A different way to healthcare in Covington

Start with the care you need in Covington

SakeOf is a healthcare membership built around practical care options, help making sense of medical bills, and voluntary member-to-member funding for eligible expenses. Instead of beginning with a network question, begin with the need: a sudden illness, a prescription question, ongoing primary care, or a planned procedure. The right SakeOf path depends on which features are selected and active, the service involved, and the program rules.

For an immediate emergency, seek emergency care. For non-emergency needs, consider whether a virtual service fits, whether you need an in-person examination, or whether the issue calls for a specialist or facility. SakeOf members may generally use any appropriately licensed provider, and SakeOf can help identify fair-price options for planned care.

Use everyday-care options when they fit

For a routine question or a concern that may be handled remotely, Zero Copay Telemedicine is an everyday-care option when selected and active. Mental Health and Counseling and Rx and Prescription Benefits are also part of the everyday-care ecosystem when selected and active. Check your membership details for the services available to you, then use the relevant service to decide what kind of follow-up makes sense.

Virtual Primary Care offers a dedicated physician relationship with ongoing virtual follow-up, an annual virtual wellness visit, and chronic-care follow-up and medication-management support when clinically appropriate for virtual care. It has a monthly adjustment and requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active for the current bundled service tier. It is a virtual option; if an examination, lab, imaging, or other in-person service is needed, those may involve separate providers and expenses.

For prescriptions, check the Rx and Prescription Benefits feature details and ask the prescribing clinician or pharmacy about the medication and any amount you may owe. A prescription benefit does not establish that every medication or pharmacy expense is eligible. SakeOf may review bills and documentation under program rules, but members should confirm the details for their specific service.

Connect virtual care to a local visit

When an in-person primary-care visit makes sense, Premier Health lists Miami County Internal Medicine at 2600 Mote Drive in Covington and gives the office number as 937-473-3025. The practice lists routine and chronic-condition care, same-day acute appointments, and in-person and video visits. Call to confirm current services, appointment availability, which visit type is suitable, and expected charges before a non-emergency visit.

For a lab, imaging, specialist, or hospital service, the specific provider and setting matter. Miami County’s emergency operations plan identifies Upper Valley Medical Center and Kettering Health Troy as hospitals in the county; that county-level fact does not establish appointment access, availability for a particular service, or individual costs. Before planned care, ask the provider for expected charges and contact SakeOf in advance when reasonably possible.

Miami County Public Health is at 510 W. Water St., Suite 130, in Troy, and lists clinic, immunization, community-health, and family-and-children services. Contact the department at 937-573-3500 to check current services, eligibility, appointments, and charges. For Ohio Medicaid benefits, applications, or provider-directory information, use Ohio’s official Medicaid resources; a directory listing does not confirm an appointment or a particular price.

Get help when a bill or price is unclear

When a bill arrives, SakeOf’s bill-review process can assess eligibility, medical necessity, documentation, and price fairness. SakeOf may negotiate or reprice medical bills. For planned higher-cost care, contact SakeOf in advance when reasonably possible so there is an opportunity to discuss the provider charge and the information needed for review.

Keep the itemized bill: it should show service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request clinical notes, diagnosis and procedure details, provider documentation, billing records, or a signed release to review a submission. Submit complete documents within six months of the service date; submit a balance bill, denial, or payment demand within 10 days of receiving it.

Price review does not guarantee a particular result. Unreasonable pricing may limit eligibility until negotiation is complete, and the provider’s charge may differ from an approved fair-price amount. Ask the provider about expected charges before non-emergency care and keep your SakeOf documentation together so you can respond promptly to follow-up requests.

Understand support for larger eligible expenses

For a larger eligible medical event, SakeOf reviews the submitted records and bill under the applicable program rules. A member commitment or feature-specific responsibility may apply, and voluntary member-to-member community funding may be available for eligible expenses. The amount and outcome depend on the details of the expense, review, and applicable program limits; funding is not guaranteed.

Keep your membership current, maintain a valid payment method, and fund required asks. If a charge has already been paid or discounted through an optional feature, it cannot be counted again as a separate sharing request unless SakeOf expressly approves an eligible remaining balance. For planned higher-cost care, contact SakeOf before the service when reasonably possible.

Consider other options for your household

If you are planning a pregnancy, review the maternity feature before conception. Pregnancy must begin after the continuous 12-month maternity waiting period is complete, and adding or restoring the feature after conception does not make that pregnancy eligible. Maternity expenses are subject to the feature’s rules and limit; newborn care after the initial discharge is separate from the mother’s maternity event, and a newborn should be added to membership within 30 days of birth.

For chiropractic or acupuncture, eligible visits must address an active symptom, injury, or condition and be provided by an appropriately licensed practitioner. The combined limit is eight visits and a $240 annual maximum across the enrolled membership; community sharing is limited to the lesser of the approved fair-price amount or $30 per eligible visit. Durable medical equipment has a $1,000 annual community-sharing maximum across the enrolled membership; equipment expected to cost more than $300 requires advance review when reasonably possible. Check the program details before arranging these services or equipment.

Choose a next step

• Need routine or acute primary care? Call Miami County Internal Medicine at 937-473-3025 to confirm appointments, visit options, and expected charges.
• Want to plan everyday care? Review the SakeOf calculator and membership options to see which features are available and what your choices involve.
• Planning care or sorting out a bill? Use the provider search or Savings Guide, and contact SakeOf in advance for planned higher-cost care when reasonably possible.
• Have a question about how a feature works? Ask Jordan or review the applicable program details before arranging care.