A different way to healthcare in Delaware

Start with the care you need

SakeOf is a healthcare membership built around a more direct way to pay for and navigate care. Instead of making every decision begin with an insurance process, members can use selected membership services for everyday needs, choose where to seek in-person care, and turn to support when a bill or larger medical event needs attention.

Your practical first step is to identify the need: a new, non-emergency symptom; ongoing primary care; a prescription; counseling; or an in-person service. Then check which SakeOf features are selected and active, and choose the lowest-friction appropriate route. Optional services depend on active features, eligibility, and program rules.

Use everyday care options when they fit

For a non-emergency urgent-care concern, Zero Copay Telemedicine offers eligible consultations by phone or video at $0 when the feature is active. Access is described as 24/7, subject to clinical appropriateness, state licensing, provider availability, technology, and prescribing rules. It is a route for appropriate urgent-care telemedicine—not a route for emergencies.

When you need a prescription, the Rx and Prescription Benefits feature includes a current formulary of approximately 70 commonly prescribed acute medications at $0 when program requirements are met and the medication is listed, clinically appropriate, and legally prescribed. The current service partner lists more than 67,000 participating pharmacy locations nationwide. Confirm a medication and pharmacy through the current program information before relying on a benefit; a non-formulary prescription or other pharmacy expense may be separate.

Mental Health and Counseling provides $0 telephonic counseling on demand, with 24/7 access to master's-level professionals, when selected and active. Up to three face-to-face counseling consultations per incident may be arranged when available. For a continuing care relationship, Virtual Primary Care adds a dedicated physician relationship, virtual follow-up, an annual wellness visit and health-risk assessment, and chronic-care or medication-management follow-up when appropriate. It requires the listed bundled features to remain active.

Choose in-person care around Delaware

When an exam, lab, imaging, specialist, or other in-person service is needed, you can choose a local provider and ask what the visit will cost before scheduling. OhioHealth lists Grady Memorial Hospital at 561 W Central Ave, Delaware, and urgent care at 1710 Columbus Pike, Delaware. Contact the location to check current services, hours, appointments, participation, and expected charges.^{www.summahealth.org my.clevelandclinic.org}

The Delaware Public Health District lists preventive clinic services, including immunizations and screenings, at 470 S. Sandusky Street. Its online appointment information describes cash prices for some immunizations for uninsured patients and sliding-fee availability for those who qualify; contact the clinic to confirm current fees and eligibility.^{www.summahealth.org my.clevelandclinic.org} Grace Clinics of Ohio lists medical care, including primary medical care and select specialty services, for qualifying uninsured and underinsured adults. Confirm its current services, eligibility, hours, and appointment requirements directly.^{my.clevelandclinic.org}

These are Delaware locations, not a guarantee of appointment access, participation in a particular arrangement, or a particular patient price. Before care, ask the provider for an estimate and clarify whether follow-up visits, labs, imaging, or specialist services are billed separately. If you use another benefit arrangement, check its terms directly as well.

Get help making sense of a bill

If a bill looks confusing or unusually high, SakeOf's Full Service support can help with bill verification, fair-price review, and negotiation support under applicable program rules. Start by keeping the itemized bill and any estimate, explanation, or payment request. The bill should show service dates, provider information, and CPT or HCPCS codes when available.

Additional records or clinical documentation may be requested for review. Submit complete documents within six months of the service date; submit a balance bill, denial, or payment demand within 10 days of receiving it. Review is not a promise that an amount will change or that an expense will be eligible, but it gives you a structured next step rather than leaving you to interpret a charge alone.

Understand support for larger eligible events

For a larger medical event, the path can include documentation review, fair-price support, and voluntary community funding for eligible expenses under program rules. The applicable member commitment and event-specific requirements matter; review the current program materials for the commitment that applies to your membership and event. Funding is voluntary, so do not treat it as guaranteed payment or a guaranteed outcome.

For a possible maternity event, check the feature requirements and timing early. The program rules require pregnancy to begin after a continuous 12-month maternity waiting period is complete; adding or restoring the feature after conception does not make that pregnancy eligible. The rules also describe how certain newborn charges may be reviewed within a maternity event and require adding a newborn within 30 days of birth. Confirm current details in the Program Guide.

Check options for the rest of your household

Membership options may also include dental and vision discounts, chiropractic or acupuncture services, physical or occupational therapy, and durable medical equipment. Check current membership materials to see which options are available, what must be selected and active, and what terms apply before arranging care. Do not assume a discount or service applies to every provider or expense.

If you have questions about how SakeOf features work together, use Jordan or review the Savings Guide. For Ohio Medicaid application and provider-directory information, use the state's official resources; statewide directories do not establish a local appointment or price.^{www.summahealth.org}

Take your next step in Delaware

• For an eligible non-emergency urgent-care concern: Check whether Zero Copay Telemedicine is active and use the service details in your membership materials.
• For in-person care: Contact the Delaware provider first to confirm the service, appointment, expected charge, and participation details.
• For a bill question: Gather the itemized bill and documents, then review the Full Service submission steps and deadlines.
• For a larger planned event: Review the applicable membership features, commitment, timing rules, and Program Guide before making arrangements.
• To compare your next move: Try the calculator, read the Savings Guide, use provider search, ask Jordan, or explore membership options.