A different way to healthcare in Columbus

Start with the care you need

SakeOf is a healthcare membership designed to help you organize care, understand medical expenses, and access selected services. Instead of treating every health decision as a paperwork exercise, start with the practical question: do you need a remote consultation, a prescription, ongoing primary care, an in-person provider, or help making sense of a bill?

Your membership can bring together healthcare advocacy, fair-price review, selected direct-service benefits and discounts, and voluntary member-to-member community funding for eligible medical expenses. The services available depend on your selected features, whether they are active, and applicable program requirements. Use the calculator or Savings Guide to explore membership options, then use provider search or ask Jordan for help with your next step.

Use everyday care services when they fit

Zero Copay Telemedicine, when selected and active, can be a convenient starting point for a health concern appropriate for virtual care. It cannot provide every kind of evaluation. If you need an examination, lab work, imaging, or another in-person service, choose a provider and check directly what services and charges to expect.

When Rx and Prescription Benefits are selected and active, the current formulary includes approximately 70 commonly prescribed acute medications. Listed medications may be available at $0 when program requirements are met and the medication is clinically appropriate and legally prescribed. The current service partner has more than 67,000 participating pharmacy locations nationwide. A medication outside the formulary may have a separate cost.

Mental Health and Counseling includes unlimited on-demand telephone counseling at $0 for included access, with up to three face-to-face consultations per incident when arranged and available. The current feature requires Rx and Prescription Benefits and Zero Copay Telemedicine to remain active.

Virtual Primary Care, when selected and active in the current bundled tier, provides $0 virtual primary-care access and an ongoing physician relationship. It includes a virtual wellness visit and may support chronic-care follow-up and medication management when appropriate for virtual care. Its current tier requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active. Check your selected features before relying on a service.

Choose a provider for in-person care

For hands-on care, testing, a specialist visit, or hospital services, you can choose a provider that fits the care you need. Columbus has municipal public-health services as well as hospital and outpatient networks. A citywide listing does not confirm that a particular service is available at a specific location or that an appointment is open, so contact the provider directly before making plans.

Columbus Public Health’s Sexual Health and Wellness Center lists testing, treatment, and education. Appointments are preferred, walk-ins are limited, and fees are on a sliding scale. The city says inability to pay is not a reason for refusal. Confirm current services, fees, and access with the clinic before visiting.

OhioHealth lists Columbus locations including Grant Medical Center, Doctors Hospital, and Riverside Methodist Hospital. Contact the relevant facility to confirm it offers the service you need, ask about appointment access, and request an estimate or financial-assistance information for planned care. An estimate may not equal your final patient responsibility.

For Medicaid application questions, Franklin County Job and Family Services provides county-level application routes and document-submission instructions. Ohio Medicaid offers state program and provider-directory information. These county and state resources are not ZIP-specific; check current instructions and contact providers to confirm services and availability.

Get help understanding a bill

If a bill looks confusing or unusually high, Full Service advocacy can help you work through the details. SakeOf’s approach includes bill verification and fair-price review, with negotiation support where applicable. Gather the itemized bill and related notices; the itemized bill should include service dates, provider information, and CPT or HCPCS codes when available.

SakeOf may also request medical records, clinical notes, diagnosis or procedure details, provider documentation, billing records, or a signed medical-record release to review eligibility, medical necessity, and fair pricing. Submit complete documents within six months of the service date. Submit a balance bill, denial, or payment demand within 10 days of receiving it.

Keep your membership active, maintain a valid payment method, fund required asks, and pay the applicable member commitment or feature-specific responsibility. For planned higher-cost care, contact SakeOf in advance when reasonably possible. You can also ask the provider about an estimate and financial assistance.

Understand community help for larger expenses

For larger eligible medical expenses, SakeOf combines advocacy and fair-price review with voluntary member-to-member community funding. Eligibility and any funding depend on program rules, documentation, and member responsibilities, including the applicable member commitment. Funding is not promised for a particular expense.

Submit complete documents promptly and keep your membership and payment method current. When care is planned, contacting SakeOf ahead of time can help you understand the process before bills arrive. In an emergency, seek emergency care first rather than waiting for a routine membership service.

Build a plan that fits your needs

Consider the type of care you are likely to use, the local provider you may need, and whether you want help reviewing medical bills. SakeOf also offers dental and vision discounts, and options related to chiropractic and acupuncture, physical and occupational therapy, and durable medical equipment may be available through membership arrangements. Check the current membership options for applicable details and requirements.

• Choose a care path: identify whether you need virtual care, a prescription, counseling, ongoing primary care, or an in-person appointment.
• Check active features: review selected services, dependencies, and program requirements before relying on a benefit.
• Find a provider: use provider search, then contact the provider to confirm services, appointment access, and expected charges.
• Explore membership options: use the calculator or Savings Guide to compare options with your expected needs.
• Ask a question: contact Jordan or review membership options before enrolling.

Knowing the care you need, the provider you plan to contact, and the details on a bill can make your next step easier to manage.