A different way to healthcare in Aurora

A more practical starting point for healthcare

Healthcare can involve several separate decisions: what kind of care to seek, which provider to choose, what a service may cost, and how to handle a bill. SakeOf gives members a hands-on way to approach those decisions. Depending on the options selected and active, members can use everyday-care services, choose a provider, and turn to advocacy when a bill or price is difficult to understand.

Begin with the need in front of you. Check your active membership options for virtual care, prescriptions, or counseling; use provider search when you need an in-person clinician; and gather your bill and records if you need review. To explore membership choices, use the calculator or Savings Guide, or ask Jordan about current options.

Use everyday care options when they fit

Zero Copay Telemedicine can be a convenient way to address an appropriate concern remotely when the option is selected and active. Check how to access the service and its current terms. If the concern calls for an examination, testing, imaging, or follow-up in person, choose a provider who can offer that care and confirm the details before scheduling.

Virtual Primary Care may support an ongoing care relationship when selected and active. Review your membership details to understand how to access it, then consider whether the service fits your needs. If you need continuing care beyond a virtual appointment, use provider search to find possible clinicians and confirm directly that the provider accepts patients and can provide the service you need.

For a prescription, check the current pharmacy tool and formulary before filling it. Listed formulary medications may be available at $0 when the participating-pharmacy process and prescribing and dispensing requirements are met. Non-formulary medications are not automatically $0 or eligible for community funding. Chronic-maintenance, specialty, and other medications are included only when a separate active program expressly provides them. Verify the specific medication and pharmacy process before relying on a benefit.

Mental Health and Counseling may include immediate problem assessment, supportive counseling, follow-up with the original counselor when available, crisis support, and referrals to other resources. Psychiatry, emergency psychiatric care, inpatient behavioral health, and medication costs are separate unless another active program expressly includes them.

Choose local in-person care and check the details

Aurora has major hospital services on the Anschutz Medical Campus, which includes UCHealth University of Colorado Hospital and Children’s Hospital Colorado. The hospitals publish separate location and patient-cost information. UCHealth University of Colorado Hospital is at 12605 E. 16th Avenue in Aurora and describes a broad range of inpatient and outpatient care. Confirm the service, appointment availability, and any separate professional fees directly with the facility.

Arapahoe County Public Health lists Aurora locations at Altura Plaza, 15400 E. 14th Place, and Aurora South, 15192 E. Hampden Avenue. County programs include prevention, testing, immunization, nutrition, and family-support services. Services, eligibility, fees, and availability vary by program and site, so contact the county to confirm what is offered at the location you plan to visit.

When comparing hospital estimates, ask whether the quote includes facility charges, clinician or other professional fees, and any likely separate services. Colorado’s statewide hospital-price tool supports comparisons at participating facilities; confirm exactly what each estimate includes. Health First Colorado offers statewide provider search and member support for provider-finding and benefit or billing questions. Confirm provider participation and appointment availability directly.

Get help with bills and fair-price review

Full Service advocacy can help members work through complicated healthcare bills. Depending on the service and applicable program rules, support may include bill verification, fair-price review, and negotiation support. This gives you a place to ask what a charge means and what documentation may be needed, without assuming a particular bill will qualify or lead to a particular outcome.

An itemized bill is required for submissions and should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may also request clinical notes, medical records, diagnosis or procedure details, provider or billing documentation, or a signed medical-record release to review eligibility, medical necessity, and fair pricing. Submit complete documents within six months of the service date. Submit a balance bill, denial, or payment demand within 10 days of receiving it.

Keep the bill and related records together, note when any payment demand or denial arrived, and ask advocacy which documents apply to your situation. If you are comparing a planned hospital service, request an estimate and ask the facility to identify separate professional fees before scheduling.

Understand community support for larger eligible needs

For larger medical events, eligible expenses may be considered for voluntary member-to-member community funding under program rules. The applicable member commitment, event requirements, and program limits are important to understanding how a particular expense may be considered. Funding and eligibility are not automatic.

Keep itemized bills, provider details, and relevant clinical documentation, and respond to requests for additional information. If a balance bill or payment demand arrives, note its receipt date and submit it within the required 10-day window. Ask SakeOf advocacy what records are needed and how review works for your active membership.

Choose options that fit your household

Some members may want to explore maternity, dental and vision discounts, chiropractic or acupuncture, or PT/OT options. Check which options are offered and active for your membership, then confirm participating providers, prices, and terms before booking. Maternity requires a continuous 12-month waiting period to be completed before pregnancy begins, and eligible expenses are subject to the maternity limit and program rules. Newborn medical needs after initial discharge are separate from the mother’s maternity event; add the newborn to membership within 30 days of birth.

Medically necessary reusable equipment may be considered as durable medical equipment when ordered by a qualified provider and subject to program rules. Examples include a walker, wheelchair, prescribed brace, or nebulizer. Ask about the applicable requirements before making a purchase or relying on the option.

Take a clear next step

• Need care today? Check whether an active telemedicine option fits, or search for a provider if you need an in-person visit.
• Looking for ongoing care? Review Virtual Primary Care availability and use provider search to identify clinicians to contact.
• Filling a prescription? Check the current formulary, pharmacy tool, and participating-pharmacy process first.
• Comparing local care? Contact the Aurora facility or clinician to confirm service availability, appointment details, and separate fees.
• Have a difficult bill? Gather the itemized bill and contact advocacy; track the six-month document window and 10-day notice deadline.
• Exploring membership? Compare options with the calculator or Savings Guide, search for a provider, or ask Jordan about current terms.