A different way to healthcare in Birmingham

Start with the care you need—not a billing maze

SakeOf is a healthcare membership designed to make care easier to organize and healthcare costs easier to understand. Members can build a practical care sequence: consider an active everyday-care option, choose a provider for in-person care when needed, and turn to advocacy when a bill or larger medical event calls for more support.

The right first step depends on the need. A new, non-emergency concern may call for an available telemedicine option; an ongoing care need may call for primary care; a test, specialist visit, or hospital service may require a local facility. SakeOf membership options and program rules determine which services or expenses may be eligible. Use the calculator or Savings Guide to understand the membership choices, then use provider search to explore care options.

Use everyday-care options when they fit

When selected and active, Zero Copay Telemedicine can be an option for an appropriate remote visit. Virtual Primary Care is another optional membership feature for primary-care needs. These are distinct options, and availability and applicable program rules depend on the member’s configuration. For urgent or emergency symptoms, seek the appropriate in-person or emergency care; a routine membership workflow is not an emergency response.

If a clinician recommends medication, the optional Rx and Prescription Benefits feature may be relevant when selected and active. Check the program details for applicable rules, and confirm medication availability and price with the dispensing pharmacy. A prescription benefit does not establish that every medication is included; a non-formulary medication or other pharmacy expense may remain separate.

Mental Health and Counseling, when selected and active, may provide immediate problem assessment, supportive counseling, follow-up sessions, crisis support, and referrals when more care is needed. Psychiatry, inpatient behavioral health, emergency psychiatric care, neuropsychological testing, residential substance-use treatment, and medication costs are not included merely because counseling is active. If more specialized care is recommended, clarify the next step and any separate costs.

Choose local in-person care and confirm details

Birmingham’s care options include UAB Medicine facilities, Cooper Green Mercy Health Services, and Jefferson County Department of Health clinics. UAB Medicine’s directory lists hospitals, clinics, and urgent-care locations across Birmingham; check the specific location for appointment contacts, services, and current availability. ^www.cms.gov

UAB Hospital is at 1802 6th Avenue South, and The Kirklin Clinic of UAB Hospital is at 2000 6th Avenue South. Cooper Green, at 1509 6th Avenue South, lists primary and specialty clinics, urgent care, pharmacy, and radiology. Confirm the service, appointment process, and charges directly before visiting. Cooper Green enrollment and financial-assistance requirements apply to some services; its urgent-care access has separate requirements to confirm.

For public-health services, Jefferson County Department of Health lists Central, Eastern, and Western Health Centers, with service details and appointment information that vary by clinic. Call or check its clinic directory to confirm that the location offers the service you need, whether an appointment is required, and any fees. ^www.cms.gov If you are looking for a Medicaid provider, Alabama’s directory can be searched by provider, specialty, county, or city; the directory does not show every provider type, so confirm participation and availability directly. ^{www.medicaid.alabamaservices.org}

Provider choice matters when an in-person visit, lab, imaging, specialist, or hospital service is needed. Check appointment requirements and ask the facility what the planned service will cost. A local listing does not establish that a provider participates in a SakeOf program or that a particular expense is eligible.

Ask for help when a bill needs a closer look

When a bill is confusing or seems out of line with the care received, Full Service advocacy can help with bill verification, fair-price review, and negotiation support. Gather the itemized bill, any estimate, and the provider’s contact details so the bill can be reviewed against the services and charges. The applicable membership commitment and program rules matter; check your Program Guide or ask Jordan what applies to your situation.

For planned hospital care, ask the facility for an estimate before the service. UAB Medicine offers a price estimator and standard-charge information, but posted charges are not necessarily an individual’s final cost, and professional charges may be separate. CMS also explains how consumers can use hospital standard-charge and shoppable-service information when comparing prices. ^www.cms.gov Request an estimate for the specific service and ask which facility and professional charges it includes.

Understand support for a larger eligible event

For a larger medical event, Full Service can help members work through bill verification, fair-price review, and negotiation support. Eligible expenses may be considered under the program’s rules, including the applicable member commitment. Voluntary community funding may be available for larger eligible events, but it is not guaranteed; eligibility and any support depend on review and program requirements.

Keep records of estimates, bills, provider communications, and care received. If the care plan changes—such as a new specialist, imaging, or a hospital service—ask for updated cost details and check how the change fits the program rules before assuming those expenses follow the same path.

Choose add-on options around your needs

Membership options can address specific needs when selected and active. Maternity Care may include eligible prenatal visits and testing, pregnancy-related specialist care, delivery charges, and routine pregnancy-related postpartum care through six weeks, subject to program rules. The pregnancy must begin after the continuous 12-month maternity waiting period is completed; review the Program Guide for limits and details.

Other optional features include dental and vision discounts, chiropractic and acupuncture, physical and occupational therapy, and durable medical equipment. Each has its own rules and limits. For example, eligible PT/OT visits use a shared 12-visit annual limit and a shared $780 annual maximum; the feature-specific member responsibility is $35 for eligible visits under that feature. Check the current membership configuration and Program Guide before arranging care.

Make your next step in Birmingham

• Compare membership choices: Use the calculator and Savings Guide to review options and applicable monthly price adjustments.
• Find care: Use provider search, then contact the facility to confirm service availability, appointment requirements, and price.
• Plan a bill review: Keep estimates and itemized bills together and ask Jordan how Full Service review works for your situation.
• Review an add-on: Confirm that the feature is selected and active, and check its limits and program rules before scheduling.

For a Birmingham hospital estimate, start with the facility’s estimator or billing contact and ask what is included. For a county clinic, confirm the exact service and appointment process with JCDH. Those local checks, paired with SakeOf’s care options and advocacy, give you a concrete way to plan what happens next.