A different way to healthcare in Highland

A more useful starting point for care in Highland

SakeOf is a healthcare membership designed to make paying for and navigating healthcare more member-directed. Instead of starting with a plan network, start with the need in front of you: a common illness, an ongoing primary-care question, a prescription, an in-person visit, or a bill that needs a closer look.

The practical advantage is having care options and bill support in one membership experience. Which options apply depends on what you select, keep active, and qualify for under the program rules. For a first look at how membership choices and costs fit together, use the calculator or Savings Guide; Jordan can help you explore questions before you choose a next step.

Use the simplest suitable path for everyday care

For a common, non-emergency illness or symptom that is appropriate for virtual care, Zero Copay Telemedicine can be a low-friction place to begin when selected and active. A clinician can assess the concern and, when clinically appropriate and legally permitted, may issue a prescription. Telemedicine is not the same as having every next step handled: an in-person follow-up, lab, imaging, or specialist visit may be a separate service and expense.

Prescription costs follow the active Rx program. Check the current program details for the medicine and benefit you have selected; do not assume every medication, pharmacy price, or prescription is handled the same way. If a prescription is not included in the active program, its cost may remain separate.

Mental Health and Counseling is another optional everyday-care resource when selected and active. Virtual Primary Care adds a dedicated physician relationship, ongoing virtual follow-up support, an annual virtual wellness visit, a health-risk assessment, and chronic-care or medication-management support when appropriate for virtual care. The current Virtual Primary Care bundle requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active.

If a situation may be an emergency, seek emergency care rather than using telemedicine or a routine membership workflow.

Find in-person care near 45132

For a visit or service that needs to happen in person, Greenfield Medical Services is a Highland Health Providers location at 1092 Jefferson St in Greenfield. The listed phone number is 937-981-1121; call to confirm the service you need, appointment availability, participation, and expected charges before arranging care.

Adena Greenfield Medical Center in Greenfield lists emergency, surgical, rehabilitation, diagnostic, laboratory, and specialty services. Adena lists 937-981-9400 for the medical center and 937-981-9444 for Adena Family Medicine–Greenfield. These are Greenfield locations, not Highland addresses; confirm current services, availability, and charges directly.

For a broader search, Highland District Hospital’s provider directory lets you search by ZIP, specialty, and practice. Use it as a starting point, then contact the practice to verify its location, whether it offers the service you need, appointment access, and participation. A directory listing does not confirm an appointment or a specific price.

Keep your provider choice in view as you plan. Before a non-emergency service, ask the practice what it expects to charge and whether there may be separate professional, facility, lab, imaging, or follow-up bills. Share planned higher-cost care with SakeOf in advance when reasonably possible so you can understand the applicable process.

Get help making sense of a medical bill

If a bill looks unclear or unexpectedly high, Full Service advocacy can help with bill verification, fair-price review, and negotiation support. The point is to bring more structure to the conversation: understand the services billed, check the documentation, and work through the relevant pricing and payment questions with support.

For a submission, an itemized bill is required. It should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request clinical notes, medical records, diagnosis or procedure details, billing records, or a signed records release for review. Submit complete documents within six months of the service date; submit balance bills, denials, or payment demands within 10 days of receiving them.

Members are responsible for keeping membership current, funding required asks, paying the applicable member commitment or feature-specific responsibility, and submitting requested documentation. Ask SakeOf what applies to your situation rather than assuming that every bill or charge follows the same path.

Plan ahead for a larger eligible event

For a larger eligible medical event, the membership process may include an applicable member commitment and voluntary community funding. Eligibility, documentation, and any funding are subject to program rules; no particular amount or outcome is guaranteed. Contact SakeOf in advance for planned higher-cost care when reasonably possible, and keep provider estimates and itemized bills available.

Maternity is one example where planning matters. Potentially eligible expenses can include routine prenatal visits, medically necessary prenatal labs, standard diagnostic ultrasounds, delivery charges, and routine pregnancy-related postpartum care through six weeks, subject to program rules. Pregnancy must begin after a continuous 12-month maternity waiting period is completed. Review the current Program Guide and ask SakeOf about an expected care plan before relying on a particular expense being eligible.

Check other options and take a local next step

Depending on the membership options selected and active, households may also want to review dental and vision discounts, chiropractic or acupuncture, physical or occupational therapy, and durable medical equipment. Check the current membership details for the services, terms, and provider arrangements that apply; confirm service availability and charges with the provider.

Highland County Community Action Family Health Services lists a Greenfield location and family-planning services, and reports a sliding fee scale for those services. Ask the provider about eligibility, current availability, and expected charges. For county public-health information, the Highland County Health Department publishes a 2025 Community Health Assessment and is based in Hillsboro.

• Start with the calculator or Savings Guide to compare membership options and understand the member experience.
• Use provider search to look for a practice, then call to confirm location, service availability, participation, and expected charges.
• Ask Jordan about which care path or membership option to explore next.
• For a planned higher-cost service or a confusing bill, contact SakeOf early and gather estimates, itemized bills, and requested records.