A different way to healthcare in New Richmond

Start with the care you need

SakeOf is a healthcare membership and a smarter alternative to the traditional insurance-first way of paying for and navigating healthcare. The practical starting point is the same: identify the kind of care you need, then choose a suitable route. For a common, non-emergency illness, a virtual visit may be the easiest first step; for a physical, lab, imaging, or specialist visit, plan for in-person care.

Your membership can bring everyday services and support for larger bills into one approach. Which services are available depends on the options you select, keep active, and qualify for under program rules. Use the SakeOf calculator or Savings Guide to explore membership choices, or ask Jordan for help understanding the options.

Use virtual care for appropriate everyday needs

When Zero Copay Telemedicine is selected and active, the service partner offers 24/7 telemedicine for common non-emergency illnesses and symptoms appropriate for a virtual consultation. The partner materials describe unlimited medically appropriate consultations, subject to provider availability, technology, state law, clinical suitability, and prescribing rules. If a clinician recommends an in-person visit, lab, imaging, or specialist, those are separate care steps rather than services included just because you had a telemedicine visit.

Rx and Prescription Benefits can support access to certain medications through the current program. Partner materials describe approximately 70 acute medications at $0 at participating pharmacy locations; medication eligibility and availability follow the active program terms. Other prescriptions, including medications outside the program, can have separate costs. Check the current medication details before relying on a particular prescription benefit.

If Mental Health and Counseling is active, the partner offers unlimited telephonic counseling on demand at $0 member cost, with up to three face-to-face counseling consultations per incident when arranged and available. Virtual Primary Care is a separate bundled direct service with a dedicated physician relationship, annual virtual wellness visit, health-risk assessment, and ongoing chronic-care and medication-management support when appropriate. Its current bundle requires active Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling.

Choose local in-person care when you need it

For children, Cincinnati Children’s New Richmond School-Based Health Center is at New Richmond Middle School, 1135 Bethel-New Richmond Road. It provides pediatric primary care for children from birth through adolescence year-round except major holidays; call 513-563-0792 to schedule and confirm services, participation, and expected charges. The center’s location and scope are useful for pediatric care, but they do not establish adult-care availability in New Richmond.

A directory listing from the Ohio Association of Community Health Centers identifies New Richmond Family Practice at 100 River Valley Blvd and lists medical and behavioral-health services. Treat that as a lead to verify: contact the practice directly to confirm current operations, services, participation, appointments, and charges. For hospital emergency care, Mercy Health—Clermont Hospital is in Batavia and lists 24/7 emergency care. New Richmond Fire & EMS directs people to call 911 for emergencies.

Clermont County Public Health and WIC are broader county resources based in Batavia. Clermont County also describes Medicaid non-emergency medical transportation for eligible riders; check current eligibility, trip coverage, and scheduling requirements directly. These county resources do not establish local appointment availability or prices. For any planned in-person visit, use SakeOf’s provider search and confirm the provider’s availability and expected charges with the provider before care.

Get help making sense of a bill

When a bill is confusing or seems unusually high, Full Service advocacy can help members review bills, verify charges, assess fair pricing, and seek negotiation support. For a submission, an itemized bill is required; it should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request records or other documentation to review eligibility, medical necessity, and fair pricing.

Keep documents together and submit complete materials promptly. The program guidance calls for complete documents within six months of the service date and for balance bills, denials, or payment demands to be submitted within 10 days of receipt. Contact SakeOf in advance for planned higher-cost care when reasonably possible. These steps give the team information to review; they do not promise a particular price, outcome, or payment.

Understand support for larger eligible events

For larger eligible medical events, Full Service combines advocacy and bill review with an applicable member commitment and voluntary community funding for eligible expenses under program rules. Keep membership active, meet required member responsibilities, and provide complete documentation. The amount you are responsible for and whether an expense is eligible depend on the applicable program terms and review.

If a pregnancy is part of your planning, the maternity community-sharing feature is available when offered and selected. The stated feature has an additional monthly adjustment, a 12-month continuous waiting period before conception, a $5,000 member responsibility per eligible pregnancy, and community-sharing up to $25,000 per eligible pregnancy after that responsibility. Pregnancy-related care is addressed through six weeks postpartum, subject to the feature’s terms. Review the current Program Guide before making plans; adding the feature after conception does not make that pregnancy eligible.

Choose useful next steps for your household

Membership options can extend beyond everyday medical care. Depending on what is offered and selected, options may include dental and vision discounts, chiropractic or acupuncture, PT/OT, and durable medical equipment. Check the current membership materials for which features are available, active, and subject to additional rules or costs.

• Feeling sick: Check whether Zero Copay Telemedicine is active and whether your symptoms are appropriate for a virtual visit; use emergency services for emergencies.
• Looking for a child’s appointment: Call Cincinnati Children’s New Richmond center at 513-563-0792 and confirm visit details and expected charges.
• Need ongoing primary care or an in-person service: Use provider search, then contact the provider to verify current services, participation, appointments, and charges.
• Facing a large bill or planned event: Review your program terms and contact SakeOf promptly about documentation and next steps.
• Comparing membership choices: Try the calculator or Savings Guide, ask Jordan, or review membership options.