A different way to healthcare in Columbus

Start with the care you need—not a billing maze

SakeOf is a healthcare membership built around a more supported way to pay for and navigate care. Members can select direct-service features for everyday needs, choose providers for in-person care, and get advocacy when a bill or price needs a closer look. For eligible larger expenses, voluntary member-to-member community funding may also be available under program rules.

The practical first step is to name the need: a new symptom, a prescription, ongoing primary care, an in-person visit, or a bill that does not look right. Then use the SakeOf calculator or Savings Guide to understand membership options, and provider search to explore care choices. The specific services and support available depend on the options selected and active, eligibility, and program rules.

Use everyday-care options for the right kind of need

For a routine question that can be handled remotely, Zero Copay Telemedicine is an everyday-care option when selected and active. It can give you a convenient place to start; if a clinician recommends an in-person exam, lab, imaging, specialist, or other service, those are separate care decisions and may have separate costs.

Rx and Prescription Benefits, when selected and active, include access to the current acute-medication formulary at $0 when program requirements are met. The formulary covers approximately 70 commonly prescribed acute medications, with access through more than 67,000 participating pharmacy locations nationwide under the current service partner. Check whether a prescribed medicine is on the current formulary and confirm applicable program requirements. A non-formulary prescription may have a separate cost.

Mental Health and Counseling, when selected and active with its required features, includes unlimited on-demand telephone counseling at $0 through the current service partner, with up to three face-to-face consultations per incident when arranged and available. Virtual Primary Care, available in the current bundled tier when its prerequisites remain active, includes $0 virtual primary-care access, a dedicated physician relationship, follow-up support, and an annual virtual wellness visit. These options are for care appropriate to virtual services; they do not make every in-person service part of the feature.

Choose local in-person care around Columbus

When you need a physical exam, local clinic service, or hospital care, choose the appropriate provider and confirm the service, appointment access, and expected charge directly. SakeOf’s provider search can help you explore providers; a directory entry alone does not confirm current participation, availability, or your final cost.

Columbus Public Health is at 240 Parsons Ave., Columbus, and lists clinical and public-health programs, including immunization, sexual health, and alcohol and drug services. Check the city’s program pages or call 614-645-7417 to confirm the service, location, and access details before you go.

The city’s Sexual Health and Wellness Center lists testing, treatment, education, sliding-scale fees, and limited walk-ins, while preferring appointments. The city says inability to pay is not a reason for refusal; confirm current services, fees, and access with the clinic. For help with Marketplace or Medicaid sign-up, the city lists walk-in assistance at the Public Health Resource Center at 240 Parsons Ave.; call the Social Work Helpline at 614-645-6807 to check details before visiting.

OhioHealth lists Grant Medical Center at 111 S. Grant Ave. (614-566-9000), Doctors Hospital at 5100 W. Broad St. (614-544-1000), and Riverside Methodist Hospital at 3535 Olentangy River Rd. (614-566-5000). These are Columbus facilities, not a guarantee of ZIP-specific access, appointment availability, participation, or price. Ask the relevant facility about the service, a cost estimate, and financial assistance before scheduled care when possible.

Put SakeOf advocacy to work when a bill is confusing

If a bill seems inflated, unclear, or inconsistent with the care you received, Full Service advocacy can help you navigate the next steps. SakeOf’s approach includes bill verification, fair-price review, and negotiation support. These services focus on the bill and the details of the care; they do not establish in advance what a provider will charge or what the final outcome will be.

Keep the itemized bill, including service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request medical records, clinical notes, or other documentation for review. Submit complete documents within six months of the service date, and send balance bills, denials, or payment demands within 10 days of receiving them. For a scheduled higher-cost service, contact SakeOf in advance when reasonably possible and ask what information to gather.

Understand support for larger eligible expenses

For a larger eligible medical event, SakeOf may review the expense under program rules, including fair-price review and the applicable member commitment. Voluntary community funding can be part of the process for eligible expenses; it is not a promised payment or a guaranteed result. Keep membership active, maintain a valid payment method, fund required asks, and provide requested documents promptly.

Pregnancy-related support has specific timing rules: pregnancy must begin after the continuous 12-month maternity waiting period is complete. Adding or restoring maternity after conception does not make that pregnancy eligible. Routine newborn facility and physician charges before initial discharge may be reviewed as part of the maternity event, subject to its limit; care after discharge is separate, and the newborn should be added within 30 days of birth. Review the current program details before making plans.

Make a local plan and take the next step

• For a routine, remote-appropriate need: Check whether Zero Copay Telemedicine is selected and active, then use the service for the kind of care it supports.
• For a prescription or ongoing care: Review the current formulary and the requirements for Rx benefits, counseling, or Virtual Primary Care.
• For an in-person service: Use provider search, then call the clinic or facility to confirm the service, appointment, participation, and expected charges.
• For a bill or planned major event: Gather itemized documents and contact SakeOf about fair-price review, advocacy, and the applicable member commitment.
• For public benefits help: Call Columbus Public Health’s Social Work Helpline at 614-645-6807, or review Franklin County’s Medicaid application instructions online.

Use the calculator to compare membership configurations, the Savings Guide to learn how the model works, or Jordan for help finding the next step. When you are ready, review membership options and choose only the features that fit your needs.