When family healthcare feels too expensive in Dunbar

Start with the care you need—not a maze of steps

SakeOf is a healthcare membership designed to make it easier to act on a healthcare need: find an appropriate first step, use selected care options, choose a provider, and get support when bills or prices are hard to understand. You can explore the calculator and Savings Guide to see how the membership options work, then use provider search or Jordan to help plan a next step.

For a common, non-emergency illness or symptom that is appropriate for a virtual visit, Zero Copay Telemedicine can offer a low-friction starting point when selected and active. A clinician can advise whether virtual care fits and, when clinically appropriate and legally permitted, may prescribe medication. If symptoms suggest an emergency, seek emergency care rather than using a routine membership workflow.

Build an everyday-care sequence that fits

When a virtual clinician recommends a prescription, check whether it is on the active Rx and Prescription Benefits formulary and follow the program’s participating-pharmacy process. The current benefit includes about 70 commonly prescribed acute medications at $0 when requirements are met. Formulary status matters: other medications may have a negotiated or discount price, but are not automatically $0 or eligible for community sharing. Confirm the specific medication before filling it.

Mental Health and Counseling is an optional feature. The current intended bundle requires Rx and Prescription Benefits plus Zero Copay Telemedicine. Virtual Primary Care adds a dedicated physician relationship, ongoing virtual follow-up, an annual virtual wellness visit and health-risk assessment, and chronic-care or medication-management support when clinically appropriate for virtual care. It requires Rx, Zero Copay Telemedicine, and Mental Health and Counseling to remain active.

These virtual options are designed for care that can appropriately be delivered remotely. A recommendation for labs, imaging, an in-person follow-up, a specialist, or another service does not make that service part of a virtual visit; plan to confirm its availability and price with the provider who will deliver it.

Use Dunbar and Kanawha-area care when you need an in-person service

If you want a local family-medicine appointment, Dunbar Medical Associates lists an office at 1100 Grosscup Ave. and weekday hours. Call the practice to confirm its current services, appointment availability, payment arrangements, and prices before traveling.

For an eye-care need, Dunbar Eye Associates lists optometry and optical services at 1 Stewart Plaza. Kroger Pharmacy at Dunbar Village lists prescription services and vaccinations. Confirm current services, hours, appointment availability where relevant, and the price of a specific prescription directly with the provider.

For additional care in Kanawha County, Southern West Virginia Health System lists family medicine, pediatric care, walk-in and same-day care, laboratory and X-ray services at its Sand Plant Road site, along with Alum Creek Pharmacy. Confirm that the service you need is available before visiting. Dunbar Center lists short-stay rehabilitation, long-term care, and therapy services; contact the facility about admissions, services, and costs.

Keep your provider choice. SakeOf can help you think through a care path, while you contact the local practice, pharmacy, facility, or health system directly to verify availability and request service-specific pricing. For hospital services, ask for an estimate and what it includes; a facility estimate may not account for every professional or ancillary charge.

Get help making sense of a bill

When a bill feels unclear or unusually high, SakeOf Full Service advocacy can help with bill verification, fair-price review, and negotiation support. This gives you a practical place to turn for help understanding charges and discussing a bill. The support and any applicable member commitment follow the program terms, so review the current Program Guide for details.

For larger eligible medical events, voluntary community funding may be available under the program’s rules. Eligibility and the process depend on the event and program requirements; funding is voluntary, not guaranteed. If you are facing a substantial bill, contact SakeOf to understand the relevant steps and documentation before making assumptions about what may be eligible.

Choose extra options for needs that matter to you

Membership options can be selected for particular needs. Maternity Care is an optional feature; check its current terms and limits before relying on it for a pregnancy-related expense. Dental and Vision Discounts can be selected for access to applicable discounts, while Chiropractic and Acupuncture, Physical and Occupational Therapy, and Durable Medical Equipment are separate optional features. Each applies only when selected, active, eligible, and used according to program rules.

Optional features have monthly price adjustments, and some depend on other features being active. Review the current membership options and Program Guide to understand the choices, dependencies, and applicable terms before enrolling or changing your selections.

Take your next step in 25064

• For a common, non-emergency concern: Check whether active Zero Copay Telemedicine fits the situation.
• For an office visit: Call a local practice such as Dunbar Medical Associates to confirm availability, services, and price.
• For medication: Verify the exact drug, quantity, formulary status, and out-of-pocket price with the current program tool or pharmacy.
• For a bill or major event: Ask SakeOf about Full Service advocacy, the applicable member commitment, and the rules for eligible events.
• To compare options: Start with the calculator or Savings Guide, then use provider search or ask Jordan for help with your next step.

West Virginia residents can also use WV PATH to screen for and apply for programs such as Medicaid and WVCHIP; eligibility and benefits vary. The Bureau for Medical Services provides Medicaid member information, including resources on managed care, transportation, and renewals.^bms.wv.gov