A different way to healthcare in Wana

A guided healthcare approach for Wana members

ZIP 26590 is associated with Wana, in Monongalia County. When care takes you beyond the immediate area, Morgantown has several kinds of healthcare resources, from hospitals and urgent care to community clinics and county public health. SakeOf gives members a way to organize care around the need: consider an active everyday-care option, choose a provider for in-person care, and get help reviewing medical bills and fair pricing.

Your membership options determine which services and features are active. To see what fits your household, compare membership options with the calculator and Savings Guide. Provider search can help you explore care choices, and Jordan can answer questions about how the membership process or an active feature applies to your situation.

Start with everyday care when it fits

Depending on the options you select and keep active, your membership may include Zero Copay Telemedicine, Rx and Prescription Benefits, Mental Health and Counseling, and Virtual Primary Care. These options offer different ways to approach common care needs. Check your membership details to see what is active before relying on a service or arranging care.

Telemedicine can be a practical first step for a new, non-emergency concern when the service is active and appropriate to the need. Virtual Primary Care may support ongoing care when selected and active. For prescriptions, check the Rx and Prescription Benefits information for your active membership and confirm any medication costs or separate charges before filling a prescription.

Mental Health and Counseling may include an immediate problem assessment, supportive counseling and subsequent sessions, follow-up with the original counselor when available, crisis support, and referrals to other behavioral-health plans or community resources. Psychiatry, medication costs, inpatient behavioral health, and emergency psychiatric care are not included simply because counseling is active; another active program would need to expressly apply.

Choose in-person care in the Morgantown area

When you need an in-person visit, test, specialist, or hospital service, you can choose a provider. For planned care, contact SakeOf in advance when reasonably possible to ask about the process and information that may help with review.

Morgantown has two hospital resources: J.W. Ruby Memorial Hospital, at 1 Medical Center Drive, provides emergency and specialty services; Mon Health Medical Center, at 1200 J.D. Anderson Drive, is an acute-care hospital. Confirm services and billing details with the facility. For an emergency, seek emergency care rather than delaying for a routine membership process.

For urgent, non-emergency care, WVU Medicine lists a walk-in urgent-care location at Suncrest Towne Centre, 301 Suncrest Towne Centre Drive, Morgantown. Check the current hours and phone information before visiting. Community resources include Milan Puskar Health Right, listed by West Virginia among its free clinics, and Valley Health Care Systems’ Morgantown office, which describes sliding-fee and financial-resource options. Contact each organization to confirm current services, hours, eligibility, and charges.

Monongalia County Health Department publishes information about clinical, dental, WIC, and environmental-health services. Contact the department about current offerings and appointments. For any planned visit, ask whether an estimate includes facility, professional, laboratory, and imaging charges; separate bills may apply.

Get help reviewing bills and fair pricing

Full Service advocacy helps members work through confusing medical bills. SakeOf reviews eligibility, medical necessity, documentation, and price fairness, and may negotiate or reprice a bill. Unreasonable pricing may limit eligibility until negotiation is complete. An expense paid or discounted through an optional feature cannot be counted again as a separate sharing request for the same charge unless SakeOf expressly approves an eligible remaining balance.

Keep an itemized bill and related care records. An itemized bill is required for submissions and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request clinical notes, medical records, billing details, or a signed release. Submit complete documents within six months of the service date; submit balance bills, denials, or payment demands within 10 days of receiving them.

Mon Health publishes price-transparency, estimate, and financial-assistance information. Ask the hospital for an individualized estimate and whether it includes professional or ancillary charges. Posted charges are not a patient-specific estimate, and an estimate may not include every bill. CMS provides information about hospital price transparency and consumer resources.^www.cms.gov

Plan for larger eligible needs

For a larger medical event, SakeOf reviews documentation, medical necessity, and fair pricing under program rules. Potentially eligible categories include hospitalization, surgery, diagnostics, and medically necessary ambulance services. Larger eligible needs may involve voluntary community funding, subject to program rules and the applicable member commitment. Review the commitment that applies to your membership and ask SakeOf about planned care in advance when reasonably possible; eligibility or funding is not guaranteed.

If you are planning maternity care, check whether the maternity feature is active and review its requirements. Potentially eligible expenses include routine prenatal care, medically necessary testing, delivery, and routine pregnancy-related postpartum care, subject to the feature rules and sharing limit. Pregnancy must begin after the continuous 12-month maternity waiting period is completed. Contact SakeOf before making plans to understand how the requirements apply.

Compare options and take your next step

Depending on available membership options, you may also want to explore dental and vision discounts, chiropractic or acupuncture, PT/OT, and durable medical equipment. These features apply only when selected, active, and eligible under their rules. Check your membership details and ask providers about separate charges before arranging care.

• Compare: Use the calculator and Savings Guide to review membership options.
• Find care: Use provider search, then confirm services, availability, and charges directly with the provider.
• Ask: Contact Jordan about active features, planned care, or a bill that needs review.
• Explore state resources: WV PATH supports screening and applications for Medicaid and WVCHIP; eligibility and benefits vary. The West Virginia Bureau for Medical Services publishes Medicaid member resources.^bms.wv.gov