A different way to healthcare in Bono

Start with the care you need

SakeOf is a healthcare membership built around a more practical way to pay for and navigate care. Instead of making every decision start with an insurance network, members can begin with the kind of help they need, use available everyday-care services, and choose a provider for in-person care when appropriate.

For a common, non-emergency illness or symptom, Zero Copay Telemedicine can offer a lower-friction first step when selected and active. A clinician can assess whether virtual care is appropriate and whether a prescription may be clinically appropriate and legally permitted. If you are experiencing an emergency, seek emergency care rather than using a routine telemedicine or membership workflow.

Build an everyday-care routine

Members can combine everyday-care options according to their needs and active selections. Rx and Prescription Benefits address prescription-related needs under their program rules; medication costs and the applicable prescription terms depend on the active benefit. Mental Health and Counseling provides a way to access counseling when that feature is active. Psychiatry, inpatient behavioral health, and medication costs are separate unless another active benefit or program expressly includes them.

Virtual Primary Care is a direct service available for an additional $15 per month. When active, it provides $0 virtual primary-care access, a dedicated physician relationship, an annual virtual wellness visit, a health-risk assessment, and ongoing chronic-care follow-up and medication-management support when clinically appropriate. This option requires Rx and Prescription Benefits, Zero Copay Telemedicine, and Mental Health and Counseling to remain active.

Virtual care is designed for common, non-emergency concerns appropriate for telemedicine. If a clinician recommends a lab, imaging, specialist visit, procedure, or in-person follow-up, those services are not included just because the virtual visit recommended them. Check the relevant benefit and ask the provider about charges before arranging additional care.

Use Bono and Jonesboro care when you need an in-person visit

A provider directory lists Nea Reliant Healthcare Professionals at 9146 Highway 63 N in Bono, with phone number 870-930-9990. The directory advises calling to confirm current services, appointment availability, and participation before arranging care.^{stage-uhccommunityplan.uhc.com} Ask the office what type of appointment you need, whether it is accepting patients, and what charges to expect.

Jonesboro is another listed access point for care. The Craighead County Health Unit is listed at 611 E. Washington Ave., Suite B, Jonesboro, and can be reached at 870-933-4585; contact the unit to confirm its current services, appointment requirements, and charges.^{healthy.arkansas.gov} For other in-person needs—including labs, imaging, specialists, or hospital services—choose a provider that fits the care needed and confirm details directly with that provider.

Provider choice is part of making the care path work locally. Before scheduling, ask whether the provider offers the service you need, what the visit or procedure may cost, and how payment is handled. A listing alone does not establish current participation, availability, or charges.

Get help when a medical bill is hard to follow

When a bill seems confusing or unusually high, SakeOf Full Service advocacy can help verify bills, review fair pricing, and support negotiation. The member may have an applicable commitment for eligible expenses. Keep itemized bills and related paperwork so the review can be based on the services actually provided.

All submissions require an itemized bill. It should include service dates, provider information, and CPT or HCPCS codes when available. SakeOf may request records or other documentation to verify eligibility, medical necessity, and fair pricing. Submit complete documents within six months of the service date, and send balance bills, denials, or payment demands within 10 days of receiving them.

Contact SakeOf in advance for planned higher-cost care when reasonably possible. That gives you an opportunity to understand the process before arranging care and to ask what information may be needed.

Plan for larger eligible medical events

For a larger eligible event, SakeOf can combine bill review and advocacy with the applicable member commitment and voluntary community funding. Eligibility and the process depend on program rules and documentation; funding is voluntary, so do not treat it as guaranteed payment. Keep the provider’s estimate, itemized bills, and records, and reach out before planned higher-cost care when you can.

For pregnancy, potentially eligible expenses include routine prenatal visits, medically necessary prenatal labs, standard diagnostic ultrasounds, pregnancy-related specialist care, facility and professional delivery charges, and routine pregnancy-related postpartum care through six weeks after delivery. Eligibility remains subject to program rules and review. Ask SakeOf how to plan for the specific care being considered.

Check other options and choose a next step

Depending on what is offered and selected, membership options may also include dental and vision discounts, chiropractic or acupuncture, PT/OT, and durable medical equipment. Review the current Savings Guide and program details for terms, eligibility, and how an option works before relying on it for a particular service.

• Compare your options: Use the calculator and Savings Guide to explore membership choices and possible costs.
• Find care: Search for a provider, then confirm services, appointments, participation, and charges directly with the office.
• Ask a question: Contact Jordan for help understanding the SakeOf care path.
• For Medicaid questions: Access Arkansas explains Arkansas health-care programs and DHS contact options, and the Arkansas Medicaid portal offers a provider search. Confirm program eligibility and provider participation with the relevant agency or provider.^{access.arkansas.govportal.mmis.arkansas.gov}