A different way to healthcare in New Concord

Start with the care you need

SakeOf is a healthcare membership designed to make paying for and finding care more member-directed than the traditional insurance-first experience. The practical starting point is the need in front of you: a new symptom, a prescription, ongoing primary care, an in-person service, or help understanding a bill.

For urgent or potentially serious symptoms, seek appropriate emergency care. For everyday needs that are suitable for remote care, active telemedicine and counseling options can provide a lower-friction first step. Membership options and program rules determine which services are available to you.

Build an everyday-care routine

Zero Copay Telemedicine and Mental Health and Counseling are components of the everyday-care ecosystem when selected and active. Counseling may provide an initial problem assessment, supportive sessions, follow-up when available, and crisis support; the service can also refer someone to further care when needed.

Virtual Primary Care is an optional direct service with a $15 monthly adjustment. When active and eligible, it provides $0 virtual primary-care access through the current service partner, a dedicated physician relationship, an annual virtual wellness visit, health-risk assessment, and ongoing follow-up. Chronic-care and medication-management support may be available when clinically appropriate for virtual care. The current bundle requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active.

For prescriptions, the optional Rx and Prescription Benefits program has a $10 monthly adjustment and a current formulary of approximately 70 commonly prescribed acute medications. Listed medications may be $0 when program requirements are met and the medication is clinically appropriate and legally prescribed. Check the current formulary before relying on the program; a medication outside it, or other pharmacy charges, may remain a separate expense.

Use local care when an in-person visit is needed

New Concord has a Genesis primary-care office at 1 East Main Street, Suite 100A; call 740-826-7050 to ask about appointments, services, participation, and expected charges. The nearby Genesis HealthCenter at Suite 100B lists laboratory services and outpatient physical and occupational therapy. Its laboratory is listed as walk-in only, Monday through Thursday, 8:00 a.m. to 4:30 p.m.; verify current hours and service details before traveling.

Other listed village access points include Northside New Concord Pharmacy at 10 East Main Street, 740-826-4000, and New Concord Family Dental at 114 West Main Street, 740-826-4748. Call to confirm hours, availability, medication supply, services, and prices. These local listings do not establish that a provider participates in a particular program or that an appointment is available.

You choose where to seek in-person care. That can include a local clinic, laboratory, rehabilitation service, specialist, imaging provider, or hospital when appropriate. A virtual visit does not automatically include the cost of an in-person follow-up, lab, imaging, specialist service, or non-formulary medication. Ask the provider for an expected charge and confirm any participation or patient responsibility with the relevant source before care.

Muskingum University’s Student Health Center describes its focus as traditional full-time undergraduate students; contact the center at 740-826-8211 to verify eligibility and services. At the county level, MVHC lists primary care, dental, behavioral-health, and pharmacy services, and Genesis Hospital is part of the regional health system. These county resources are additional places to investigate, not confirmation of ZIP-specific appointment access or price.

Get help when a bill is hard to untangle

SakeOf’s Full Service support is intended to help members make sense of medical expenses through advocacy, bill verification, fair-price review, and negotiation support. If a bill arrives, gather the itemized statement and provider details so the charge and service can be reviewed. An itemized bill should include service dates, provider information, and CPT or HCPCS codes when available.

Program review may require medical records, clinical notes, billing records, or other documentation. Submit complete documents within six months of the service date. Submit a balance bill, denial, or payment demand within 10 days of receiving it. Review and support are subject to the program’s rules; they do not promise a particular price outcome or payment.

Understand support for larger eligible events

For a larger eligible medical event, the program may involve an applicable member commitment and voluntary community funding. The commitment and review depend on the specific program terms and event eligibility; check the Program Guide and your membership details before planning around a particular amount or outcome. Keep bills and requested records together, and respond promptly to documentation requests.

For maternity, the program rules include a continuous 12-month waiting period that must be completed before pregnancy begins. Adding or restoring the maternity feature after conception does not make that pregnancy eligible. If maternity is relevant to your planning, review the full rules and timing before selecting the feature.

Choose options that match your care plans

Dental and Vision Discounts are an optional program with a $9 monthly adjustment. When selected and active, it provides access to participating-provider discount pricing, typically described as approximately 10% to 50% depending on provider and service, with no program maximum on use of participating discounts. Confirm participation and the price for the specific service with the provider.

Consider the services you expect to use when comparing membership options: virtual primary care, counseling, prescriptions, dental or vision discounts, and support for an in-person care episode. Local outpatient rehabilitation is listed in New Concord, but the local listing alone does not establish that a SakeOf feature pays for or discounts those services. Check the membership details for any feature you are considering.

Take a practical next step

• For everyday care: Compare membership options and see which virtual, counseling, primary-care, and prescription features are active in the program you are considering.
• For a local appointment: Call Genesis Primary Care at 740-826-7050, or call the specific provider, to ask about access and expected charges.
• For a confusing bill: Gather the itemized bill and service records, then use SakeOf’s member support process and observe submission timelines.
• For a larger event: Review the Program Guide and applicable member commitment before making plans around potential community funding.

Use the calculator and Savings Guide to explore membership choices, provider search to investigate care options, or Jordan for help finding the next step. Confirm local hours, participation, and charges directly before care.