A different way to healthcare in Kensington

Start with the care you need

SakeOf is a healthcare membership built around a different way to pay for and navigate care. Instead of making an insurance-first process the center of every decision, members can begin with the type of care they need, use available everyday-care services, and get help reviewing bills and fair pricing.

Your simplest next step depends on the situation. A common, non-emergency symptom may be appropriate for telemedicine; an ongoing concern may call for a primary-care relationship; and a physical exam, test, or procedure may mean arranging in-person care. For emergencies, seek emergency care.

Use everyday care options when they fit

When Zero Copay Telemedicine is selected and active, it provides 24/7 phone or video access for medically appropriate, non-emergency urgent-care consultations at $0 per eligible consultation. Provider availability, technology, state law, clinical appropriateness, and prescribing rules apply. A telemedicine consultation does not itself include any labs, imaging, procedures, emergency care, specialist visit, or in-person follow-up it may recommend.

Rx and Prescription Benefits and Mental Health and Counseling are part of the everyday-care ecosystem when selected and active. Prescription costs follow the active Rx program; do not assume a medication is included, or that an in-person service is covered by another feature, without checking the applicable program terms.

Virtual Primary Care, when selected and active under its required bundled service tier, offers $0 virtual primary-care access through the current service partner. It includes a dedicated physician relationship, an annual virtual wellness visit, health-risk assessment, and support for chronic-care follow-up and medication management when clinically appropriate for virtual care. A virtual visit can help maintain continuity, while a physical exam or testing may still call for local in-person care.

Arrange local in-person care when needed

An SRMC-affiliated primary-care practice is listed at 29627 State Route 30 in Kensington. Its listing is a useful starting point for an in-person primary-care need, but it does not establish current appointments, hours, services, or accepted plans. Call the practice to verify those details and ask what you may owe for the specific visit.

For additional primary-care, dental, behavioral-health, or pharmacy services, Community Action Agency of Columbiana County health centers operate at locations in several county communities, including Lisbon, Salineville, East Liverpool, and Salem. Services vary by location; ask the organization which site can provide the care you need, how appointments work, and what fees or financial assistance may apply. The organization describes a sliding-fee scale for qualifying uninsured patients.

The Columbiana County General Health District is in Lisbon, not Kensington. It lists services including immunizations, TB testing, disease-control programs, health education, and screening services. Confirm current service availability, appointment requirements, eligibility, and fees before going; the district lists an appointment requirement for TB testing.

You can generally choose any appropriately licensed provider. For planned care, SakeOf can help identify fair-price options, and contacting SakeOf in advance is useful when a higher-cost service is reasonably foreseeable. Ask the provider directly about its current charges and participation in any other arrangement you use. A local practice listing does not guarantee appointment access or participation.

Get help when a bill needs a closer look

Full Service includes advocacy and bill review. SakeOf reviews eligibility, medical necessity, documentation, and price fairness, and may negotiate or reprice medical bills. For planned higher-cost care, contact SakeOf in advance when reasonably possible so you can ask about the process before the service.

Keep the itemized bill and submit complete documentation promptly. An itemized bill should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may request clinical notes, medical records, diagnosis or procedure details, billing records, or a signed release to review a request. Program guidance calls for complete documents within six months of the service date and balance bills, denials, or payment demands within 10 days of receipt.

Salem Regional Medical Center publishes a price-estimation tool, standard-charge information, and financial-assistance information. An estimate can help you ask more specific questions, but confirm what services and professional fees it includes and what your final patient charges may be. The county health district and community health centers can also answer questions about their current fees and financial-assistance processes.

Understand support for larger eligible expenses

For larger eligible medical events, Full Service applies the relevant member commitment before voluntary community funding may be available for eligible expenses, subject to program rules, review, and documentation. This is not an automatic payment promise: eligibility, medical necessity, fair pricing, and complete records matter. If care is planned, asking SakeOf about the review process beforehand can help you understand the next steps.

Some expenses may remain separate from the service that prompted them. For example, a telemedicine consultation does not automatically include subsequent labs, imaging, in-person follow-up, or specialist care. Ask for an itemized estimate and confirm how each service will be handled rather than assuming one visit price covers the full care sequence.

Consider options for household care plans

If maternity is relevant, it is a separate community-sharing feature available when offered and selected. It has an additional monthly adjustment, a $5,000 member responsibility per eligible pregnancy, and potential community sharing up to $25,000 per eligible pregnancy after that responsibility. Pregnancy must begin after at least 12 continuous months of active membership with maternity selected and current. Check the membership materials for the full rules before planning around this feature.

Other membership options may include dental and vision discounts, chiropractic or acupuncture, PT/OT, and durable medical equipment. Their availability and terms depend on the applicable feature; confirm what is active and what costs remain your responsibility. Optional features cannot be assumed to apply unless selected, active, eligible, and handled under program rules.

Choose a practical next step

• For a non-emergency symptom: Check whether Zero Copay Telemedicine is selected and active, then use it when the issue is appropriate for virtual care.
• For primary care in Kensington: Call the SRMC-affiliated practice listed at 29627 State Route 30 to confirm services, appointments, and charges.
• For county services or lower-cost clinic options: Contact the health district in Lisbon or ask CAA which county health-center location offers the service you need.
• For Medicaid application help: Columbiana County JFS lists online, email, fax, mail, and in-person routes for applications. Ohio Benefits is another official application route.
• To plan membership: Use the calculator or Savings Guide, search for providers, ask Jordan a question, or review membership options.