A different way to healthcare in Akron

A practical way to navigate care in Akron

SakeOf is a healthcare membership that combines selected direct-service or discount features with care navigation, advocacy, fair-price review, and voluntary member-to-member funding for eligible medical expenses. The idea is to give you useful ways to handle everyday needs, preserve your choice of provider, and help you work through costs when care becomes more involved.

Start with the care you need today. For an appropriate non-emergency concern, check your active membership features, consider a virtual or local in-person option, and compare the setting and estimated costs before planned services. When a bill is confusing, Full Service offers advocacy and bill review support. For larger eligible expenses, the applicable member commitment and program rules guide how voluntary community funding works.

When symptoms may be life-threatening—including chest pain, stroke symptoms, a severe allergic reaction, or a serious injury—call 911 or seek emergency care. Summa Health lists its Akron Emergency Department at 151 N. Forge St. and identifies its Akron Campus as a Level 1 Trauma Center, Certified Chest Pain Center, and Comprehensive Stroke Center. ^{www.summahealth.org}

Use everyday-care features that fit your needs

When selected and active, Zero Copay Telemedicine offers a virtual route for appropriate care. Rx and Prescription Benefits can support prescription needs according to the active feature terms and the medication involved. For medication questions, ask the prescribing clinician about suitable options and check the specific benefit details before relying on a price or discount.

Mental Health and Counseling may include an initial problem assessment, supportive counseling and follow-up sessions, crisis support, and referrals when additional care is needed. Psychiatry, inpatient or emergency behavioral-health care, neuropsychological testing, residential substance-use treatment, and medication costs are not included merely because counseling is active; check whether another active benefit or program expressly includes them.

Virtual Primary Care is an optional direct-service feature with a monthly adjustment. The current bundle requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active. It offers virtual primary-care access, an ongoing physician relationship with follow-up support, an annual virtual wellness visit and health-risk assessment, and chronic-care or medication-management support when clinically appropriate for virtual care. Labs, imaging, in-person exams, procedures, specialist visits, and medications are separate expenses. Confirm the current bundle and terms when exploring membership options.

Choose local in-person care when you need it

Virtual care is one route, not the only route. For an in-person primary-care visit or other non-emergency service, you can research community health centers, outpatient sites, county services, and clinicians of your choosing. HRSA’s Find a Health Center directory lets you search by ZIP code for nearby HRSA-funded centers and review available services and payment options. ^{findahealthcenter.hrsa.gov} Contact a center to confirm whether it offers the care you need, appointment availability, eligibility, and fees.

Summit County Public Health’s Fairway Center is at 1867 W. Market Street in Akron. The county lists Clinical Services, Dental Services, WIC, Environmental Health Services, and Birth & Death Records at that location. ^www.scph.org County clinical services include immunizations and vaccine records, reproductive services, and Breast & Cervical Cancer Program services. ^{summitcountyhealth.org} WIC is a public program with eligibility rules, not a SakeOf membership feature; Summit County lists Akron locations in Downtown Akron and West Akron. ^www.scph.org

For planned care at a hospital or outpatient facility, request a written estimate and ask whether it includes facility, physician, anesthesia, pathology, radiology, imaging, and lab charges. Some may be billed separately. CMS provides federal hospital quality information through its Provider Data Catalog and related tools, which can help you compare hospital information alongside the details of your planned service. ^data.cms.gov

Get help making sense of bills and prices

Full Service includes advocacy, bill verification, fair-price review, and negotiation support. If a bill is hard to understand, gather the itemized bill and related statements, then contact SakeOf through the support process. For planned higher-cost care, reaching out in advance when reasonably possible can help you understand the applicable process and responsibilities before care takes place.

Members are responsible for keeping the membership active, meeting the applicable member commitment or feature-specific responsibility, and submitting complete bills and requested documentation promptly. Advocacy and review give you support in working through charges; they do not promise a particular price or negotiation result.

Know how community support fits larger needs

For larger eligible medical expenses, SakeOf programs may involve voluntary community funding after the applicable member commitment and program rules are met. Eligibility, documentation, and feature terms affect how a particular expense is handled. Contact SakeOf before planned higher-cost care when possible to learn the process and your responsibilities.

Some optional features have specific requirements. For example, the maternity feature, when offered and selected through Full Service, requires continuous active selection for at least 12 months before conception. The stated member responsibility is $5,000 per eligible pregnancy, with community-sharing limits and other rules. Review the feature details when considering whether it fits your plans.

Take the next step that matches your situation

• Need a simple first step? Check whether active Zero Copay Telemedicine or Virtual Primary Care is appropriate for your concern.
• Need a local visit? Search HRSA-funded centers or research Summit County services, then confirm availability and costs directly.
• Planning a test or procedure? Ask for a written estimate and check for separate facility, clinician, lab, imaging, or anesthesia charges.
• Received a confusing bill? Collect the itemized bill and contact Full Service to ask about advocacy and fair-price review.
• Comparing membership choices? Use the calculator and Savings Guide, search for a provider, ask Jordan a question, and review the features available with the membership options.