A different way to healthcare in Columbus

Start with the care you need

SakeOf is a healthcare membership built around practical help: selected direct services for everyday needs, advocacy when care gets complicated, and voluntary member-to-member community funding for eligible medical expenses. Instead of starting every decision with a plan directory, start with the question in front of you: Do you need advice for a new symptom, ongoing primary care, a prescription, or an in-person service?

Your selected membership features determine which direct services are available. Keep the membership active, understand the applicable feature requirements, and contact SakeOf in advance when you reasonably can before planned higher-cost care. The calculator and Savings Guide can help you understand the membership options and plan what to ask next.

Use everyday-care options when they fit

For an everyday health question, Zero Copay Telemedicine is one of the direct-service options to consider when selected and active. It can give you a remote starting point for care. A virtual visit does not arrange or include every service you might need; in-person follow-up, labs, imaging, and specialist care may remain separate expenses.

If you need a prescription, the Rx and Prescription Benefits feature includes access to a current formulary of about 70 commonly prescribed acute medications at $0 when program requirements are met. The feature adds $10 per month. A medication must be listed, clinically appropriate, and legally prescribed; a non-formulary medication may have a separate cost.

Mental Health and Counseling provides unlimited on-demand telephonic counseling at $0 through the current service partner when the feature is active. It adds $6 per month and requires Rx and Prescription Benefits and Zero Copay Telemedicine to remain active. Up to three face-to-face consultations per incident may be arranged when available through the program.

For a continuing virtual primary-care relationship, Virtual Primary Care adds $15 per month and includes a dedicated physician relationship, ongoing virtual follow-up, an annual virtual wellness visit, and support for chronic-care follow-up and medication management when appropriate for virtual care. This tier requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active. Consider the combination that matches the care you expect to use, and review the current membership terms before selecting features.

Choose local in-person care and confirm access

When you need an in-person clinic, specialist, lab, imaging, or hospital service, use SakeOf’s provider search to explore options and contact the provider directly. Confirm that the location offers the service you need, ask about appointment availability, and request expected charges. A listing alone does not confirm availability, participation, or your final cost.

Columbus Public Health is located at 240 Parsons Ave. and lists clinical and public-health programs. [[cite:]] Its Sexual Health and Wellness Center lists testing, treatment, education, appointment-preferred access with limited walk-ins, and sliding-scale fees; confirm current services, fees, and access with the clinic. [[cite:]] The city also lists walk-in Marketplace and Medicaid sign-up help at its Resource Center; call the Social Work Helpline at 614-645-6807 to ask questions and verify current hours and requirements. [[cite:]]

OhioHealth lists Grant Medical Center at 111 S. Grant Ave. (614-566-9000), Doctors Hospital at 5100 W. Broad St. (614-544-1000), and Riverside Methodist Hospital at 3535 Olentangy River Rd. (614-566-5000). [[cite:]] Contact the hospital about the service, estimate, financial assistance, and billing questions that apply to your visit. For Medicaid application help, Franklin County Job and Family Services provides online and telephone application routes and instructions for submitting documents. [[cite:]]

Bring confusing bills to SakeOf advocacy

When a bill seems unclear or higher than expected, SakeOf’s advocacy and fair-price review can help you examine the charge and understand what information may be needed. For a submission, an itemized bill is required. Include service dates, provider information, and CPT or HCPCS codes when available; SakeOf may request clinical notes, medical records, billing details, or a signed release to review eligibility, medical necessity, and fair pricing.

Submit complete documents within six months of the service date. Submit balance bills, denials, or payment demands within 10 days of receiving them. For planned higher-cost care, contact SakeOf in advance when reasonably possible. Advocacy and review are not a guarantee of a particular bill change or payment outcome.

Understand support for larger eligible expenses

For a larger medical event, the practical sequence is to contact SakeOf when possible, keep the provider’s itemized bills and records, and submit complete documentation promptly. Eligible expenses may be considered for voluntary member-to-member community funding under the program rules. The applicable member commitment and any feature-specific responsibility also matter; review the current Program Guide for the terms that apply to your membership and event.

Provider charges, your selected features, documentation, and program rules affect how an expense is handled. Do not assume that a hospital listing, estimate, or bill review guarantees a final price or community funding. Ask the provider for an estimate and financial-assistance information, and ask SakeOf what documentation and next steps apply.

Consider options for specific needs, then take a next step

If you are planning for pregnancy, the maternity rules include a 12-month continuous waiting period, and pregnancy must begin after that period is complete. Adding or restoring maternity after conception does not make that pregnancy eligible. Review the handbook before making plans; newborn enrollment is due within 30 days of birth. Dental and vision discounts, chiropractic and acupuncture, PT/OT, and durable medical equipment may also be relevant membership options. Check the current membership materials for what is offered and the terms that apply before relying on a discount or service.

• Need a starting point for everyday care? Compare the selected telemedicine, prescription, counseling, and Virtual Primary Care options.
• Need a local clinic or hospital? Use provider search, then confirm services, appointments, and expected charges directly.
• Need help with a bill? Gather the itemized bill and submit required documents within the applicable time limits.
• Want to compare your options? Use the calculator, Savings Guide, or Jordan, then review membership options before enrolling.