A different way to healthcare in Cincinnati

Build your care plan around what you use

SakeOf is a healthcare membership that brings everyday-care services, provider choice, bill advocacy, and voluntary community support together. The practical starting point is to identify what you need now, review the features and their monthly adjustments in the calculator or Savings Guide, and keep the features you rely on active. Services and eligibility depend on the applicable program terms.

For care in Cincinnati, city-operated City of Cincinnati Primary Care centers offer a local starting point for medical care, and the city lists dental services. Call 513-357-7320 to ask which center offers the care you need and how to arrange an appointment. ^{www.summahealth.org}

Use everyday services when they fit

Zero Copay Telemedicine is an optional feature that provides access to the current telemedicine service partner at a $0 member cost when active. Rx and Prescription Benefits is a separate optional feature, currently with a $10 monthly adjustment. Whether a particular prescription expense qualifies depends on the feature and program rules, so check the details for your membership before relying on a benefit.

Mental Health and Counseling has a $6 monthly adjustment and requires active Rx and Prescription Benefits and Zero Copay Telemedicine. It includes unlimited on-demand telephonic counseling at no member cost and 24/7 access to master's-level counseling professionals. Up to three face-to-face consultations per incident may be arranged when available through the program. If further behavioral-health care is needed, the service can help with referrals to appropriate plans or local community resources.

Virtual Primary Care has a $15 monthly adjustment and requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active. It provides $0 virtual primary-care access through the current service partner, a dedicated physician relationship, an annual virtual wellness visit, and ongoing virtual follow-up. Chronic-care and medication-management support are available when clinically appropriate for virtual care.

Choose a local provider for in-person care

When you need an in-person visit, choose a provider based on the service you need. Cincinnati Health Department’s city primary-care centers are one place to ask about medical and dental services. The appointment line is 513-357-7320; call to confirm current services and arrangements for the relevant center. ^{www.summahealth.org}

For a specific clinical or disease-prevention need, Hamilton County Public Health lists STI/HIV testing and treatment, tuberculosis services, and Children with Medical Handicaps support for eligible families. Its clinic is at 5050 Section Avenue, Cincinnati, OH 45212, and the phone number is 513-946-7610. Confirm current services, arrangements, and any fees directly with the clinic. ^{www.summahealth.org}

Before scheduled hospital care, ask the facility for an estimate for the particular service and confirm expected charges with the provider. UC Health provides a route to request a service estimate, while TriHealth lists financial assistance and financial-counseling contacts. These are useful local starting points for questions about an estimate or assistance; contact the relevant organization for current details. ^{www.summahealth.org}

Get help understanding an eligible bill

SakeOf Full Service advocacy can help with bill verification, fair-price review, and negotiation support for eligible medical expenses. Keep the itemized bill, which should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may request medical records, clinical notes, or other documentation to review eligibility, medical necessity, and fair pricing.

Submit complete documents within six months of the service date. Submit a balance bill, denial, or payment demand within 10 days of receiving it. Contact SakeOf in advance for planned higher-cost care when reasonably possible, and follow the applicable program rules, including any member commitment or feature-specific responsibility. Use provider search to identify a starting point for care, and ask the provider directly about expected charges.

Know how larger eligible needs are handled

For a larger eligible medical event, the process can involve submitting bills and supporting records for review, meeting the applicable member commitment, and seeking voluntary community funding under program rules. Community funding is voluntary; eligibility and any amount shared depend on the terms and review. It is not a guaranteed payment. Keep membership and required information current, and contact SakeOf in advance about planned higher-cost care when reasonably possible.

Pre-existing-condition review can consider symptoms as well as diagnosed conditions. An illness, injury, symptom, diagnosis, or treatment that existed, was known, or prompted recommended or received medical advice or care during the 24 months before membership began may be treated as pre-existing. Final determinations depend on documentation, clinical review, and the Program Guide. If you are weighing membership or planning care, review the Savings Guide or ask Jordan about the applicable terms.

Choose optional features for other needs

Optional features can address additional needs when selected, active, and eligible under program rules. Maternity Care has an $18 monthly adjustment; Chiropractic and Acupuncture, $14; Physical and Occupational Therapy, $11; and Durable Medical Equipment, $7. Review membership options to see which features match your priorities.

Dental and Vision Discounts has a $9 monthly adjustment. Members pay participating providers directly at the applicable discounted rate; discounts vary and are not guaranteed at every provider. Routine dental and vision expenses are not generally shared through the community-funding model. Confirm participation, the discount, and the expected charge with the provider before booking.