A different way to healthcare in Cincinnati

A more active way to navigate healthcare

SakeOf is a healthcare membership designed to help members organize care and make clearer decisions about the next step. Rather than beginning with a payment maze, consider the care you need: an everyday health concern, ongoing primary-care support, a prescription, an in-person service, or help understanding a bill. Your active membership features can shape which SakeOf services are available, and you can choose a provider for in-person care.

For 45248, Cincinnati’s city-operated primary-care centers offer a local starting point for asking about medical appointments. The Cincinnati Health Department lists six community health centers offering medical care; call 513-357-7320 to ask about appointments and the services available at the relevant center. [[cite:]] Use that conversation to identify a practical local option, then compare it with the SakeOf services that fit your needs.

To get oriented, explore membership choices in the calculator and Savings Guide. Check which optional features are active, use provider search when you need an in-person provider, and contact Jordan if you want help considering your options.

Choose an everyday-care starting point

Zero Copay Telemedicine is an optional feature with an $8 monthly adjustment. When selected and active, it provides access to the current service partner for concerns appropriate for remote care. A clinician can help assess the concern and discuss a suitable next step. If you want a continuing virtual primary-care relationship, Virtual Primary Care adds $15 per month and provides $0 virtual primary-care access through the current service partner, a dedicated physician relationship with ongoing virtual follow-up, an annual virtual wellness visit, and a health-risk assessment. Chronic-care follow-up and medication-management support may be available when clinically appropriate for virtual care.

Virtual Primary Care requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active. Review the required feature combination and monthly adjustments when comparing options. If you need a local in-person appointment, ask the Cincinnati Health Department about its centers as well as using SakeOf provider search to consider provider choices.

Match optional features to the care you use

Rx and Prescription Benefits is a separate optional feature with a $10 monthly adjustment. Review the current feature details for a particular medication before relying on a benefit. Mental Health and Counseling has a $6 monthly adjustment and, when active with its required features, provides unlimited on-demand telephonic counseling at $0 through the current service partner, with 24/7 access to master’s-level counseling professionals. Up to three face-to-face counseling consultations per incident may be arranged when available. Counseling may also help with referrals when more support is needed.

Other optional features include Maternity Care ($18 per month), Chiropractic and Acupuncture ($14), Physical and Occupational Therapy ($11), Durable Medical Equipment ($7), and Dental and Vision Discounts ($9). Dental and vision discounts are used through participating providers, with members paying providers directly at the applicable discounted rate; actual discounts vary. Compare the features you expect to use in the calculator and Savings Guide, and check the specific feature terms before making plans.

Plan local in-person care and costs

When you need an in-person visit, test, specialist, or hospital service, use provider search to explore choices and contact the provider to ask about the specific service, appointment access, participation arrangements, and expected charges. A visit, lab, imaging service, specialist appointment, and follow-up may each involve a different provider or charge, so it can help to clarify the steps before scheduled care.

For Cincinnati city primary-care appointments, call the Cincinnati Health Department at 513-357-7320. The department also lists dental services and contacts; ask which location and arrangements apply to the service you need. These are city-level resources, not a guarantee of appointment availability for a particular person or ZIP code. Your provider can confirm current services and access.

Hamilton County Public Health lists STI/HIV testing and treatment, tuberculosis services, and support for eligible families through the Children with Medical Handicaps program at its clinic, 5050 Section Avenue, Cincinnati, OH 45212. Call 513-946-7610 to ask about current services, eligibility, arrangements, and fees. This is a county resource located in Cincinnati. [[cite:]]

Get help making sense of a medical bill

If a bill is confusing or seems high, SakeOf Full Service advocacy can help verify the bill, review fair pricing, and support negotiation. The process may involve reviewing itemized charges and supporting records. Gather the paperwork you have and contact SakeOf to discuss the next step.

An itemized bill is required for submissions and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request clinical notes, medical records, diagnosis or procedure details, other billing records, or a signed release. Send complete documents within six months of the service date, and submit balance bills, denials, or payment demands within 10 days of receiving them. TriHealth separately lists financial assistance and financial-counseling contacts; contact TriHealth directly to ask about current requirements and eligibility.

Discuss larger eligible medical needs

For a larger eligible medical event, SakeOf’s approach may include voluntary community funding under program rules, alongside an applicable member commitment. Contact SakeOf in advance about planned higher-cost care when reasonably possible. Keeping membership active, funding required asks, meeting applicable commitments, and submitting requested documents are part of the member’s responsibilities.

Eligibility depends on documentation, clinical review, and the Program Guide. An illness, injury, symptom, diagnosis, or treatment that existed or was known—or for which medical advice, diagnosis, or care was recommended or received—in the 24 months before membership began may be treated as pre-existing. A symptom can count even without a formal diagnosis. Ask SakeOf about your circumstances and the applicable member commitment before planned care when possible.

Ready to choose a next step? Compare membership options with the calculator and Savings Guide, use provider search for in-person care, or talk with Jordan about the features and support that fit your needs.