portsmouth clinic at 901 Washington Street. Contact the clinic to check current appointments and fees.^{www.summahealth.org} The county report describes many healthcare resources and hospitals in Portsmouth, including Southern Ohio Medical Center and King’s Daughters Medical Center Ohio; that countywide context does not establish current availability for a specific service.^{www.summahealth.org}

The local practice and pharmacy listings come from a report compiled in 2023, not a live appointment or price directory. Before arranging non-emergency care, ask about availability, charges, and participation in any applicable program or plan.

Bring confusing bills into the advocacy process

When a medical bill is hard to understand, Full Service advocacy can help members review bills, verify charges, assess fair pricing, and seek negotiation support under the program’s rules. Ask about the applicable member commitment for the situation. A provider’s estimate and the final bill can differ, so keep itemized statements and related records together.

An itemized bill is required for submissions and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may request supporting records to review eligibility, medical necessity, or pricing. Submit complete documents within six months of the service date, and send a balance bill, denial, or payment demand within 10 days of receiving it.

Plan ahead for a larger eligible medical event

For a planned higher-cost service, contact SakeOf in advance when reasonably possible. Full Service support can include bill review, fair-price review, and negotiation assistance. For a larger eligible event, voluntary community funding may be part of the process under program rules, alongside the applicable member commitment. Eligibility and any funding are not guaranteed; follow the Program Guide and provide requested documentation.

For hospital care in Portsmouth, ask the facility for an estimate and details about financial assistance before non-emergency services when feasible. King’s Daughters publishes a financial assistance policy for its Portsmouth facility; contact the organization directly about eligibility and covered services.^{www.summahealth.org} Medicare members can use the federal Medicare Care Compare tool to compare Medicare-approved providers, while remembering that a directory is not a personal price quote.^{www.summahealth.org}

Choose a useful next step

• For common symptoms: Check whether Zero Copay Telemedicine and its required Rx option are active, then use the service if virtual care is appropriate.
• For a prescription: Verify the medication and participating pharmacy through the current program tool before filling it. For Smith’s Pharmacy, call 740-778-3784 to confirm local availability and price.
• For an office visit: Call SOMC South Webster Family Practice at 740-778-1020 to ask about current appointments, services, participation, and expected charges.
• For a bill or planned major service: Review the Savings Guide, use the provider search, or ask Jordan how to prepare. Check the calculator and membership options to understand which services are active for you.