Healthcare when you work for yourself in Kent

Start with a care path that fits the need

SakeOf is a healthcare membership built around a more practical way to pay for and navigate care. Instead of beginning every question with a plan directory or a claim form, you can start with the type of help you need: a quick conversation about a common illness, ongoing primary-care support, an in-person visit, or help understanding a bill.

Your membership can bring everyday services and cost-navigation support together. Some features are optional and require specific bundles; benefits apply only when selected, active, eligible, and used according to program rules. Use the calculator and Savings Guide to explore membership options, then use provider search or ask Jordan for help with your next step.

For everyday needs, begin with the simplest appropriate option

For a common, non-emergency illness or symptom that is appropriate for a virtual visit, active Zero Copay Telemedicine provides access to consultations through SakeOf’s current service partner. Provider availability, clinical judgment, technology, state law, and prescribing rules still apply. If the clinician recommends an exam, lab, imaging, specialist, or other in-person follow-up, those services are separate care steps rather than part of the telemedicine visit.

Rx and Prescription Benefits may be selected for eligible acute medications. Listed formulary medications can be available at $0 when the participating-pharmacy process and prescribing and dispensing requirements are met. Check the current pharmacy tool before filling a prescription: a specific drug may not be on the formulary, and non-formulary medication may have a separate negotiated or discount price.

Active Mental Health and Counseling offers on-demand telephonic counseling and, when arranged and available, up to three face-to-face consultations per incident. Virtual Primary Care is a higher service tier that includes an ongoing virtual physician relationship, an annual wellness visit, and follow-up and medication-management support when appropriate for virtual care. It requires the current bundle of Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling.

Use Kent providers when care needs to be in person

When your situation calls for an exam, a test, or a specialist, you can choose a local provider and confirm the details directly. UH Kent Health Center, at 401 Devon Pl, lists primary and specialty care, diagnostic services, and in-person and virtual visits. Call 330-677-3434 or use UH’s appointment and referral line at 1-866-UH4-CARE to ask about the service you need, appointment availability, participation, and expected charges.

For primary care, UH Ulrich Professional Group lists screenings, immunizations, and same-day sick care, with weekday hours listed as 8 a.m.–5 p.m. Confirm current hours, availability, and charges before going. UH announced a move for its Kent urgent-care location to 1005 E. Main St., Suite 3, in 2023; call UH to confirm its current address and hours before traveling.

Kent City Health Department, at 201 E. Erie St., Suite E, second floor, lists public-health clinics during the year, including immunization clinics. Call 330-678-8109 to ask about current programs, schedules, eligibility, and any fees. For countywide public-health programs, the Portage County Combined General Health District lists services such as nursing, immunizations, and WIC; contact the district to verify current locations and arrangements.

UH Kent Health Center links to price-estimate and price-transparency resources. Treat an estimate as a starting point, not a personal cost quote: ask the specific provider about the exact service, participation, and expected patient responsibility before non-emergency care.

Get help making sense of a bill

If a medical bill is confusing or seems unusually high, SakeOf’s Full Service advocacy can help with bill verification, fair-price review, and negotiation support under program rules. Contact SakeOf early, especially before planned higher-cost care when reasonably possible, so you can understand what information and next steps may be needed.

For submissions, keep an itemized bill showing service dates, provider information, and CPT or HCPCS codes when available. SakeOf may request supporting records or other documentation to review eligibility, medical necessity, and fair pricing. Submit complete documents within six months of the service date; send a balance bill, denial, or payment demand within 10 days of receiving it.

Understand support for larger eligible medical events

For larger eligible events, the applicable member commitment is part of how a member participates. SakeOf can provide bill review and fair-price support, and eligible events may also involve voluntary community funding, subject to the Program Guide and the details of the event. Keep your membership current, meet the applicable commitment, and provide requested documents promptly.

When care is planned, contact SakeOf in advance if reasonably possible. Confirm the provider, service, expected charges, and any required documentation directly with the provider and SakeOf. A provider directory or estimate can help you prepare, but it does not establish appointment access or an individual’s final responsibility.

Choose optional features around the care you use

Households can review additional options based on their needs. Maternity Care, dental and vision discounts, and chiropractic and acupuncture are available as optional feature choices. Physical and Occupational Therapy, when active and eligible, has a shared 12-visit limit and $780 annual maximum across the enrolled membership; its $35 feature-specific member responsibility applies to eligible visits instead of the standard $500 event commitment. A referral or plan of care may be required when appropriate or required by law.

Durable Medical Equipment is another optional feature. For each option, check the current feature details, requirements, and price before enrolling or arranging care. These benefits apply only when selected and active and remain subject to program rules.

Take your next step in 44240

• Need a quick clinical conversation? Review Zero Copay Telemedicine and the required Rx feature.
• Looking for local in-person care? Contact the provider to confirm services, appointments, participation, and charges.
• Want to compare membership options? Start with the calculator and Savings Guide.
• Have a bill or planned larger event? Ask SakeOf or Jordan what documentation and support steps apply.
• Need a public-health or benefits resource? Contact Kent City Health Department for city programs; Portage County Job & Family Services and the county resource guides can help with countywide Medicaid and community-resource navigation.