A different way to healthcare in White Sulphur Springs

Build your care plan around what you need

SakeOf is a healthcare membership designed to bring practical care options and cost-support tools together. Depending on the program and features you select, you can use direct services for everyday needs, choose local providers for in-person care, and get help reviewing medical bills. Full Service adds advocacy and fair-price review; Major Medical Only is another program option. Your membership selection determines which features are active.

The useful difference is having a clear next step for different situations: speak with a clinician virtually when appropriate, contact a local practice for an in-person visit or test, and turn to SakeOf for help understanding a bill. For larger eligible expenses, voluntary community funding is part of the program process, alongside an applicable member commitment. The calculator and Savings Guide can help you explore membership options and responsibilities before deciding what to select.

Use direct services for everyday care

When selected and active, Zero Copay Telemedicine provides 24/7 urgent-care telemedicine, with unlimited consultations when medically appropriate. It can be a convenient first step for a concern suited to virtual care. For urgent emergencies, call 911.

Selected and active Rx and Prescription Benefits include approximately 70 acute medications at $0 at participating pharmacy locations, subject to program rules. Check whether a prescribed medication is included and which participating location can fill it. The White Sulphur Springs Health Center lists pharmacy services, but call the center to ask about a particular prescription’s availability, price, and payment options.

Mental Health and Counseling, when selected and active, can include immediate problem assessment, supportive counseling, follow-up when available, crisis support, and referrals to appropriate plans or local community resources when more care is needed. Current service-partner details describe on-demand telephonic counseling and up to three face-to-face counseling consultations per incident when arranged and available.

Virtual Primary Care offers $0 virtual primary-care access through the current service partner, including a dedicated physician relationship, ongoing virtual follow-up, an annual virtual wellness visit and health-risk assessment, and chronic-care follow-up and medication-management support when clinically appropriate. The current bundle requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active.

Choose local care when an in-person visit makes sense

White Sulphur Springs has more than one local starting point for care. Rainelle Medical Center’s White Sulphur Springs Health Center lists primary care, counseling, oral health care, and pharmacy services. Its listed hours are Monday through Thursday, 8 a.m. to 6 p.m.; call (304) 956-2577 to confirm current hours, services, appointment availability, and fees.

Greenbrier Care lists primary-care services and on-site laboratory and radiology services. Its listed address is 167 Kate’s Mountain Road and its appointment phone is (304) 536-8018. Call to ask whether the specific service you need is available, when an appointment is possible, and what it will cost.

If skilled nursing, rehabilitation, or respite care is the need, White Sulphur Springs Center lists those services. Contact the facility to ask about current availability, services, and payment details. For ambulance services in White Sulphur Springs and nearby areas, the local EMS provider directs people to call 911 for emergencies.

In Ronceverte, Greenbrier County Health Department offers primary care by appointment and describes a sliding-fee schedule for eligible patients, including insured and self-pay patients. Ask the department about current eligibility, scheduling, and fees. CAMC Greenbrier Valley Medical Center is also in Ronceverte and publishes hospital price-transparency and patient billing information. Price-transparency files can be a starting point for a cost inquiry, but may not reflect your final out-of-pocket amount or separate professional charges. ^www.cms.gov

Get help making sense of costs

Full Service includes advocacy, bill verification, fair-price review, and negotiation support. If a bill is confusing or seems high, gather the itemized bill and contact SakeOf about the documents needed for your situation. For planned higher-cost care, contact SakeOf in advance when reasonably possible so you can understand the process before care takes place.

An itemized bill is required for submissions and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request medical records, clinical notes, diagnosis or procedure details, provider documentation, billing records, or a signed medical-record release. Submit complete documents within six months of the service date. Send balance bills, denials, or payment demands within 10 days of receiving them.

Members are responsible for keeping membership active, maintaining a valid payment method, funding required asks, and paying the applicable member commitment or feature-specific responsibility. These steps help SakeOf review a request in context; eligibility and outcomes depend on program rules and documentation.

Understand the community-funding path for larger needs

For larger eligible medical expenses, SakeOf combines advocacy and fair-price review with voluntary member-to-member community funding. The applicable member commitment is part of the process. Keep your membership current, respond promptly to documentation requests, and submit bills within the required timelines.

Pre-existing condition review can consider symptoms even without a formal diagnosis. An illness, injury, symptom, diagnosis, or treatment that existed, was known, or had medical advice, diagnosis, or care recommended or received during the 24 months before membership began may be treated as pre-existing. Documentation, clinical review, and the Program Guide determine how program rules apply to a specific request.

Take a useful next step

• For an everyday concern: Check whether your selected, active telemedicine option fits the situation.
• For ongoing care: Explore Virtual Primary Care if its required bundled features suit your needs, or call a local practice.
• For a prescription: Check the benefit details and ask a participating pharmacy or the local health center about availability and price.
• For an in-person visit or test: Call the White Sulphur Springs Health Center or Greenbrier Care to confirm the service, appointment options, and cost.
• For a bill or larger expense: Review the Savings Guide, use the calculator, and contact SakeOf about the relevant process and documents. Provider search and Jordan can help you explore membership options.

For West Virginia Medicaid or WVCHIP screening and applications, use WV PATH. The West Virginia Bureau for Medical Services provides member resources on topics including managed care, transportation, and renewals. ^bms.wv.gov