A different way to healthcare in Birmingham

Start with your care, not a network search

SakeOf is a healthcare membership designed to put practical choices in your hands. Begin with the care you need: a conversation about a new concern, ongoing primary care, a prescription, an in-person test, or help understanding a bill. Then check your membership configuration and choose an appropriate next step. Provider choice lets you look for care that fits your needs rather than assuming a directory listing confirms availability or a particular program arrangement.

Use the calculator to explore membership options and the Savings Guide to understand what to consider. Jordan can help you think through a next step, and provider search can help you identify possible care locations. A selected feature applies only when active, and its own terms, limits, waiting periods, and member responsibilities still matter.

Make everyday care easier to navigate

For a concern that may be appropriate for virtual care, Zero Copay Telemedicine can be a starting point when selected and active. Virtual Primary Care is a separate optional feature for ongoing primary-care needs. Either way, consider what kind of care the concern calls for: virtual care may not meet a need for an in-person examination, lab, imaging, or specialist. If you need a local visit, use provider search and contact the location directly about the service and appointment process.

If a clinician recommends medication, check whether Rx and Prescription Benefits is selected and active, and review how its rules apply to the specific medication. The medication, pharmacy, and applicable feature terms affect what to confirm before filling a prescription.

Mental Health and Counseling, when active, may include immediate problem assessment, supportive counseling and follow-up, crisis support, and referrals when more care is needed. Psychiatry, inpatient behavioral health, emergency psychiatric care, neuropsychological testing, residential substance-use treatment, and medication costs are not automatically included just because counseling is active. Check the feature details for the kind of support you are considering.

Find Birmingham care and confirm the details

For in-person care, choose a location that offers the service you need and contact that specific site about current availability, appointments, and charges. In Birmingham, Cooper Green Mercy Health Services lists primary and specialty clinics, urgent care, pharmacy, and radiology. Some services have enrollment or financial-assistance requirements, so ask Cooper Green which requirements and charges apply to your visit.

UAB Medicine’s directory lists Birmingham-area hospitals, clinics, and urgent-care sites. UAB Hospital is at 1802 6th Avenue South, and The Kirklin Clinic of UAB Hospital is at 2000 6th Avenue South. Confirm current services and appointment details with the specific location. Jefferson County Department of Health lists Central, Eastern, and Western Health Centers; its clinic directory provides service and appointment information, which can differ by location.

For Alabama Medicaid provider research, the state directory supports searches by provider name, specialty, county, or city, and notes that not all provider types appear. Contact a provider to confirm participation and availability. ^{www.medicaid.alabamaservices.org} These Birmingham and county resources can help you find a place to ask about care; they do not establish that a particular service is available at every location.

Use advocacy to make sense of a bill

If a bill is confusing or looks unusually high, Full Service advocacy can help members with bill verification, fair-price review, and negotiation support. Keep the itemized bill, any estimate, and the provider’s contact information together. Ask for help understanding what was billed and what next step may be available. Advocacy is support with reviewing and addressing a bill; it does not promise a bill change or determine that an expense is eligible.

For hospital services, UAB Medicine offers a price estimator and standard-charge information. Ask the facility for an estimate for the specific service and clarify what it includes. Posted hospital charges are a starting point for comparison, not necessarily an individual’s final cost; separate professional charges may apply. CMS explains how hospital standard-charge and shoppable-service information can help consumers compare prices. ^www.cms.gov

Understand support for larger eligible needs

For a larger medical event, SakeOf’s support process includes reviewing the bill, verifying charges, assessing a fair price, and using available advocacy and negotiation support. Eligible expenses may then be considered for voluntary community funding under program rules. The standard event commitment is $500; confirm how it applies to your situation. Eligibility and other terms depend on the program rules and the specific expense.

For planned care, ask the provider for an estimate before treatment and keep it with related bills and records. If you have symptoms or care from before membership began, they may count in pre-existing condition review even without a formal diagnosis. The review may consider an illness, injury, symptom, diagnosis, or treatment that existed, was known, or for which advice, diagnosis, or care was recommended or received during the 24 months before membership began. Final determinations depend on documentation, clinical review, and the Program Guide.

Compare optional features as needs change

Optional features can be considered alongside your everyday-care plans. Maternity Care may apply to potentially eligible pregnancy-related care when selected and active, but pregnancy must begin after the continuous 12-month maternity waiting period is complete. Potentially eligible care includes prenatal visits and medically necessary labs, standard diagnostic ultrasounds, pregnancy-related specialist care, delivery-related facility and professional charges, medically necessary treatment of complications, and routine pregnancy-related postpartum care through six weeks after delivery. Review the feature terms before relying on it for a planned pregnancy.

Other options include dental and vision discounts, chiropractic and acupuncture, physical and occupational therapy (PT/OT), and durable medical equipment. Under the PT/OT feature, eligible medically necessary visits have a shared 12-visit limit and $780 annual maximum across the enrolled membership. The feature-specific $35 member responsibility replaces the standard $500 event commitment for eligible PT/OT visits. Provider qualifications and any clinically appropriate or legally required order or plan of care still apply.

Choose a next step

• Exploring membership: Use the calculator to compare options, then read the Savings Guide.
• Planning everyday care: Check which features are active and ask Jordan if you want help choosing a route.
• Finding a Birmingham provider: Use provider search, then call the specific location to confirm service availability, appointments, and charges.
• Reviewing a hospital price: Request a service-specific estimate and ask whether separate professional charges may apply.
• Sorting out a bill or larger event: Gather the itemized bill and estimate, then ask about Full Service advocacy and the applicable member commitment.