A different way to healthcare in Felicity

Start with the care you need—not a bill maze

SakeOf is a healthcare membership designed to make care easier to organize and medical bills easier to understand. Members can use advocacy, fair-price review, direct-service and discount benefits when selected, and voluntary member-to-member community funding for eligible medical expenses. It offers a different approach from an insurance-first routine: begin with the care need, choose an appropriate provider, and use SakeOf support as the bill and next steps take shape.

In Felicity, a useful starting point for routine in-person care is HealthSource Felicity School Based Health Center/Family Practice, at 105 Market Street, Suite 100. It describes family practice for the community and school-based care for Felicity-Franklin Local Schools students and staff. Its location page lists weekday walk-in hours, routine lab testing, and a discounted sliding-fee program for uninsured patients; confirm current services, eligibility, hours, and expected charges directly with the clinic.

Use everyday-care options when they fit

For a common concern that does not require an in-person examination, selected and active Zero Copay Telemedicine may offer a convenient way to connect with care. Selected and active Virtual Primary Care can be another option for ongoing primary-care needs. Use the service information available to you to determine what fits your situation and how to get started.

Prescription benefits and mental health and counseling options may also be available when selected and active, subject to program rules. Ask how a particular prescription or service works before relying on it: a non-formulary medication, separate lab work, imaging, an in-person follow-up, or specialist care may involve its own expense. If a virtual visit leads to local care, you can choose a provider and check the expected charges directly.

Choose local care for visits, tests, and follow-up

For a routine appointment in Felicity, contact HealthSource to confirm whether the service you need is offered, whether walk-in care is available that day, and what you may owe. The clinic says it accepts most insurance plans, including Medicaid, and offers a discounted sliding-fee program for uninsured patients; neither statement establishes your eligibility or a specific price. Ask the clinic about your own situation before care.

For hospital-level needs, Mercy Health—Clermont Hospital is in Batavia and lists 24/7 emergency care. Emergency care is the appropriate route for emergencies; do not delay it to follow a routine membership process. For planned care, such as a test, specialist visit, or procedure, compare available providers, ask for an estimate, and contact SakeOf in advance when reasonably possible. Confirm participation, availability, and charges with the provider and any applicable coverage source.

Clermont County WIC provides nutrition education, supplemental food, and breastfeeding support. The county lists 513-732-7329 as its WIC contact; call to confirm current Felicity clinic arrangements, eligibility, and appointments. County services and Batavia locations are distinct from care located in Felicity, so verify the service location before making a trip.

Ask for help when a bill is hard to understand

SakeOf Full Service advocacy can help members work through bill questions, including bill verification, fair-price review, and negotiation support. SakeOf reviews eligibility, medical necessity, documentation, and price fairness, and may negotiate or reprice medical bills. For planned higher-cost care, reach out in advance when reasonably possible so you can understand what information to gather.

Keep itemized bills and provider details. Submissions require an itemized bill; SakeOf may request medical records, clinical notes, billing details, or other documentation. Send complete documents within six months of the service date, and submit balance bills, denials, or payment demands within 10 days of receiving them. For scheduled care, ask the provider for expected charges and contact SakeOf if you want help understanding the bill process.

Understand support for larger eligible expenses

For a larger eligible medical event, SakeOf may combine bill review and advocacy with voluntary community funding. A member commitment applies, and eligibility, documentation, medical necessity, fair-price review, participation status, feature limits, exclusions, and available community funds all matter. Community funding is discretionary, so it is not a guaranteed payment. Ask SakeOf about the applicable member commitment and event rules before planned care when reasonably possible.

Keep your membership active, maintain a valid payment method, fund required asks, and submit requested records promptly. If you use an optional feature for a charge, that same charge generally cannot be counted again as a separate sharing request unless SakeOf expressly approves an eligible remaining balance. SakeOf can explain how the specific expense should be documented.

Consider other options for your household

Depending on your needs, membership options may include maternity, dental and vision discounts, chiropractic or acupuncture, PT/OT, and durable medical equipment. These options apply only when selected and active, and remain subject to eligibility and program rules. For example, imaging or other services ordered by a chiropractor or acupuncturist are separate expenses and follow normal eligibility rules.

If you are considering maternity, timing matters: pregnancy must begin after the continuous 12-month maternity waiting period is completed. For durable medical equipment expected to cost more than $300, advance review is required when reasonably possible. Check the relevant program details with SakeOf before arranging care or equipment.

Take a practical next step

• For routine local care: Contact HealthSource Felicity to confirm current walk-in hours, services, and charges.
• For WIC: Call Clermont County Public Health at 513-732-7329 to check Felicity arrangements and eligibility.
• For a planned test or procedure: Ask the provider for expected charges and contact SakeOf in advance when reasonably possible.
• To explore membership: Use the calculator, Savings Guide, or provider search, ask Jordan a question, or review membership options.